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This Position Is No Longer Available

Job Title:  Public Affairs Coordinator
Department:  Legislative Branch
Agency:  Library of Congress
Job Announcement Number:  130124

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$51,630.00 to $67,114.00 / Per Year
Friday, August 30, 2013 to Friday, September 13, 2013
Open - Indefinite Not-to-Exceed (NTE) 13 Months
1 vacancy - Washington, DC  View Map
U.S. citizens


The Congressional Research Service (CRS) is seeking a Public Affairs Coordinator to join a team of professionals in the Program Section of the Office of the Counselor to the Director (COU). The Public Affairs Coordinator will assist management with logistical and administrative support necessary to deliver programs, seminars, and events for Members, committees, and staff of the U.S. Congress, and will assist with major programs and services related to education and outreach for CRS's congressional clients.

The COU Program Section is responsible for activities including, but not limited to:

  1. Coordinating regularly-scheduled training programs in legislative processes and procedures;
  2. Supporting programs and seminars on the federal budget, federal law, and public policy issues;
  3. Coordinating policy programs for new Members of Congress and orientation to CRS services for permanent congressional staff and for congressional interns;
  4. Coordinating other events for the U.S. Congress and for CRS managers and staff;
  5. Providing and presenting information to congressional clients about CRS programs, products, and services;
  6. Entering requests from congressional clients for research and analysis into an electronic client relationship management system for assignment to analysts, attorneys, and information professionals.

Individuals with event planning coordination experience and knowledge of the rules, procedures, organization, and operations of the U.S. Congress are strongly encouraged to apply.

CRS works exclusively for the United States Congress, providing policy and legal analysis to committees and Members of both the House and Senate, regardless of party affiliation. As a legislative branch agency within the Library of Congress, CRS has been a valued and respected resource on Capitol Hill for nearly a century.

CRS is well known for analysis that is authoritative, confidential, objective and nonpartisan. Its highest priority is to ensure that Congress has immediate access to the nation's best thinking on public policy issues of interest to its Members and Committees.




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Provides detailed logistical and administrative support for assigned programs, seminars, and events, including: managing reservations and confirmations; preparing and distributing registration materials; preparing collateral event materials; coordinating the assembly of handouts and training materials; providing support to designated staff and guests; and staffing the education and outreach centers for CRS’s congressional clients.

Assists in coordinating the development of marketing, publicity, and promotional materials; drafts a variety of documents, including correspondence, memoranda, invoices, charts, graphs, promotional materials, meeting announcements, mailing lists, listserv announcements, instructional guides, information packets, forms, and other program-related materials; and markets CRS programs, seminars, events, and outreach activities using appropriate print and electronic resources.

Works to maintain personal contacts with congressional clients to provide information about CRS’s mission and promote the use of CRS services, and maintains collaborative work relationships with CRS employees to exchange information and to identify speakers or presenters for CRS programs.

Performs logistical planning activities for a wide range of programs, seminars, and events for congressional Members, committees, and staff. Assists in identification of necessary logistical requirements; scheduling and coordination of meeting places; and making arrangements for travel, room set up, equipment assembly, food and beverage provision, audio/visual equipment, signage, security, and services for the disabled.

Assists in the selection and evaluation of meeting sites; schedules events and coordinates with appropriate contacts for site and room assignments; makes pre-event inspections; plans and conducts pre-and post-event meetings; and assists in the identification and implementation of new technologies, including Web-based technologies, to support CRS programs, seminars, and events.

Assists in the development of evaluations, both orally and in writing, of CRS programs, seminars, events, and outreach activities; compiles, maintains, and analyzes program statistics; and makes appropriate recommendations for changes to CRS programs, seminars, events, and outreach activities.


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Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

  • Ability to apply the basic principles, concepts, and methodologies of events planning**
  • Ability to perform client services and outreach activities**
  • Ability to present information orally**
  • Ability to communicate in writing
  • Ability to interact collaboratively with others
  • Ability to attend to detail
  • Ability to plan and organize
  • Ability to solve problems and make decisions
  • Ability to communicate orally


The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review and/or a preliminary telephone interview.

The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview.

The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
To preview questions please click here.


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The Congressional Research Service is a service unit within the Library of Congress. To learn about our benefits, please visit the Library's Federal Benefits page.


The Congressional Research Service, within the Library of Congress, is part of the Legislative Branch of the federal government. As such, all positions are in the excepted service.

The salary range indicated reflects the locality pay adjustment for the Washington, D.C. metropolitan area. While it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous federal service will generally be paid the minimum step of the grade.

This is a non-supervisory, bargaining unit position.

The tour of duty for this position is full-time.

The position description number for this position is 243768.

The incumbent of this position may elect to work a flexitime or compflex work schedule.


The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

Applicants who are referred for interview will be required to submit a completed OF-306, Declaration for Federal Employment.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.

This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify this agency. The decision on granting reasonable accommodations will be made on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The certificate of disability may be issued by a State Vocational Rehabilitation Office, Disability Services or Career Services office of an applicant's college or university, or the Department of Veterans Affairs. The date of certification must be within one year of the vacancy closing date and must be submitted with your application. For more information view the directive on the Library's Selective Placement Program and/or contact the Library's Office of Inclusiveness & Compliance at 202-707-6024 (voice or TTY) or email FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

Are you a veteran? Please indicate the type of Veterans' Preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15, Application for 10-Point Veteran Preference, and provide the required documentation listed on the back of the form. For more information regarding eligibility requirements, please see the Library's Merit Selection Plan, Section X.D. IF REQUIRED SUPPORTING DOCUMENTATION IS NOT ATTACHED, VETERANS' PREFERENCE WILL NOT BE CONSIDERED IN THE APPLICATION PROCESS.


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Please carefully follow all instructions below to ensure you are considered for the position. You are required to apply online for this announcement. We are unable to accept mailed or emailed applications. To apply online, complete the following steps.

Step 1: Review the Job Announcement. We recommend you go to the end of the Qualifications and Evaluations section of the job announcement to preview the application questions that you will be required to answer.

Step 2: Click the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account (if you do not have a USAJOBS account, you will be asked to build one). If you have not already created a resume in USAJOBS, you will be required to create one. Although you must enter your Social Security number for USAJOBS, this information will not be provided to the Congressional Research Service or the Library of Congress.

Step 3: USAJOBS will redirect you to the Library of Congress hiring management website, where you will complete the application process. Answer all questions honestly and thoroughly, and follow all instructions for uploading required documentation.

Step 4: Click "FINISH" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management account or your USAJOBS account. Your complete online application must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement.

If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact, no later than 4:30 p.m. EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.


Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

Disabled applicants claiming Selective Placement eligibility must submit the appropriate supporting documentation described in OTHER INFORMATION above. If this required documentation is not attached, your application will not be considered under the Selective Placement Program.

Veterans claiming Veterans' Preference eligibility must submit the appropriate supporting documentation described in OTHER INFORMATION above. If this required documentation is not attached, Veterans' Preference will not be applied to your application.


Customer Service Center
Phone: 202-707-5627
Fax: 000-000-0000
Agency Information:
101 Independence Ave. SE
Washington, DC
Fax: 000-000-0000


Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking "My Applications." You will receive final notification via e-mail when the vacancy has been filled.

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