Provides detailed logistical and administrative support for assigned programs, seminars, and events, including: managing reservations and confirmations; preparing and distributing registration materials; preparing collateral event materials; coordinating the assembly of handouts and training materials; providing support to designated staff and guests; and staffing the education and outreach centers for CRS’s congressional clients.
Assists in coordinating the development of marketing, publicity, and promotional materials; drafts a variety of documents, including correspondence, memoranda, invoices, charts, graphs, promotional materials, meeting announcements, mailing lists, listserv announcements, instructional guides, information packets, forms, and other program-related materials; and markets CRS programs, seminars, events, and outreach activities using appropriate print and electronic resources.
Works to maintain personal contacts with congressional clients to provide information about CRS’s mission and promote the use of CRS services, and maintains collaborative work relationships with CRS employees to exchange information and to identify speakers or presenters for CRS programs.
Performs logistical planning activities for a wide range of programs, seminars, and events for congressional Members, committees, and staff. Assists in identification of necessary logistical requirements; scheduling and coordination of meeting places; and making arrangements for travel, room set up, equipment assembly, food and beverage provision, audio/visual equipment, signage, security, and services for the disabled.
Assists in the selection and evaluation of meeting sites; schedules events and coordinates with appropriate contacts for site and room assignments; makes pre-event inspections; plans and conducts pre-and post-event meetings; and assists in the identification and implementation of new technologies, including Web-based technologies, to support CRS programs, seminars, and events.
Assists in the development of evaluations, both orally and in writing, of CRS programs, seminars, events, and outreach activities; compiles, maintains, and analyzes program statistics; and makes appropriate recommendations for changes to CRS programs, seminars, events, and outreach activities.