This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Student Trainee (Information Technology)

Department:General Services Administration

Agency:Office of the Chief Information Officer

Job Announcement Number:1309088LWOTR

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$45,923.00 to $59,704.00 / Per Year


Monday, September 16, 2013 to Friday, September 20, 2013




Full-time Part-time - Temporary not-to-exceed 90 days, may be exended not-to-exceed 1 year.




2 vacancies in the following location:
San Francisco, CA, USView Map


Current students enrolled at least half-time in an accredited high school, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.


You may have heard GSA called 'the government's landlord', but GSA is about more than just buildings...We're a vehicle management and acquisition service...a real estate IT solutions provider...a global supply chain manager...and more! GSA provides innovative solutions for Federal agencies that include products, services, workspace, and expertise to build a more high-performing, efficient, sustainable, and transparent government for the American people. And, since our jobs are as diverse as the services we provide, GSA is a great place to start, build, and expand your career.

GSA has been repeatedly named by the Partnership for Public Service as one of the 'Best Places to Work in the Federal Government'.
As an Information Technology Specialist (Pathways Intern), you will be involved in providing IT support and assistance to client agencies or prospective customers, all external to GSA. This developmental position will provide the opportunity to gain the experiences and knowledge required to perform the full range of duties of an IT Specialist.
This position is located in the Office of the Chief Information Officer, Local Support Division, Region 9 Local Support Branch, SAn Francisco CA. This office manages programs that provide telecommunications to federal agencies, including administrative and technical support by:

  • Effectively leveraging competition to offer the best available telecommunications services and solutions at the best overall prices in the marketplace.
  • Providing a customer focused, highly responsive, and fully integrated approach to helping federal agencies. 

GSA offers its employees a wide range of benefits including: 
  • Federal health insurance plans (choose from a wide range of plans)
  • Life insurance coverage with several options to choose from
  • Leave policies to help you take care of your personal, recreational, and health care needs
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules and telework
  • Transit and child care subsidies
  • Training and development

This position is being announced under the Pathways Student Internship Program.  This Program is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with opportunities to work in agencies and explore Federal careers while still in school and while getting paid for the work performed. Students may be promoted up to the GS-9 level while in the Intern program, and students who successfully complete the program may be eligible for conversion to a permanent job in the civil service, up to grade GS-12 depending on the requirements of the position. Additional information about the Internship Program can be found at


  • Apply online (See How to Apply section.)
  • Signed participant agreement is required for employment under this Program.
  • U.S. Citizenship or National


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The overall program consists of working and continuing in a formal education program, witht he possibility of permanent employment.  The trainee works directly under gener supervision with day-to-day training, direction and guidance provided by the supervisor, journey level employees and/or assigned coaches.

Assignments will consist of learning the scope and foundation of the regional information technology responsibilities and assisting fully trained IT specialists with day-to-day operations.
Representative assignments include: 
Performing a variety of routine and recurring assignments, such as reviewing customer IT usage to identify and clarify current and anticipated data requirements for routine, well-defined projects and participate in the development of technical specifications or business requirements surrounding IT needs. 

Identifying and resolving issues and problems, such as those relating to network configuration, systems services, or other IT matters. 

Providing information and assistance to customers, such as identifying and recommending training needed for customer personnel or assisting customers in accessing network services. 

Evaluating established methods and procedures and preparing recommendations for changes where appropriate, such as conducting technical analysis of IT requirements and capabilities to determine needed equipment changes to meet user requirements, e.g., to upgrade or enhance network component capabilities. 

Learning basic contracting work by assisting higher graded specialist(s) competitively procuring varied conventional IT services and facilities, monitoring and evaluating contractor performance, resolving routine problems independently, and alerting higher graded employees of more complex problems. 

Performing other administrative/technical work to enhance his/her developing skill and experience base and assisting higher graded specialists on broader assignments as necessary.


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The GS-7 salary range starts at $45,923.00 per year, if you meet the following qualifications. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.In order to qualify at the GS-7 level, you must possess one of the following:

  • Completion of one academic year of graduate level education (18 semester hours or the equivalent) in a qualifying major field of study. OR
  • Completion of all the requirements for a Bachelor's degree, in a qualifying major field of study, from an accredited college or university with Superior Academic Achievement. A qualifying major field of study includes: computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management. In order to qualify for Superior Academic Achievement, you must meet at least one of the following:
    1. Graduation in the upper third of the college, university or major subdivision such as the College of Liberal Arts or the School of Business Administration based on completed coursework.
    2. A grade point average (GPA) of 3.0 or higher out of a possible 4.0 as recorded in the official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum (grade point averages are rounded to one decimal place).
    3. A GPA of 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum (grade point averages are rounded to one decimal place).
    4. Election to membership in a national scholastic honor society (listed in the Association of College Honor Societies: Booklet of Information and/or Baird's Manual of American College Fraternities).
  • One year of specialized experience equivalent to the GS-5 level in the Federal service.
GS-5 or equivalent work experience is defined as experience applying a general knowledge of IT principles, concepts, and methods to perform limited IT work and basic project coordination activities including: reviewing and evaluating IT products, equipment and services for customer needs; applying general knowledge of procurement practices and procedures; reviewing requests for IT equipment, systems and design requirements; and assisting higher level specialists with management of more complex IT projects.

Superior Academic Achievement (SAA) at the baccalaureate level is fully qualifying at the GS-7 level.  For information on what constitutes SSA, refer to Section 4-F at the following OPM Website: General Policies

Qualifying educational institutions/programs for Pathways include: a high school/GED whose curriculum has been approved by a state or local governing body, or a home-school curriculum; and any accredited technical or vocational school, 2- or 4-year college or university, a graduate or professional school, or a post-secondary home-school curriculum.

A post-secondary certificate program must have been completed at a qualifying educational institution equivalent to at least 1 academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum.
Education completed outside of the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. If you received a degree abroad, contact the agency to which you are applying for guidance regarding having your degree reviewed by a U.S.-based credential evaluation service.

If selected, you must meet the following conditions:

  • Provide a copy of up-to-date transcripts (unofficial) at the end of each academic year, unless requested more frequently by the supervisor or Human Resources Office, for verification of enrollment and academic standing as proof of continuing eligibility for participation in the Intern Program.
  • Sign an agreement between GSA, the student and educational institution that will identify agreed-upon schedule of school and work to ensure work responsibilities do not interfere with academic performance.
  • Serve in a probationary/trial period for the entire duration of the internship appointment.
  • Be able to make a direct deposit of your salary check to a financial organization.
  • Males born after December 31, 1959 and who are at least 18 years of age must have registered with the Selective Service.
  • Complete a "Declaration of Federal Employment" (OF-306) to determine suitability for Federal employment.
  • Undergo a background security investigation and receive a favorable adjudication.
  • If you are not a current GSA employee, you must complete the Department of Homeland Security (DHS) Form I-9 to determine identity and employment (work status) eligibility. GSA will verify the information through the DHS e-Verify automated system. Any identified discrepancies must be resolved as a condition of continued employment.


Applications will be reviewed to determine applicant eligibility for appointment under the Pathways Program and to ensure they meet minimum qualification for the position being filled.  Qualified applicants will be referred by veteran's preference category.
To preview questions please click here.


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For information on temporary and term appointments including benefits, go to Temporary & Term Appointments.


Bargaining Unit status:  AFGE
If you are selected for this position at a grade lower than the full performance level, you may be promoted up to that grade level without further competition in accordance with all applicable regulations.  However, promotions are not guaranteed and are dependent on performance. 
Travel, transportation, and relocation expenses are not authorized for this position.  Any travel, transportation, and relocation expenses associated with reporting for duty in this position will be the responsibility of the successful applicant.
Additional vacancies may be filled from this announcement as needed.  This vacancy announcement does not preclude filling this position by other means.  Management also has the right not to fill the position.


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You must submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the Announcement. Errors or omissions may result in your not being considered for this vacancy. A description of the online process is provided below.  For more information on applying for a GSA vacancy, please visit Applying for a GSA Job.
  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account.  Follow the prompts to select your USAJOBS resume and/or other supporting documents.  Once you have completed this step, select "Apply for this Position Now!"
  2. Complete your personal information within GSAjobs.  Once you’ve been redirected to GSA’s automated system, follow the prompts to create, review, or update your personal information.  This information is used to determine your eligibility to apply for this position so be sure that it is up to date.
  3. Respond to all of the vacancy specific questions.
  4. Submit any required documents.  A "Vacancy Documents" page is automatically displayed by the GSAjobs system.   Review the Required Documents section of this announcement to determine which apply to you.  You may choose one of the following options to submit your document(s):  Upload; USAJOBS, or FAX.  We strongly recommend you read the "Fax Instructions" provided on the Document Manager page prior to printing the Fax Cover Sheet and faxing your information.
  5. Respond to any Additional Assessment Questions.  If you are presented with additional assessment questions, be sure to respond to them or your may not be considered.
  6. Click the "FINISH' button.  Finally, you'll receive an Application Review Page which allows you to review the information that will be submitted. You can save a copy of your application by selecting the 'Save PDF' button. Then, YOU MUST CLICK THE 'FINISH' BUTTON to complete and submit your application.

Note: If you cannot complete any part of the application process listed above, contact the Human Resources Office/representative listed on the announcement prior to the announcement deadline for instructions on how to proceed. Be sure to receive prior HR approval to deviate from these instructions so that your application will be considered. 


Please review the following to determine which documents you must submit in order to complete your application:
Proof of Student Status:  Applicants must provide documentation of student status.  Such documentation may be a photocopy of a school transcript, official documentation of registration, tuition bill, or, if a new student, a copy of the acceptance letter from the college or university. If selected, an official copy will be required prior to appointment.
Veterans: In order to be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214. Your DD-214 must show the type of discharge and dates of active duty (member 4 copy). If you are claiming 10-point preference, you must submit the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement to this preference. A list of documents which serve as acceptable proof of entitlement is indicated on the SF-15 form.  Active Duty Military Personnel - In lieu of the DD-214, active duty service members may submit a written document from the armed forces certifying that they expect to be discharged or released under honorable conditions not later than 120 days after the date the certification is signed.
College Transcripts: Submit a photocopy of your college transcript(s) if the qualifications for this announcement have an education requirement, or if you are using education to meet all or part of the qualification requirements. If selected, an official/sealed transcript will be required prior to appointment. For education completed outside the United States, also submit a valid foreign credential evaluation that substantiates possession of the required education. See OPM's General Policies for information on crediting education.


LaSonia Williams
Phone: 415 522 2664
Fax: 000 000 0000
Agency Information:
GSA, Office of the Chief Information Officer
450 Golden Gate Avenue 5W
Human Resources Division (9CP)
San Francisco, CA
Fax: 000 000 0000


If your application is complete, we will review your application to ensure you meet the basic qualification requirements and to determine eligibility for appointment under the Pathways Program.  Qualified applicants will be referred by veteran’s preference category. 

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