Job Overview

Summary

The Congressional Research Service (CRS) is seeking a Public Affairs Coordinator to join a team of professionals in the Program Section of the Office of the Counselor to the Director (COU). The Public Affairs Coordinator will assist management with logistical and administrative support necessary to deliver programs, seminars, and events for Members, committees, and staff of the U.S. Congress, and will assist with major programs and services related to education and outreach for CRS's congressional clients.

The COU Program Section is responsible for activities including, but not limited to:

  1. Coordinating regularly-scheduled training programs in legislative processes and procedures;
  2. Supporting programs and seminars on the federal budget, federal law, and public policy issues;
  3. Coordinating policy programs for new Members of Congress and orientation to CRS services for permanent congressional staff and for congressional interns;
  4. Coordinating other events for the U.S. Congress and for CRS managers and staff;
  5. Providing and presenting information to congressional clients about CRS programs, products, and services;
  6. Entering requests from congressional clients for research and analysis into an electronic client relationship management system for assignment to analysts, attorneys, and information professionals.

Individuals with event planning coordination experience and knowledge of the rules, procedures, organization, and operations of the U.S. Congress are strongly encouraged to apply.

CRS works exclusively for the United States Congress, providing policy and legal analysis to committees and Members of both the House and Senate, regardless of party affiliation. As a legislative branch agency within the Library of Congress, CRS has been a valued and respected resource on Capitol Hill for nearly a century.

CRS is well known for analysis that is authoritative, confidential, objective and nonpartisan. Its highest priority is to ensure that Congress has immediate access to the nation's best thinking on public policy issues of interest to its Members and Committees.

Duties

Provides detailed logistical and administrative support for assigned programs, seminars, and events, including: managing reservations and confirmations; preparing and distributing registration materials; preparing collateral event materials; coordinating the assembly of handouts and training materials; providing support to designated staff and guests; and staffing the education and outreach centers for CRS’s congressional clients.

Assists in coordinating the development of marketing, publicity, and promotional materials; drafts a variety of documents, including correspondence, memoranda, invoices, charts, graphs, promotional materials, meeting announcements, mailing lists, listserv announcements, instructional guides, information packets, forms, and other program-related materials; and markets CRS programs, seminars, events, and outreach activities using appropriate print and electronic resources.

Works to maintain personal contacts with congressional clients to provide information about CRS’s mission and promote the use of CRS services, and maintains collaborative work relationships with CRS employees to exchange information and to identify speakers or presenters for CRS programs.

Performs logistical planning activities for a wide range of programs, seminars, and events for congressional Members, committees, and staff. Assists in identification of necessary logistical requirements; scheduling and coordination of meeting places; and making arrangements for travel, room set up, equipment assembly, food and beverage provision, audio/visual equipment, signage, security, and services for the disabled.

Assists in the selection and evaluation of meeting sites; schedules events and coordinates with appropriate contacts for site and room assignments; makes pre-event inspections; plans and conducts pre-and post-event meetings; and assists in the identification and implementation of new technologies, including Web-based technologies, to support CRS programs, seminars, and events.

Assists in the development of evaluations, both orally and in writing, of CRS programs, seminars, events, and outreach activities; compiles, maintains, and analyzes program statistics; and makes appropriate recommendations for changes to CRS programs, seminars, events, and outreach activities.