Job Overview


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security (DHS). With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

Who May Apply:
  • Current U.S. Immigration and Customs employees in the competitive service who are serving on a career or career-conditional appointment.
  • For definitions of terms found in this announcement, please click here

Organizational Location: This position is located in the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), Phoenix Field Office. Duty Location: Phoenix, AZ.

Relocation Expenses: Relocation expenses will not be paid.


Note: One or more positions may be filled using this vacancy announcement.


You will provide assistance to the Field Office Director (FOD) and the Deputy Field Office Director (DFOD) in managing the day-to-day operations and procedures of the enforcement and removal activity throughout the Field Office area of responsibility, in addition you will act as the point of contact for Congressional and Media Relations. Specifically, you will:

  • Perform reporting and liaison functions, and act as a clearinghouse for requests submitted by the ERO Field Offices to the Office of Public Affairs;
  • Ascertain the nature of requests and coordinate through the respective Headquarters Division, Field Office, Director, and Headquarters Public Affairs Officer, and approve any routine media request and inform HQ Management of upcoming media events;
  • Serve as primary counsel to the FOD and DFOD on all Public Affairs related issues, highlight operational successes to the public, and facilitate public affairs opportunities for the field leadership.
  • Forward all high profile media events, press conferences, or interview request by a nationally distributed media outlet to the appropriate ERO Executive Assistant Director Deputy Executive Assistant Director for final approval and coordinate as necessary any actions required by approved media events. Provide assistance to the FOD and DFOD with implementation of ICE policies concerning the authority to exercise prosecutorial discretion to ensure greater consistency in the treatment of individuals who are not affected by ICE's enforcement priorities.
  • Plan, assign and review work, and assure all requirements are met; approve leave; give advice, counsel, or instruction to employees on both work and administrative matters.