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This Position Is No Longer Available

Job Title:  Supervisory Information Technology Specialist (SYSADMIN), GS-2210-12/13 (DE/CR)
Department:  Department Of Commerce
Agency:  National Oceanic and Atmospheric Administration
Job Announcement Number:  NWS-AR-2013-0026

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$75,156.00 to $116,180.00 / Per Year
Thursday, August 29, 2013 to Friday, September 13, 2013
Career/Career Conditional - Full Time Permanent
1 vacancy in the following location:
Palmer, AK, USView Map
*All qualified United States Citizens or Nationals


Your Career Forecast is Sunny and Bright with the National Weather Service. The National Weather Service (NWS), the world's preeminent weather and atmospheric sciences organization, offers you an opportunity to help protect American lives and property. Since 1870, the NWS has served the public by providing forecasts and hazardous weather warnings while studying the most dynamic forces of nature. Contribute your talents to this tradition. The National Weather Service...Working together to save lives.

This position is located at the National Weather Service Alaska Region, National Tsunami Warning Center, Palmer Alaska.
This position is also announced under vacancy number NWS-AR-2013-0025 (MAP), which is open to status candidates. You must apply to both announcements if you want to be considered for both.
Salary includes Locality 24.69% and non-Federal taxed Alaska COLA 5.57%.

GS-12:  $75,156 - $97,701

GS-13:  $89,370 - $116,180

For further about working in Alaska see:
A one year probationary period may be required.
* A one year supervisory probationary period may be required.
* This position is not in the bargaining unit
*This vacancy may be used to fill other Supervisory Information Technology Specialist (SYSADMIN), GS-2210-12/13 positions throughout NOAA.  The position must be alike (e.g.: within the same geographic locations, same grade/band, requires the same qualifications as indicated in this vacancy announcement.)
*PHYSICAL REQUIREMENTS: Work requires some physical exertion, such as long periods of standing, recurring bending, crouching, stooping, working in cramped or confined areas, and the lifting of moderately heavy objects (e.g., handle and carry tools, equipment, and testing devices that may weigh up to 40 pounds). Climbing is required. 


  • Must be a U.S. Citizen or National to apply.
  • Required to pass a background investigation and fingerprint check.
  • Must be suitable for Federal employment.
  • Must be registered for Selective Service, if applicable (
  • Must be able to maintain a valid state driver's license.
  • Must meet qualifications by closing date of this announcement.


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The individual selected for this position will…

  • Ensures and/or personally participates in the hardware and software maintenance and development of assigned systems.
  • Provides day-to-day supervision and technical direction to a small staff of electronics technicians and IT support staff who are charged with responsibility for maintaining, modifying, updating, repairing, and installing assigned systems (including remote sites).
  • Performs quality assurance evaluations of contractor support to the Center systems and ensures contract conformance at the Center on behalf of the Contracting Officer.
  • Analyzes systems operations and maintenance. Reports on systems availability and other systems maintenance profiles.  Takes corrective actions or reports findings to appropriate staff.
  • Maintains hardware and software systems documentation, records of communicating circuits, and configuration management records.
  • Trains operational personnel on basic systems operation.
  • Ensures or performs emergency maintenance and repair work for assigned systems on a recall basis during times normally scheduled as off-duty hours to ensure continued warning operations.
  • Ensures a secure IT environment in accordance with appropriate NWS, NOAA, and DOC directives.


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Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards.  This handbook is available on the Office of Personnel Management's website located at:

There is no education requirement or substitution of education for experience.

You must have IT-related experience demonstrating each of the following four competencies:

1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.


SPECIALIZED EXPERIENCE: GS-12: One full year (52 weeks) of specialized experience equivalent to the (GS-11) of the Federal service. Such experience is defined as follows: managing and supporting remote data acquisition (e.g., seismic monitoring sites and sea level recording instruments) and communication systems; maintaining and configuring LAN/WAN equipment; and securing IT environments in accordance with appropriate policies.  

SPECIALIZED EXPERIENCE: GS-13: One full year (52 weeks) of specialized experience equivalent to the (GS-12) of the Federal service. Such experience is defined as follows: Administering ADP systems (e.g., patching, upgrading, scanning, and maintaining Windows and Linux computer systems); managing and supporting remote data acquisition (e.g., seismic monitoring sites and sea level recording instruments) and communication systems; maintaining and configuring LAN/Wan equipment; and securing IT environments in accordance with appropriate policies.


We will review your resume, optional cover letter and supporting documentation to determine if you meet the minimum qualifications for the position.  If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of the three pre-defined categories.  The categories are “gold”, “silver” and “bronze”.  However, your resume or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered.  Candidates place in the “gold” category will be identified for referral to the hiring manager and may be invited for an interview.How you will be evaluated for preference eligibility:  Within each category, those entitled to veterans’ preference will be listed at the top of the pre-defined category for which they are placed.  Preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold) depending on the position and grade level of the job. For more information on Category Rating, please go to
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
* Expert knowledge of systems theory, interface and operating characteristics, configuration management, operating system software maintenance, and the software development life cycle.
*Knowledge of maintenance and logistic support of complex computer, telecommunications, and data acquisition systems (e.g. seismic monitoring sites and sea level recording instruments).
*Skill and ability in the supervision and direction of a small electronics maintenance and IT support staff.
*Knowledge of interactive systems operations and management concepts and procedures; software development and maintenance, module replacement, and recovery techniques; hardware and software configuration, and data base maintenance procedures.
*Ability to interpret complex documentation such as technical manuals, system software manuals, block diagrams, and schematics.
*Ability and skill in interpersonal relationships to enable effective contractor interface and effective supervision. 
For more information about Category Rating, please go to: Category Rating
To preview questions please click here.


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NOAA offers a comprehensive benefits package.  Explore the benefits offered to most Federal employees at


ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100.  Information about ICTAP eligibility is on the Office of Personnel Management’s Career Transition Resources website at:  ICTAP applicants MUST submit the following documents:
1.  A copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
2.  A copy of your SF-50 “Notification of Personnel Action” documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc;
3.  A copy of your latest performance appraisal including your rating; and
4.  Any documentation from your agency that shows your current promotion potential. 
NOAA participates in e-Verify.  E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees.


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Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents.
To return to your saved application, log in to your USAJOBS account at and click on "Application Status." Click on the position title, and then select Apply Online to continue.
If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Help Desk by e-mail at or by phone at 866.656.6831. The help desk is available Monday-Friday, 7:00 a.m. to 7:00 p.m. ET
For instructions on submitting your application in another format, please contact the Human Resources Specialist listed in this vacancy announcement. 


  • Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59.  Your resume should also list your education and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. For work in the Federal service, please include the grade level for the position/s. Your resume may be used to validate your responses to the scored occupational questionnaire.
  • If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 to show type of discharge or other valid proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference see
  • Active Duty Service Members-- You must submit a statement of discharge/certification of release or an official written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days from the date the announcement closes. Enlisted Record Briefs and military identification do NOT qualify as official documentation. If the appropriate information is not submitted to confirm the discharge status, dates of service, etc., you will not be considered for this job opportunity under Veteran Preference procedures. To gain access to your DD-214 online please visit
  • Interagency Career Transition Assistance Plan (ICTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation if applicable (see other information).
Education.  If this position requires proof of higher education, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Education completed in foreign colleges or universities must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website.  You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation by the closing date of the announcement will result in lost consideration.


Marci Troyer
Phone: 816-426-3044
Fax: 000-000-0000
Agency Information:
Kansas City Staffign Division
601 E. 12th St. Room 1737
Kansas City, MO
Fax: 000-000-0000


You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at and clicking on “Track Your Online Application.” The four points of notification are:
1.  Application Received or Application Incomplete
2.  Minimum Qualification Requirement Met or Minimum Qualification Not Met;
3.  Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
4.  Selected or Not Selected.
By submitting your application, you are certifying the accuracy of the information contained in your application.  If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or, you may be fined or jailed.  After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment.  The agency will then verify the information provided on your application (i.e., degree, veterans’ preference, disability, etc.).

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