This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Data Analyst GS-1101-11/12 (All Sources)

Department:Department Of Education

Agency:Federal Student Aid

Job Announcement Number:FSA-2013-0201

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$62,467.00 to $97,333.00 / Per Year


Wednesday, August 28, 2013 to Wednesday, September 11, 2013




Full-time - Permanent




3 vacancies - Washington, DC, USView Map


One or more vacancies may be filled through this announcement.

The area of consideration for this position is "All Recruiting Sources" for non-status candidates.  Announcement FSA-2013-0200 is open concurrently with an area of consideration of "Federal Agencies" for Status candidates.  Applicants eligible for appointment under special appointing authorities  (i.e. VEOA, Sch. A, etc) should also apply under announcement FSA-2013-0200.


Join our Team! Federal Student Aid (FSA) is Funding America's Future, One Student At A Time Vision: To be the most trusted and reliable source of student financial aid, information and services in the nation

This position is located in the U.S. Department of Education, Federal Student Aid, Business Operations, Systems Operations and Aid Delivery Management Services Group, Systems Integration Division. The Business Operations office is responsible for best in business service to aid recipients and schools -notifying aid recipients of repayment options, controlling delinquent/defaulted accounts, assessing portfolio risk, recommending proactive strategies and consolidating aid recipient loans. The Systems Integration Division is responsible for assessing, coordinating, and planning enterprise solutions for integrating Business Operations' processes and systems.


  • Relocation Expenses will not be paid
  • Must complete a Background Investigation and fingerprint check
  • Must complete one-year probationary period
  • Must be U.S. citizen


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Performs predictive and proactive data analyses of financial aid data received from financial aid partners involved with the Department of Education to determine sufficiency in meeting program objectives.
Develops project and/or business process plans related to financial aid data analyses.
Conducts detailed analyses of complex functions and work processes of broad administrative or technical programs and makes recommendations for improvement in the effectiveness and efficiency of work operations.
Leads small data analysis projects from beginning to end which includes planning, execution and implementation.
Coordinates writing and/or editing/reviewing of technical documents, requirements, business process narrative descriptions, plans/presentations and/or status reports.
Communicates technical details effectively and comprehensibly both verbally and in writing to end users.
Safeguards access to Federal Student Aid systems that contain privacy data and components used for internal controls of system configuration.
Developing Structured Query Language (SQL) to extract data from various FSA systems  to support data request received from customers, FSA, ED, Congressional and other agencies.


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Three academic years of graduate education.  OR

A doctoral or equivalent degree.  OR

All qualified candidates must have one year of specialized experience equivalent to the GS-9 level in federal services.
Examples of such experience include: working with Title IV laws and regulations; assisting  with developing SQL queries to provide operational reporting on Title IV; coordinating protocols for performing Title IV data analysis; collecting and analyzing Title IV data; preparing effective written communications to present and explain narrative and statistical Title IV data presentations; evaluating the accomplishment of program goals; identifying and analyzing issues, and recommending action to improve the effectiveness of ongoing projects; conducting operational reviews; conducting research and recommending improvements. OR
Combination of education and experience.

All qualified candidates must have one year of specialized experience equivalent to the GS-11 level in federal services.
Examples of such experience include: working with Title IV laws and regulations; analyzing Title IV program data; developing SQL queries to extract Title IV data;  leading Title IV data analysis projects;  gathering, compiling , validating and refining Title IV data; writing complex communications to present, explain and defend narrative and statistical Title IV data presentations; working with analytical methodology to evaluate the accomplishment of program goals, develop recommendations to improve program effectiveness; reviewing policies, directives, and reports; and maintaining management information systems.



Applicants are expected to possess the Knowledge, Skills and Abilities (KSAs) listed below to qualify for this position. These KSAs are addressed in the self-assessment questionnaire that you will complete for this announcement. You do not need to respond separately to the KSAs listed below. Your answers to the on-line experience questions will serve as responses to the KSAs. Your application will be evaluated based on your ability to demonstrate the following knowledge, skills, and abilities/competencies (KSAs):

1. Knowledge of Title IV programs.
2. Ability to identify procedural problems in program operations, using quantitative or qualitative methods.
3. Knowledge of  information technology, SQL and data processing using various systems.
WARNING! High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from best-qualified status or result in a lowered score. Your responses to the vacancy questions must be substantiated by your on-line resume.  Be sure that the experience/education as described on your resume contains accurate and sufficient information that clearly supports your responses to all of the questions by addressing experience and education relevant to this position.   If you exaggerate or falsify your experience, education and/or your responses to questions, your ratings can/will be changed, or you may be removed from employment consideration.  You should make a fair and accurate assessment of your qualifications.  Applicants who do not respond to the application questions will be rated ineligible.
Eligible candidates will be placed for selection consideration into three (3) categories as described below:
1 - Qualified Category
2 - Well Qualified Category
3 - Best Qualified Category
Do not overstate or understate your level of experience and capability. You should be aware that your ratings are subject to evaluation and verification.
To preview questions please click here.


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The Department of Education/Federal Student Aid offers a comprehensive benefits package including paid vacation and sick leave, federal holidays, health and life insurance, and participation in the Federal Employees Retirement System (FERS), including the Thrift Savings Plan (TSP).  Click on  to find out more about federal benefits.

Why Work at ED/FSA?
The U.S. Department of Education (ED)/Federal Student Aid (FSA) is a great place to work. For more detailed information regarding our various work sites, please click on the link below:

As an ED/FSA employee, you will benefit from our family-friendly work environment.  As part of our commitment to maintain a productive balance between work and home, we offer excused leave for Parent/Teacher Conferences (4 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service.  Other incentives such as Telecommuting and Alternative Work Schedules also may be available to you.

ED/FSA offers positions that are fair and competitive in compensation; developmental opportunities to exhibit teamwork and goal-oriented projects to enrich your federal career.

Student Loan Repayment may be paid if negotiated and approved prior to appointment.


"Veterans interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, may send an email to
 to schedule an appointment for a session.   Veterans Counseling Session must be placed in the subject line of the email."

The Federal Government is committed to expanding access to employment by hiring people with disabilities; providing technical assistance and information on reasonable accommodations for people with disabilities; and identifying and removing barriers to work.  Persons with disabilities may apply for jobs filled either competitively (where qualified individuals compete with one another through a structured process), noncompetitively (where a qualified individual may be selected based on a special appointing authority), or through an excepted appointing authority for people with disabilities (i.e. Schedule A).  People who are selected for a Federal job must meet the qualification requirements for the position and be able to perform the essential duties of the job with or without reasonable accommodation. For information on "People with Disabilities" please visit

Interagency Career Transition Assistance Plan (ICTAP) Career Transition Assistance Plan (CTAP)- Eligible federal employees who were in positions and who were displaced from their positions may be eligible for selective priority over other candidates, under the ICTAP or the CTAP.  Information about these programs may be found at the following links. In order to qualify, your application must receive a score of 85 in comparison with the knowledge, skills and abilities criteria.  If you believe you are eligible for this special consideration, it is critical that you read the information provided in the links below.


Student Loan Default
Applicants selected for positions are subject to a background check to verify that he or she has not defaulted on any loan funded or guaranteed by the U.S. Department of Education.  Applicants found to be in default will be contacted to make arrangements for repayment prior to being made an official offer of employment.



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Please carefully read the information provided under the link listed below. The section entitled "How to Apply" provides detailed instructions on faxing your supporting documentation. All required supporting documentation MUST be received by midnight Eastern Time on the closing date of the announcement. You are encouraged to thoroughly review the list of supplement documents required. It is critical to note that many documents may not pertain to you. You are only required to submit those that apply to you.


FSA employees are required to submit transcript only, if applying based on education.
Veterans' Preference Documentation (DD214, VA letter, SF-15) Required from applicants if applying for an appointment under special veterans' appointing authority
Education Documentation Submit a copy of your transcripts of courses showing title, number of credits, grade, and date of completion.
No forms will be accepted after the closing date.


Nichelle Bowman
Phone: 202-3774795
Fax: 000-000-0000
Agency Information:
830 First Street, NE
Room L-118-5
Attn: Human Resources Services
Washington, DC
Fax: 000-000-0000


We will inform you of the status of your application at four stages: (1) Upon receipt of your application; (2) Upon minimum qualification determinations; (3) Upon issuing the highly qualified candidates to the hiring official; and finally (4) once a selection is made. It is essential that you have a current e-mail address on file with USAJOBS. You will be notified of our application status by the servicing Human Resources Specialist via email. You may also check the status of your application at USA JOBS.

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