Job Overview

Summary

Are you interested in a rewarding and challenging career? Join the U.S. Department of Justice!!

This position is located in the U.S. Department of Justice (DOJ), National Security Division (NSD), Executive Office.

NSD is responsible for supervising the enforcement of all federal criminal laws related to counterterrorism and counterespionage, except those specifically designed to other divisions.  NSD also serves as the Department of Justice’s (DOJ) liaison to the United States Intelligence Community (USIC) and the USIC before the Foreign Intelligence Surveillance Court.  In addition, NSD advises the Attorney General regarding all matters of National Security Policy.

  • One or more positions may be filled using this vacancy.
  • Filling this position is subject to funding availability.
  • You must meet all qualifications requirements by the closing date of this announcement.
  • Only experience obtained by the closing date of this announcement will be considered.

Duties

Configures, troubleshoots, test and maintain hardware and software to ensure the availability and functionality of the systems.  Schedules and coordinates the acquisition, upgrade and maintenance of customer workstations.  Oversee the recovery of data in the event of hardware or software failure and prepare standard log-in scripts and establishes network access protocols to ensure customers gain local or remote access.  Plans and delivers customer support services, including installations, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements.  Researches and/or analyzes information technology (IT) problems, issues, or program requirements relative to promoting products and services to agency mission area programs.  Plan the sequence of actions necessary to accomplish assignments which entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. Ability to analyze information technology equipment for compatibility with enterprise architecture requirements and organizational business needs.  Knowledge of computer hardware/software technologies; and monitoring state-of-the art IT development and make recommendations on how to address trends, new technologies, and/or develop alternative approaches.