Your resume must demonstrate at least one year of
specialized experience at or equivalent to the GS-11 grade level in the Federal
service or equivalent experience in the private or public sector. Specialized
experience is defined as experience that is typically in or related to the work
of the position to be filled and has
equipped you with the particular knowledge, skills, and abilities, to
successfully perform the duties of the position. Examples of specialized
experience: experience that
demonstrates maintaining and sustaining network operations involving LAN/WAN architecture, Data Automation Systems and
Telecommunications Services and performing administrative and personnel management functions. This experience must
have been gained at or above the GS-11 or equivalent level.
positions individuals must have IT-related experience demonstrating each of the
competencies listed below:
to Detail - Is thorough when performing work and
conscientious about attending to detail.
Customer Service - Works
with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces,
including the general public, individuals who work
in the agency, other agencies, or organizations outside the Government) to
assess their needs, provide information or assistance, resolve
their problems, or satisfy their expectations; knows about available products and services; is committed to
providing quality products and services.
Communication - Expresses information (for example, ideas or
facts) to individuals or groups effectively,
taking into account the audience and nature of the information (for example,
technical, sensitive, controversial); makes clear and
convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Solving - Identifies problems; determines accuracy and
relevance of information; uses sound judgment to
generate and evaluate alternatives, and to make recommendations.
This position includes a
Selective Factor (skill, knowledge, ability or other worker characteristic
basic to - and essential for - satisfactory performance of the job). Selective Factors are a prerequisite to
appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible
for further consideration. The selective
factor for this position is:
possess strong Information Technology (IT) based supervisory skills that can
facilitate the day to day operations as well as long range
strategic IT planning within critical health care delivery systems which include:
· Diverse working knowledge of networking and
will be rated on the following Knowledge, Skills, Abilities and other
characteristics (KSAOs) based on your
application for this position.
of and effective experience supervising, managing and monitoring highly technical technologies and staff that compose a
modern IT health care delivery environment.
2. Knowledge of and comprehensive experience in managing and
administering high level server systems, Systems Administration (SA), used
in file storage, image archiving and client server applications in an
enterprise environment. This includes database management
required in maintaining and preserving information integrity
across multiple physical or virtual platforms.
3. Knowledge of and comprehensive experience using
structured IT project management methods and
techniques to perform project analysis, management and implementation in
a collaborative environment that includes IT customers, staff and stakeholders resulting
in completion of work assignments that meet or exceed customer expectation.
of and comprehensive organizational and management skills and independent judgment for accomplishing tasks and
responsibilities including setting priorities, organizing and adjusting work
flows and meeting project deadlines in a fast-paced team environment.
to manage/supervise the work of technical staff via work assignments,
monitoring workload, reviewing and adjusting workflow and processes and by providing on-the-job training and mentoring.
6. Ability to communicate effectively verbally
(educating/motivating/persuading/etc.) and in writing
(policies/studies/reports/etc.) with IT staff, customers, stakeholders, peers
PHYSICAL REQUIREMENTS: The work is sedentary, although some slight physical effort may be
required. Duties may require lifting and carrying IT equipment such as computers, network gear and telecommunications
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications .
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements.
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.
Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx.
HOW YOU WILL BE EVALUATED:
Applicants will be ranked based on four quality groups, as follows:
- Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
- Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
- Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
- Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.