This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT Specialist

Department:Department Of Homeland Security

Agency:National Protection and Programs Directorate

Job Announcement Number:FS-955767-AY13

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$89,033.00 to $136,771.00 / Per Year

OPEN PERIOD:

Thursday, September 26, 2013 to Wednesday, October 09, 2013

SERIES & GRADE:

GS-2210-13/14

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

14

DUTY LOCATIONS:

1 vacancy in the following location:
Arlington, VA United StatesView Map

WHO MAY APPLY:

US Citizens and Status Candidates

JOB SUMMARY:

Secure the Homeland
Proud to Protect

Are you interested in a job where your primary purpose will be to serve as a senior management advisor regarding IT systems and information?  Then consider joining the Office of Biometric and Identify Management (OBIM), formerly US-VISIT, National Protection and Programs Directorate (NPPD), Department of Homeland Security (DHS).

Come work with the best to prevent and deter terrorist attacks, protect against and respond to potential threats, ensure safe and secure borders, welcome immigrants and visitors, and promote the free-flow of commerce.  This mission of the U. S. Department of Homeland Security (DHS) is carried out every day by the dedicated men and women who answer the noble calling of public service with courage and enthusiasm.  With a diverse and critical mission, we lead the unified national effort to secure America.  In today's interconnected world, our country's security challenges are constantly evolving.  To meet these challenges, DHS fosters a culture that values and promotes diversity, teamwork, flexibility, and innovation.

In Headquarters, we coordinate, plan, and guide the Department's work across all DHS components.  You could enjoy a career that includes research, administration and management, legal work, budget and finance, cyber security, infrastructure protection and intelligence analysis.  Our services touch every U.S. citizen, and our goal is to secure our country across land and sea.  Come join the team who is "Proud to Protect".  

APPLICATIONS WILL BE ACCEPTED FROM: All U.S. Citizens and Status Candidates.

More than one selection may be made from this announcement should the need arise.

KEY REQUIREMENTS

  • U. S. Citizenship is required.
  • Must be able to obtain and maintain a Secret security clearance.
  • Relocation Expenses WILL NOT be paid.
  • OGE form is required.

DUTIES:

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• Oversee, manage, and coordinate multiple subtasks and their associated federal and contract IT personnel in support of the agency’s mission systems.

• Demonstrate an in-depth knowledge of the agency’s IT environment including; IT operating model, infrastructure components (network, database, matcher and storage) inclusive of how various IT services are provided within the agency’s evolving IT architecture framework.

• Responsible for infrastructure support inclusive of systems engineering requirements development, planning, design, and integration of the Program’s biometric and biographic mission critical technologies across multiple data centers.

• Troubleshoot and resolve complex problems throughout the entire systems development life cycle, addressing items such as systems capacity and performance problems.  Perform diagnostic testing in specialty areas. 

• Mange and coordinate the efforts of the agency’s Integration Execution Section’s system and network Capacity Management, Modeling & Simulation, Operation Monitoring Analysis Engineering teams.

• Participate in projects to prototype and pilot new systems concepts and enhancements.  Identify problems and specific issues, and conduct feasibility studies for enhancements and modifications to the agency’s mission systems.

• Provide technical support to the agency’s Operations & Maintenance branch and users throughout the agency engaged in the development and implementation of the systems and subsystems required to meet the transactional processing needs of the agency.


QUALIFICATIONS REQUIRED:

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To qualify for this position at the GS-13 level, you must meet the following:

One full year of specialized experience comparable in scope and responsibility to the GS-12 level in the Federal service (obtained in either the public or private sectors). This experience must include activities such as 1) providing authoritative guidance and technical expertise on database administration and management systems; 2) evaluating and analyzing current IT data management processes and procedures to identify potential issues and prevent future incidents; and 3) monitoring IT system performance to report actual performance and capabilities of various systems and components.

To qualify for this position at the GS-14 level, you must meet the following:

One full year of specialized experience comparable in scope and responsibility to the GS-13 level in the Federal service (obtained in either the public or private sectors). This experience must include activities such as 1) developing long-range objectives and overall strategic direction for IT related programs; 2) interpreting and providing authoritative technical guidance and advice on complex issues regarding database systems, management and administration; 3) researching and evaluating new and emerging technologies and their application to current IT business processes and procedures; and 4) overseeing system performance and reporting in order to gather data and information to improve and maintain system performance.

 

Applicants must also have IT-related experience demonstrating each of the four competencies listed below.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.  

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.  

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

 

 


Time-in-Grade Requirements: Current Federal employees must have served 52 weeks at the next lower grade in the Federal service.  All qualifications and time-in-grade requirements must be met by the closing date of this announcement.

New employees must serve a one year probationary period.

HOW YOU WILL BE EVALUATED:

Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.  If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.  Please follow all instructions carefully.  Errors or omissions may affect your eligibility.  Qualified candidates will be assigned to a quality category.   The categories are defined as follows:

Best Qualified – Demonstrates better overall or key knowledge, skills, or abilities for a specific position.

Well Qualified – Possesses the knowledge, skills, and abilities which clearly exceed the minimum qualification requirements for the position, but does not necessarily meet the definition of best qualified.

Qualified – Meets the minimum qualifications standards, including any selective placement factors, for a specific position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

 

Knowledge of IT principles, methods and techniques used for planning, assessment, and management of systems

 

Knowledge of principles, procedures, and tools of data management and data administration

Ability to monitor system performance and capability of information systems or components

Knowledge of emerging IT technologies and their applicationApplication of Veterans' Preference:   Category rating and selection procedures place those with veteran's preference above non-preference eligible within each category.  Veterans who meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.


BENEFITS:

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The Federal Government offers a comprehensive benefits package.   Explore the major benefits offered to most Federal employees at

http://www.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc.



OTHER INFORMATION:

Promotion Potential: This position has promotion potential to GS- 14.

Background Investigation:

This position is a noncritical-sensitive position and the tentative selectee must undergo and successfully complete a background investigation for a Secret clearance as a condition of placement/retention in this position.

Other Information:  

This position has been designated exempt from bargaining unit representation under the national security provision of 5 USC Section 7112(B)(6).

All employees are required to participate in Direct Deposit/ Electronic Funds Transfer for salary payments.

Males born after 12-31-1959 must be registered or exempt from Selective Service (see http://www.sss.gov/).

 

HOW TO CLAIM VETERANS PREFERENCE (FedsHireVets.gov):

If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the  SF15 . If you don't have your DD-214, you may request it after discharge from the National Archives at  www.archives.gov/veterans.

If you are a veteran within 120 days of dischargeyou must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, 6) dated within 120 days of your separation.

If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteranyou must submit all additional proof required by the  SF15 , and if applicable, a completed  SF15. If you don't have your Department of Veterans Affairs letter establishing proof of disability, you may request it at  http://www.ebenefits.va.gov/ or call 1-800-827-1000.

 



HOW TO APPLY:

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To apply for this position, you must provide a complete Application Package which includes:

  1. Your Résumé and other supporting documents specified in the Required Documents section below.
  2. A complete Assessment Questionnaire 

A complete Application Package must be received by 11:59 PM, Eastern Time, on the closing date of Wednesday, October 09, 2013.

* To begin the process, click the Apply Online button to create a USAJOBS account or log in to your existing account.  Follow the prompts to select your USAJOBS resume and/or other documents and complete the assessment questionnaire.  Please ensure you click the Submit My Answers button at the end of the process.

* It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. 

* To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

* To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

 

To fax supporting documents you are unable to upload, complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID FS955767.  Fax your documents to 1-478-757-3144.

If you cannot apply online:

  1. Click the following link to view and print the assessment questionnaire View Occupational Questionnaire, and
  2. Print this 1203FX form to provide your response to the assessment questionnaire

    http://www.opm.gov./forms/pdf_fill/OPM1203fx.pdf and

  3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.



REQUIRED DOCUMENTS:

The following documents are required and must be received by the closing date of this announcement:

1.          Your Résumé

2.          A complete Assessment Questionnaire

3.          Other supporting documents

           -      Veterans Preference Documentation, if applicable

-      SF-50, Notification of Personnel Action (if applying as a status candidate with current or former Federal service)

Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, grade, and salary.   If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF50s include promotions, With-in Grade/Range Increases, and SF-50s over one year old).   If you have promotion potential in your current position, please provide proof.  Employees applying with an interchange agreement must provide proof of their permanent appointment.  IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE.

If you are a displaced Federal employee within in the local commute area of this announcement, you must include ALL the following documents to receive ICTAP consideration for this vacancy:

1.     Proof you are a displaced Federal employee under 5 CFR 330.702 . (e.g., one of the following:  RIF Separation Notice;  Notice of Proposed Removal for Declining a Transfer of Function; Agency certification of inability to place after  termination of work-related disability compensation; OPM Notice of Termination of Disability Annuity; or certification of a Military Reserve Technician or National Guard Technician special disability retirement annuity.) 

2.   SF-50s (Notification of Personnel Action) sufficient to show all of the following : 1) that you held career/career-conditional competitive status in your position of record; 2) the promotional potential of your position of record; and 3) the duty location of your position of record. (NOTE: You may need to submit more than one SF-50.)  

3. Most Recent Performance Appraisal (This requirement does not apply if you qualify for ICTAP due to injury compensation or disability annuity).

 

Interagency/Career Transition Assistance Plan (I/CTAP):  To exercise selection priority for this vacancy, displaced or surplus Federal employees must be rated well-qualified or above (or rated at 85 or above under merit promotion procedures) on the rating criteria for this position. For information on how to apply as a CTAP or an ICTAP eligible see www.opm.gov/rif/employee_guides/career_transition.asp

AGENCY CONTACT INFO:

Alvina Yan
Phone: (415)281-7072
Email: ALVINA.YAN@OPM.GOV
Agency Information:
USOPM San Francisco Services Branch
San Francisco Federal Building
90 Seventh Street Suite 13-300
San Francisco, CA
94103

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.  Based upon your score, you may be referred to the hiring official.  If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview.

You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).


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Job Announcement Number:

FS-955767-AY13

Control Number:

351519300