Visitor Use Assistants are uniformed employees of the National Park Service and serve as a front-line representative of the agency. The incumbent provides information and assistance to all visitors, collects and accounts for fees at the entrance stations and/or campgrounds. The incumbent provides information on the park's recreational opportunities and services, distributes maps and other printed information, and provides directions. Employees are responsible for collecting fees and accounting for the funds collected. The incumbent performs opening and closing shift functions, enters information into an electronic Point of Sale system, issues entrance receipts, park passes, and verifies entrance passes. The incumbent completes shift reports to verify money collected and accountable stock sold from all transactions. The employee safeguards funds collected and accountable stock and may perform other duties associated with the fee collection program such as restocking supplies,performing traffic control, minor maintenance, and campground duties.
PHYSICAL DEMANDS: Standing for long periods of time, walking, bending, lifting of moderately heavy items and sedentary work is required. Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large amounts of money. Extreme physical exertion may be required while performing search and rescue, wildland firefighting and other emergency response duties.
WORK ENVIRONMENT: Work is often performed in small, outdoor structures with open windows, which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone in isolated locations.
AREA INFORMATION/HOUSING INFORMATION: The positions will be located at one of the following stations:
The South Rim of Grand Canyon National Park located in Northwest Arizona, approximately 60 miles north of Williams and 85 miles Northwest of Flagstaff at an elevation of 7,000 feet. Temperatures range from approximately 85 degrees in the summer to 17 degrees in the winter. Grand Canyon Village has schools K-12, a daycare center, post office, general store, banking facilities, churches, a recreation center, a clinic with resident physicians and several restaurants. The park community consists of some 2,000 people, including employees of the NPS and concessionaires and their family members. There are often employment opportunities for family members in the park and surrounding areas. The park community is small enough that many employees choose to walk or bike from their homes to work. Complete shopping, educational, medical and professional services are available in Williams and Flagstaff. Recreational opportunities include hiking, river rafting, fishing,cross-country and downhill skiing, and golfing in nearby communities.
Desert View is located on the East Rim of Grand Canyon National Park located in north west Arizona approximately 83 miles north of Williams and 82 miles north west of Flagstaff at an elevation of 7,000 feet. Temperatures range from approximately 85 degrees in the summer to about 17 degrees in winter. Desert View has a general store and a gas station. Approximately 28 miles West is Grand Canyon Village which has school from K-12, daycare facilities, post office, banking facilities, general store, and a medical clinic with resident physicians, churches and various restaurants. Complete shopping, education, medical, and professional services are located in Flagstaff and Williams.
Employees obtain housing either through a bid system or by assignment into shared furnished quarters. Because of limited housing, when an employees is assigned shared quarters, the park is not able to provide accommodations for family member and pets. For additional housing information contact the park Housing Office at 928-638-7796.