Job Overview


Vacancy Identification Number (VIN):   953530 (Please include on all documents)


This announcement has been amended to correct the salary range and to add a note about locailty pay for some locations.




OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?


" As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.   For more information on the Department of Veterans Affairs, go to"]

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

America's Veterans need you!

To find out more, go to

GRADE/SALARY: The full performance level of this vacancy is GS-5. The actual grade at which an applicant may be selected for this vacancy is in the range of (GS-3) to (GS-5). The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the grade and step at which the candidate will be placed. The salary is based on the grade and step approved by the medical center director.

Salary note: The locations in Blairsville and Rome have a different locality pay than all other locations within the Metro Atlanta commuting area.  The locality pay for these 2 locations is 14.16% with a salary range from $24,933 - $40, 706.  The locality pay for the other locations is 19.29% with a salary range from $26,053 - $42,535.

This announcement will be used to fill multiple duty locations in: Decatur and surrounding CBOCs (Satellite Clinics) in Stockbride, Newnan, Fort McPherson, Henderson Mill, Austell, Lawrenceville, Oakwood, Austell, Blairsville, Rome, Carrollton, East Point and Stockbridge.

APPLICANTS NOTE: You must select which duty location(s) you would like to be considered for.  Select all that apply.  You will only be referred for vacancies in the duty locations you select when applying.

This announcement will be used to fill additional vacancies.



The Atlanta Veterans Affairs Medical Center is recruiting for Medical Support Assistants. These positions will be filled to work in various service lines within the Atlanta VAMC and it's satellite locations .

The Medical Support Assistant duties include:

·         Processing orders and charting of ordered medications usually done by the ward clerks in an inpatient setting.

·         Performing release of information duties both inpatient and ambulatory care.

·         Requesting medical information from other facilities.

·         Checking in scheduled and unscheduled appointments of patients.

·         Managing appointments and collecting demographic information for the designated team.

·         Coordinating outpatient scheduling of all appointments for designated team providers.

·         Assisting team staff in obtaining laboratory, radiology, etc. reports.

·         Assisting team staff in updating problem list for each episode of care.

·         Accessing medication profiles to ensure that patient medication requests are referred to the assigned provider or team member.

·         Assisting team staff in monitoring JCAHO required record criteria (i.e. history and physical exam, signing operation reports, informed consents, etc.)

·         Coordinating consultations in the facility and with other facilities.

·         Transcribing doctor's orders in outpatient setting.

·         Screening and referring telephone calls to appropriate areas.

·         Performing other duties such as fee basis referral, filing records, reminder call for patient's appointments in clinics, writing minutes for meetings, action required profile and time keeping.

Work schedule: There are various work schedules available.  Typically, work schedules are Monday- Friday, day shift.  However, management will determine the actual tour of duty for each specific area/location.

Relocation Expenses: Relocation expenses will not be reimbursed for this position.

Relocation/Recruitment Incentives: Relocation/Recruitment incentives are not authorized for this position.

  • Additional Duty Location Info

    Many vacancies in the following locations

    • Austell, GA United States
    • Blairsville, GA United States
    • Oakwood, GA United States
    • East Point, GA United States
    • Stockbridge, GA United States
    • Decatur, GA United States
    • Carrollton, GA United States
    • Rome, GA United States
    • Newnan, GA United States
    • Lawrenceville, GA United States
    • Fort McPherson, GA United States