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This Position Is No Longer Available

Job Title:  Student Trainee (Public Affairs) - Intern
Agency:  National Archives and Records Administration
Job Announcement Number:  JD952876KLP

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$14.59 to $14.59 / Per Hour
Tuesday, September 03, 2013 to Friday, September 06, 2013
Part Time 8 hours - Internships NTE 1 YEAR
1 vacancy in the following location:
Washington DC, DC United StatesView Map
Student/Internship Program Eligibles


This position is a Student Trainee (Public Affairs) information clerk in the Exhibits Division of the Legislative Archives, Presidential Libraries, and Museum Services at the National Archives and Records Administration in Washington, D.C.

Whether you are new to the Federal Government or an experienced professional seeking a career change, you can make history at the National Archives.  Our dedicated staff works across a variety of career fields to safeguard the records of the Federal Government - more than 10 billion of them.

Visit our Employee Gallery at to see the kinds of dynamic projects our staff are undertaking.  If you want a career where you can see the difference your work makes, then join the National Archives!

For more information visit:

Who May Apply: Student Program Eligibles, Student Program Eligibles must be U.S. Citizens.

Student Intern Program:  This position is being filled under the new Pathways – Internship Program which provide opportunities for high school, vocational and technical, undergraduate, graduate, and professional students to be exposed to the work of the Federal government.

Student Definition:  Students must be accepted for enrollment or enrolled and seeking a degree (diploma, certificate, etc,) in a qualifying educational institution, on a full or half-time basis (as defined by the institution in which you are enrolled) throughout the duration of the appointment, including awardees of the Harry S. Truman Foundation Scholarship Program under Public Law 93-842.

Position Duration/Expectation:  Positions will be temporary not-to-exceed 1 year.  May be extended in 1 year increments based on continued need/funds for the position and the student's continued compliance in the Intern Program. Completion of this internship will not lead to permanent or term employment with NARA.




  • U.S. Citizenship
  • Must be at least 16 Years of Age
  • Background Investigation or Security Clearance
  • Relocation Expenses Will Not Be Paid
  • More than 1 job may be filled if additional vacancies occur within 90 days


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Typical work assignments include:

·      Provides assistance to on-site visitors with information and answers to questions using knowledge of Museum resources. 

·      Assists in regulating traffic flow, manages crowds, and oversees day-to-day visitor flow issues related to Museum admissions. Monitors visitor flow in the Museum exhibits to ensure public safety and quality experience for all visitors.

·      Operates computers, visitation management software, fax machines, telephones, and other office-type equipment to serve the public, input statistical information and otherwise provide customer service.

·      Maintains statistical reporting of visitors for the day for their station and performs accounting and reporting of visitation activities and customer feedback on a daily basis for their station.

·      Receives and responds to routine written and verbal requests from individuals who wish general information on touring or getting to the Museum at the National Archives. As instructed provides information pertaining to the permanent and special exhibits. 

·      Presents routine introductory talks in the theater, in the Museum exhibits, and to certain groups visiting the Museum.

·      As instructed explains Museum policies to general visitors, ensuring all visitors understand National Archives policies and procedures. Communicates Museum mission and goals to the visiting public

·      Assists security with emergency procedures and evacuation of Museum and other public areas in an emergency

·      Assists the Exhibit, Education, Volunteer, Special Event, Foundation, Security and Facility Management staff with open house events, public programs and other public relations matters promoting the Museum and its mission. 


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You must meet all qualification requirements by the closing date of the announcement.  Do not overstate or understate your level of experience and demonstrated capability.  You should be aware that your ratings are subject to evaluation and verification based on the resume and other relevant documents you submit, as well as through verification of reference as appropriate.  Later steps in the selection process are specifically designed to verify your stated level of experience and demonstrated capability.  Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position following acceptance.


Basic Qualifications:  You must be a student accepted for enrollment or enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution, on a full or half-time basis (as defined by the institution in which the student is enrolled).


GS-04 - Candidates must have had one (1) year of general experience equivalent to at least the next lower grade level. General  experience is experience working with public programs, museums or similar type of work. 


Experience may have been gained in a museum, college or university, or other setting involving contact or work with the general public.


Education may be substituted for experience.  GS-04 - 2 years above high school.


Please refer to the Office of Personnel Management’s, Operating Manual:  Qualifications Standards for General Schedule Positions for further information



Once you complete and submit your application package, a review of your application will be made to ensure you meet the minimum qualification requirements for the job.  Qualified students will be referred to the hiring manager in unranked order by veteran preference status:  (1) Preference eligibles having a compensable, service-connected disability of 10 percent or more; (2) all other candidates eligible for 10-point veteran preference; (3) candidates eligible for 5-point veteran preference; and (4) candidates not eligible for veteran preference.


To determine if you are qualified for this job, a review of your resume and support documentation will be made and compared against your response(s) to the occupational questionaire.  Your resume must specifically and clearly show your possession of the required general experience.  We will evaluate each applicant who meets the basic qualifications on the competencies/knowledge, skills and abilities related to the position.


NOTE:  If, after reviewing your resume and supporting documentation, a determination is made that you have inflated your qualifications and/or responses are not supported by your resume or transcript, your eligibility will be adjusted.  Please follow all instructions carefully. 


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Student Interns are eligible to earn annual and sick leave under 5 CFR §213.3202(a)(13)(i) and 213.3202(b)(16)(i). For more information visit the following websites: or




This job opportunity announcement may be used to fill additional vacancies.


This is a part-time position.  Work Schedule is Fridays 9:00 a.m. to 5:30 p.m.


Qualifications by Closing Date: You must meet all qualification requirements by the closing date of the announcement. Please note that qualification claims will be subject to verification.


Participant Agreement:  All students must complete a written Participant Agreement with National Archives that clearly identifies expectations of the appointment such as duties, work schedule, length of appointment, etc.


Veterans' Preference:  If you are a veteran with preference eligibility and you are claiming 5-point veterans’ preference, you must submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty or other proof of eligibility (The member 4 copy of your DD-214, or other copies that indicate character of discharge is preferable).  If you are claiming 10-point veterans’ preference, you must also submit an SF-15, “Application for 10-Point Veterans’ Preference” plus the proof required by that form.  For more information on veterans’ preference see Veteran’s Information Page, USAJOBS - Veterans. 


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.


The complete Application Package must be submitted by 11:59 PM (EST) on Friday, September 06, 2013  to receive consideration.


§ To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

§ Click the Submit My Answers button to submit your application package.

§ It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

§ To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

§ To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or documents from your USAJOBS account or your application will be incomplete.


Faxing Applications or Supporting Documents:


You are encouraged to apply online. Applying online will allow you to review and track the status of your application.


NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.


If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1. To fax supporting documents you are unable to upload, complete the cover page using the following Vacancy ID   952876

2. Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Friday, September 06, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.


To complete the occupational questionnaire and submit via fax:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire

2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items

3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


NARA provides reasonable accommodations to qualified applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Human Capital Specialist listed below for this vacancy.


The following documents must be received by the closing date of this announcement:


  • Resume - Relevant work experience must include: Job title, duties, hours worked per week, starting ending dates of employment (month and year), and salary.


  • Response(s) to Occupational Questionnaire


  • Verification of Enrollment: Copies of your current college transcripts.  "Unofficial" transcripts are acceptable.  (Prior to appointment an

       official college transcript will be required). 


  • Letter from your educational institution that reflects 1) the degree/diploma program in which you are enrolled; (2) you are enrolled on at least a half-time basis, and 3) your anticipated graduation date.


  • Veterans Preference documentation (DD-214 - member 4 copy or other copies that indicate character of discharge or

          equivalent, SF-15 and VA Letter as appropriate).



Kim LaCoste
Phone: (314)801-0873
Fax: (314)801-0863
Agency Information:
Office of Human Capital
Staffing and Classification Br
1 Archives Drive - Room 370
Saint Louis, MO
63138-1002 Fax: (314)801-0863


Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful.  We will review your résumé and transcript(s) to ensure you meet the basic qualification requirements.  We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the referred candidates.  After making a tentative job offer, we will conduct a suitability and/or security background investigation.  A final job offer for this position is typically made within 40 days after the closing date of the announcement.


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