This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Registered Nurse (Triage)

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:13-KJL-960107

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$51,365.00 to $86,894.00 / Per Year

OPEN PERIOD:

Thursday, September 19, 2013 to Thursday, October 03, 2013

SERIES & GRADE:

VN-0610-00

POSITION INFORMATION:

Part Time 40 hours - Excepted Service Permanent

DUTY LOCATIONS:

1 vacancy in the following location:
Ann Arbor, MI United StatesView Map

WHO MAY APPLY:

US Citizens and Status Candidates

JOB SUMMARY:

Vacancy Identification Number (VIN) 960107

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who serve our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans.

Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your country's service.

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (" I CARE").

America's Veterans need you!

To find out more, go to http://www.va.gov/jobs/.


NOTE: Applicant's education and length of practice (experience) will be considered by a Professional Standards Board and Compensation Panel in determining the salary of the applicant selected. 

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

KEY REQUIREMENTS

  • Must pass pre-employment examination.
  • Designated and/or Random Drug Testing required.
  • Background and/or Security Investigation required.
  • Must be proficient in written and spoken English

DUTIES:

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The Telephone Triage Coordinator is responsible for implementing and coordinating the clinical Telephone Triage Program within the Ann Arbor Healthcare System.  The incumbent facilitates provision of quality health care to the veteran population by improving patient access, reducing unnecessary outpatient visits and promoting self-care activities by performing patient assessment, clinical triage and patient education activities utilizing the telephone.  The incumbent is knowledgeable of URAC Standards (Utilization Review Accreditation Commission Health Care Call Center Standards).  He or she demonstrates competency of the computerized algorithmic patient assessment and documentation program and serves as a trainer for other staff.   He/she also serves as a clinical consultant in the Call Center and provides guidance in daily operations in the Call Center.  In addition, the nurse demonstrates leadership in delivering and improving holistic care to adult and geriatric patients, through collaborative strategies, in compliance with the Michigan Nurse Practice Act, Medical Center, VHA standards of practice and URAC Standards. The Telephone Triage Coordinator will perform these responsibilities under the guidance and direction of the Nurse Manager for the Emergency Room and Urgent Care Clinic.

 

Relocation expenses will not be paid.


QUALIFICATIONS REQUIRED:

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BASIC REQUIREMENTS:  

•U.S. citizenship.  Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

•Full unrestricted Licensure, Certification, or Registration required

•Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant:  The National League for Nursing Accrediting Commission (NLNAC) or The Commission on Collegiate Nursing Education (CCNE).  In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing.  The completion of course work equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing.  Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6)

•Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. 

 

EDUCATION/EXPERIENCE REQUIREMENTS: 

 

· Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, no experience.

 

· Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of experience, or an ADN or Diploma in Nursing and a bachelor's degree in a related field and no experience; or a Bachelors of Science in Nursing (BSN) and no experience.

 

· Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of experience, or an ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 1-2 years of experience; or a BSN with approximately 1-2 years of experience, or a Master's degree in nursing (MSN) or related field with a BSN and no experience.

 

· Nurse II - A BSN with approximately 2-3 years of experience, or ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 2-3 years experience or a Master's degree in nursing or related field with a BSN and approximately 1-2 years experience, or a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no experience.

 

· Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years experience or Doctoral degree in nursing or related field and approximately 2-3 years experience.

 

GRADE DETERMINATIONS:

Experience as a RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel.

 

The criteria are as follows:

•Practice: practice, ethics and resource utilization;

•Professional Development: performance, education/career development;

•Collaboration; collaboration, collegiality;

•Scientific Inquiry: quality of care, research.    

 

Reference:  VA Handbook 5005, Part II, Appendix G6 Nurse Qualification Standard.

 

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.


PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html All education claimed by applicants will be verified by the appointing agency accordingly.  If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Physical Requirements: The population of male and female veterans served ranges from the adult, age 18, to the elderly adult, age 65 and over. The VAAAHS is a large tertiary hospital with over 18,000 unique primary care patients. The incumbent will be required to move throughout the clinic to interrelate with staff, patients, physicians, other medical center providers, and administrative staff. The incumbent may be asked to lift and carry light to medium weight items such as reports, files, manuals, etc., (up to 20 pounds). The incumbent is expected to use proper preventive ergonomic techniques to perform all duties. A significant amount of time is spent working at a desk utilizing a personal computer, phone, copier, printer, mainframe terminals, etc. The incumbent must be able to use the computer without limitations. Transferring patients and objects may be required. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. The incumbent will also be required to travel to one of the Community Based Outpatient Clinics (Toledo, Flint, or Jackson) and to attend meetings within the VISN or VHA. Although this is primarily an administrative day shift position, there may be times when work needs to be performed on off tours or weekends.

 

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

 

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form.  For more information, please review the information for disabled Veterans in the application checklist or visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

HOW YOU WILL BE EVALUATED:

Your application, résumé and/or supporting documentation will be verified.  Please follow all instructions carefully.  Errors or omissions may affect consideration for employment.


BENEFITS:

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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at http://www.vacareers.va.gov/why-choose-va/index.asp.

OTHER INFORMATION:

Patient Centered care is our approach to delivering healthcare to our Veterans. This philosophy gives patients and their families the chance to work closely with their healthcare providers to create more personalized care plans. Patient-centered care also considers the Veterans’ personal preferences and values, family situations, cultural traditions, and lifestyles; it keeps them informed and engaged throughout their treatment. The Veteran and family members become key members of the healthcare team and are active participants in making healthcare decisions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status. 

This position requires a 2 year probationary period.

 



HOW TO APPLY:

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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

 

YOU MUST INCLUDE A SIGNED VA FORM 10-2850a AND OF-306 IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.

 

The complete application package must be submitted by 11:59 PM (EST) on Thursday, October 03, 2013 to receive consideration.

 

1.To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2.Click the Submit My Answers button to submit your application package.

 

It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. 

 

To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

 

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.



REQUIRED DOCUMENTS:

You must provide a complete Application Package which includes:

1. CV or Resume (Required).

2. Occupational Questionnaire (Required)

3. VA Form 10-2850a - Application for Nurse and Nurse Anesthetist (Required) (Available at http://www.va.gov/vaforms/medical/pdf/vha-10-2850a-fill.pdf)

4. Optional Form 306 - Declaration for Federal Employment (Required) Available at http://www.opm.gov/forms/pdf_fill/of0306.pdf

5. If prior military service, include all copies of your DD Forms 214 (Required). Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at http://www.opm.gov/forms/pdf_fill/SF15.pdf).

6. If currently a Federal employee of another Agency or the VA system (other than Ann Arbor VA), include latest SF-50 - Notification of Personnel Action. (required).

7. Please also provide a copy of your nursing license and current BLS card.

NOTE: Any and all supporting documents submitted may be forwarded to the selecting official (No photos accepted).

Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.


Faxing Applications or Supporting Documents:


NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1.    To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is  960107.

2.    Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Thursday, October 03, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

1.    Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.

2.    Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items http://www.opm.gov/forms/pdfimage/opm1203fx.pdf.

3.    Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

 

AGENCY CONTACT INFO:

Louis B. Benedict
Phone: (734)845-5295
Email: LOUIS.BENEDICT@VA.GOV
Agency Information:
VHA Ann Arbor HCS
Department of Veterans Affairs
Human Resource Management Service 05
2215 Fuller Rd
Ann Arbor, MI
48105

WHAT TO EXPECT NEXT:

Your application, résumé and/or supporting documentation will be verified.  Please follow all instructions carefully.  Errors or omissions may affect consideration for employment.

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Job Announcement Number:

13-KJL-960107

Control Number:

351447700