This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT Specialist (CUSTSPT), GS-2210-11

Department:Department of the Army

Agency:Army National Guard Units (Title 32)

Job Announcement Number:NGTX-13-333

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$57,408.00 to $63,148.00 / Per Year

OPEN PERIOD:

Friday, September 06, 2013 to Monday, October 07, 2013

SERIES & GRADE:

GS-2210-11

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

11

DUTY LOCATIONS:

1 vacancy in the following location:
Camp Mabry, TX United StatesView Map

WHO MAY APPLY:

Texas Army National Guard Membership is Required (See Announcement)

JOB SUMMARY:

Texas Military Forces

LONE STAR VALUES

Loyalty Bear true faith and allegiance to the State and Nation, Mission and Family
Opportunity
Cultivate an environment for ALL to excel
Networked
Connect to communities, families, interagency partners and components
Ethics
Honor the public trust, exceed standards and expectations

Selfless Service Place the welfare of the Texas Military Forces, State and Nation first
Texas Spirit
Embrace the courageous spirit of our people, history and culture
Adaptability
Act with understanding, innovation, resourcefulness, flexibility & urgency
Ready Prepare mentally, physically and spiritually to deploy at home and abroad

 

TEXAS ARMY NATIONAL GUARD

EXCEPTED TECHNICIAN VACANCY ANNOUNCEMENT

To inquire about your application status, call the Human Resources Office: 512-782-6725

 

This position is located in JFHQ-G6, Camp Mabry, Austin, TX.  The purpose of this position is to serve as the primary interface between the incumbent's assigned organization and all information systems customers associated with the C4 mission. Responsible for management of the organization's customer support help desk and maintenance of the workload accounting database using help desk software.       

                 

NATIONAL GUARD MEMBERSHIP IS REQUIRED:   This is an Excepted Service position that requires active membership in a compatible military assignment in the Texas Army National Guard and wear of the military uniform.  Applicants who are not currently a member of the Texas Army National Guard must be eligible for immediate membership and employment in the Texas Army National Guard.  If you are not sure you are eligible for military membership, please visit http://www.nationalguard.com/guard-basics/eligibility-requirements?icid=meganav_guard-basics-eligibility-requirements_20110720 or contact a Texas Army National Guard recruiter at 512-218-1593 before applying for this position.

 
Open Areas of Consideration: Nationwide Excepted. This includes:

  • All currently employed full-time permanent and indefinite personnel of the Texas Army National Guard.
  • All current members of the Army National Guard and individuals eligible for membership in the Texas Army National Guard.

 

 

Appointment Factors: This is a Permanent Excepted Position open to Officer members ranking Not to Exceed O-2 or Warrant Officer members ranking Not to Exceed CW3 or Enlisted members ranking Not To Exceed E-8.  This is a Bargaining Unit position.
 
Remarks:  None. 
 
PERMANENT CHANGE OF STATION: PCS expenses are not authorized.

 

THE TEXAS NATIONAL GUARD IS AN EQUAL OPPORTUNITY EMPLOYER

 

PLEASE NOTE: ACCEPTANCE OF A MILITARY FEDERAL TECHNICIAN POSITION MAY RESULT IN TERMINATION AND / OR REPAYMENT OF MILITARY INCENTIVES. PLEASE CHECK YOUR CONTRACT AND CONTACT YOUR SERVICING EDUCATION SERVICES (INCENTIVES) OFFICE OR THE RECRUITING/RETENTION OFFICE.

KEY REQUIREMENTS

  • United States Citizenship is required.
  • Direct Deposit is mandatory.
  • Veteran's preference is not applicable in this agency.
  • Baseline physical is NOT required within 90 days of employment.
  • PCS expenses are not authorized.
  • Must be willing to become a member of the Texas Army National Guard.

DUTIES:

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As a IT Specialist (CUSTSPT) with the Texas Army National Guard (ARNG), your duties will include, but will not be limited to:

    • Serves as a technical expert on all supported automated systems utilized throughout the state.  Provides solutions to customer requests for assistance in resolving hardware and software problems.  Systems used include personal computers, mini computers and mainframes. 
    • Develops and maintains the customer service database for all service requests.  Receives, analyzes, and assigns control numbers to all incoming customer requests.  Determines if equipment is covered by warranty or maintenance contract and processes accordingly.  Uses a process for quickly assessing and determining the actual problems and either solves or assigns unresolved requests to appropriate specific functional area.  Follows up with the functional areas to ensure problems are resolved and requests are completed.  Ensures continual contact and update of status with the user.
    • Performs intensive collection and analysis of data from the customer service database to create trend reports, performance reports, and future requirements for all areas of Information Management. Provides database maintenance on the customer support database.  Participates in the analysis of requests for new and modified applications.  Determines equipment demands and number and kind of requests received: data communications requests, telecommunications requests, visual information requests, and information services requests.
    • Researches trends and patterns to implement new or improved communications methods and procedures. Incumbent uses judgment in relating trends in workload, equipment performance, other activity's experience with comparable proposals to determine the worth of a proposed change in the state's networking, automation, telecommunications, visual information or information services normal working environment.
    • Conducts site surveys for information systems designed to verify adequacy of network operations and ensure customer needs are met.   Consults with users and managers to determine specific locations and requirements for the particular system installation.  Identifies requirements for and coordinates necessary improvements with Facilities Management Office, Communications Manager and others.  Develops bill of materials to support equipment installation.
    • Installs and maintains hardware devices supporting a broad range of information systems employing multiple network and local operating systems and highly sophisticated client server software.  Uses detailed reference material and sophisticated diagnostic equipment and complex diagnostic software to identify and resolve internal system and network conflicts.  Removes and replaces defective hardware components; installs network/peripheral device interface cards. Performs limited upgrade of hardware to include memory, fixed storage, and installation of network interface cards (NIC) or enhancement cards.
    • Installs and configures workstation or network operating systems, and applications software on a wide range of configurable information systems devices.  Configures a wide variety of devices requiring diverse interfaces and device drivers in multiple operating system environments using a wide variety of hardware platforms.  Enforces command standards for hardware and software configurations.  Configures workstation security parameters.  Troubleshoots and corrects complex software problems to include resolving conflicts between applications, hardware and/or device conflicts, and operating system faults.  Detects and removes computer viruses.  Restores and repairs critical data files.  Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software.
    • Performs operational tests on equipment in test array or operational configuration prior to issue or installation to ensure proper operation and absence of hardware, software, device or network conflicts. 
    • Performs other duties as assigned.


QUALIFICATIONS REQUIRED:

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General Experience Required 
Experience, education, or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.

 

Specialized Experience Required
In addition to the General Experience required, to qualify at the GS-11 grade level you must:

  • Possess at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.


Substitution of Education for Specialized Experience –  A Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree. (Major study-computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field).  

 

Are you using education to qualify? You MUST submit legible transcripts to support your educational claims.  All coursework must have been taken from an accredited institution.
Foreign education: Your transcripts must have been evaluated by a private organization that specializes in evaluating foreign credentials in order to be acceptable. 
Only education/experience gained by closing date of this position will be considered.

COMPATIBLE MILITARY ASSIGNMENT:
ARMY:
 

OFF: 25, 53.

WO: 254A, 255A, 255N, 255S.

ENL: 25B, 25U, 25Z.


Applicants need not be assigned to the position or possess the MOS/AFSC to apply or be considered for selection. Selected Excepted applicant (if applicable) must complete the MOS/AFSC qualifications and requirements within 1 year of appointment.

HOW YOU WILL BE EVALUATED:

Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.  If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. 
Please follow all instructions carefully.  Errors or omissions may affect your eligibility. 
 
Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified, Qualified. All other applicants will receive a numerical score and the top qualified applicants will be referred to the selecting official.


BENEFITS:

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The Federal government offers a number of exceptional benefits to its employees. The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.
Main New Employee Website -
http://www.opm.gov/insure/new_employ/index.asp
Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. For additional information visit: https://www.fsafeds.com/fsafeds/index.asp
Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional plans. For additional information visit: http://www.opm.gov/insure/health/index.asp
Leave - Most Federal employees earn both annual and sick leave. For additional information visit: http://www.opm.gov/oca/leave/index.asp

Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional insurance, for additional information visit: http://www.opm.gov/insure/life/index.asp
Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, stepparents, spouses, and adult children. For additional information visit: http://www.ltcfeds.com/
Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. For additional information visit: http://www.opm.gov/retire/index.asp



OTHER INFORMATION:

1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
2. Please do not send/fax/courier/email any applications or resumes to the National Guard Human Resource Office, you must apply on-line or fax your application to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resource can only process materials received through USA Jobs.


HOW TO APPLY:

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To apply for this position, you must provide both of the following parts:

  1. Your responses to the Qualifications Questionnaire, and
  2. Your resume and any other documents specified in the Required Documents section of this job announcement.

Use the Online Qualifications Questionnaire for convenience and quickest processing.
(Here is a link for aiding you in building your USA-Jobs Resume):
https://help.usajobs.gov/index.php/Resume_Builder


Option A: Online Qualifications Questionnaire.
Tips for using the Online Qualifications Questionnaire:

  • You must click both Finish and Submit when you are done. Your Online Qualifications Questionnaire is not processed – and your résumé is not attached – until you click the Submit button, even if USAJOBS says it sent your résumé.
  • You can upload or fax supporting documents after you Submit the Online Qualifications Questionnaire.
  • You must complete the entire process by the closing date -- Friday, October 04, 2013
  • To make sure everything you submitted is successfully received, follow these steps:
      1. Log in to your USA-Jobs account https://my.usajobs.gov/Account/Login?returnurl=~/Applicant/MyAccount/Home and log in using the box on the right hand side of the page.
      2. Click the radio button for this Vacancy Identification Number: 948970. Click Select a Vacancy.
      3. Verify that all of your documents appear on the table with a status of Processed.
  • You can save your work and come back later. Just click both Save and Logout.
  • If you Submit more than one Qualifications Questionnaire for this position, the most recent one Submitted is the one that is used. Therefore, it is important for you to complete it in its entirety.

To begin your Online Qualifications Questionnaire, choose one of these options:

  • If your résumé is going to come from the USAJOBS Resume Builder, you begin the process by clicking the Apply Online button near the bottom of this page. Your résumé will be attached only to the Online Qualifications Questionnaire you complete and Submit from this session, not to any Questionnaires you may already have Saved or Submitted.
  • If your résumé is going to be one you prepared outside of USAJOBS Résumé Builder, click this link to begin the process: Online Questionnaire


Option B: Paper Qualifications Questionnaire.
If it is not practical for you to use the Online Qualifications Questionnaire, you can write your answers on paper. Follow these steps:

  1. You can print a copy of this job announcement so that you can read the questions offline.
  2. Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can obtain the form at this URL http://www.opm.gov./Forms/pdf_fill/OPM1203fx.pdf or by calling USAJOBS by Phone at (703) 724-1850 – after the introduction, press 1, and listen for instructions.
  3. You may submit the Form 1203-FX, resume, and any supporting documents by fax.
  • By Fax: If you are faxing a Form 1203-FX, you do not need a separate cover sheet. Simply make sure the Form 1203-FX is on top of any other documents you are faxing. If you are faxing any documents without the Form 1203-FX on top, always use the official cover sheet which is here -- http://staffing.opm.gov/pdf/usascover.pdf -- and be sure to fill it out completely and clearly. The fax number is 1-478-757-3144. Feed all documents into your fax machine top first so that we receive them right-side up.


REQUIRED DOCUMENTS:

For this job announcement the following documents are required:

  • JFTX-J1-HR Form 5 with ink signature (Digital Signature will NOT be accepted - Fillable form will not retain information when saved)
  • Resume (Uploaded Resume or USA-Jobs Resume)

 

To download the JFTX-J1-HR Form 5:
http://www.agd.state.tx.us/jobs/hro/downloads/Application_Packet_form5.pdf

 

To submit the documents requested follow the instructions below: Your resume, curriculum vitae, or any other written format you choose to describe your job-related qualifications. Your document(s) can be submitted electronically using the document upload process or by fax. Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.

For help building your resume in USA-Jobs Resume Builder:

http://www.usajobs.gov/Content/pdfs/Tutorials-Resume.pdf

AGENCY CONTACT INFO:

ADRIAN A. HERZBERGER
Phone: (512)782-5001x5034
TDD: (512)782-6725
Email: ADRIAN.A.HERZBERGER.MIL@MAIL.MIL
Agency Information:
G6
2200 West 35th Street
Austin, TX
78703

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a reveiw of your complete application is made you will be notified of your rating and or referral to the hiring official.  If further evaluation or  interviews are required you will be contacted.

Instructions for completing the OPM 1203-FX:

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission. Social Security Number


Vacancy Identification Number

The Vacancy ID Number for this announcement is: 948970
1. Title of Job

IT Specialist (CUSTSPT), GS-2210-11
2. Biographic Data

3. E-Mail Address


4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

If you are applying by the OPM Form 1203-FX, leave this section blank.

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade


11

11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

If you are applying by the OPM Form 1203-FX, leave this section blank.

15. Dates of Active Duty - Military Service

If you are applying by the OPM Form 1203-FX, leave this section blank.

16. Availability Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties


001 IT Specialist (CUSTSPT)

21. Geographic Availability


481112453 Camp Mabry, TX

22. Transition Assistance Plan

If you are applying by the OPM Form 1203-FX, leave this section blank.

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

1. What is your current status pertaining to Texas Army National Guard membership?

A. I am currently a Permanent or Indefinite Federal Technician with the Texas Army National Guard.
B. I am currently a Temporary Federal Technician with the Texas Army National Guard.
C. I am currently not employed as a Federal Technician with the Texas Army National Guard.
D. No, I am not an active member of the Texas Army National Guard but I AM WILLING AND ELIGIBLE to immediately become an active Military Member of the Texas Army National Guard. (If you are not sure you are eligible, please contact a Texas Army National Guard recruiter at 512-218-1593 before applying for this position).
E. No, I am not an active member of the Texas Army National Guard and I AM NOT WILLING to become an active member of the Texas Army National Guard.

2. What is your current status pertaining to a Secret Clearance?

A. Yes, I currently have a Secret Clearance.
B. No, I do not have a Secret Clearance, but I am eligible to get a Secret Clearance.
C. No, I do not have a Secret Clearance and I am NOT eligible to get a Secret Clearance.

3. Select your current Officer rank, or the rank at which you are eligible to join the TXARNG.

A. OFF: O-1 (Second Lieutenant) Not to Exceed O-2 (First Lieutenant).
B. No, I am not currently one of the above listed ranks, but I have conferred with a Texas Army National Guard Recruiter and verified that I am eligible to enlist within the above listed ranks of O-1 (Second Lieutenant) Not to Exceed O-2 (First Lieutenant).
C. No, I am not enlisted as one of the above listed ranks, nor am I eligible to enlist as any of the above listed ranks.

4. Select your current Warrant Officer rank, or the rank at which you are eligible to join the TXARNG.

A. W-1 (Warrant Officer 1) Not to Exceed W-3 (Chief Warrant Officer 3).
B. No, I am not currently one of the above ranks, but I have been selected for appointment as a Warrant Officer Candidate (WOC) and will have completed the Warrant Officer School within one year of appointment if selected.
C. No, I am not enlisted as one of the above listed ranks, nor am I eligible to enlist as any of the above listed ranks.

5. Select your current Enlisted rank, or the rank at which you are eligible to join the TXARNG.

A. E-1 (Private) Not to Exceed E-8 (Master Sergeant).
B. No, I am not currently one of the above ranks, but I have conferred with a Texas Army National Guard Recruiter and verified that I am eligible to enlist within the ranks of E-1 (Private) Not To Exceed E-8 (Master Sergeant).
C. No, I am not enlisted as one of the above listed ranks, nor am I eligible to enlist as any of the above listed ranks.

6. Do you currently possess one of the following MOS's? (Officer: 25, 53)

A. Yes.
B. No, but I am willing to reclassify into one of these MOS's within 1 year of employment.
C. No, I am NOT willing to reclassify into one of these MOS's within 1 year of employment.

7. Do you currently possess one of the following MOS's? (Warrant Officer:254A, 255A, 255N, 255S)

A. Yes.
B. No, but I am willing to reclassify into one of these MOS's within 1 year of employment.
C. No, I am NOT willing to reclassify into one of these MOS's within 1 year of employment.

8. Do you currently possess one of the following MOS's? (Enlisted: 25B, 25U, 25Z)

A. Yes.
B. No, but I am willing to reclassify into one of these MOS's within 1 year of employment.
C. No, I am NOT willing to reclassify into one of these MOS's within 1 year of employment.

9. Do you have experience or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems?

A. Yes.
B. No.

10. Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

A. Yes, I meet the experience requirement listed above.
B. No, but I have a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree. (Major study-computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field).
C. No, I do not meet the experience and/or education listed above.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form C. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

11. Serves as a technical expert on all supported automated systems utilized throughout the state. Provides solutions to customer requests for assistance in resolving hardware and software problems. Systems used include personal computers, mini computers and mainframes.

12. Develops and maintains the customer service database for all service requests. Receives, analyzes, and assigns control numbers to all incoming customer requests. Determines if equipment is covered by warranty or maintenance contract and processes accordingly. Uses a process for quickly assessing and determining the actual problems and either solves or assigns unresolved requests to appropriate specific functional area. Follows up with the functional areas to ensure problems are resolved and requests are completed. Ensures continual contact and update of status with the user.

13. Performs intensive collection and analysis of data from the customer service database to create trend reports, performance reports, and future requirements for all areas of Information Management. Provides database maintenance on the customer support database. Participates in the analysis of requests for new and modified applications. Determines equipment demands and number and kind of requests received: data communications requests, telecommunications requests, visual information requests, and information services requests.

14. Researches trends and patterns to implement new or improved communications methods and procedures. Incumbent uses judgment in relating trends in workload, equipment performance, other activity's experience with comparable proposals to determine the worth of a proposed change in the state's networking, automation, telecommunications, visual information or information services normal working environment.

15. Conducts site surveys for information systems designed to verify adequacy of network operations and ensure customer needs are met. Consults with users and managers to determine specific locations and requirements for the particular system installation. Identifies requirements for and coordinates necessary improvements with Facilities Management Office, Communications Manager and others. Develops bill of materials to support equipment installation.

16. Installs and maintains hardware devices supporting a broad range of information systems employing multiple network and local operating systems and highly sophisticated client server software. Uses detailed reference material and sophisticated diagnostic equipment and complex diagnostic software to identify and resolve internal system and network conflicts. Removes and replaces defective hardware components; installs network/peripheral device interface cards. Performs limited upgrade of hardware to include memory, fixed storage, and installation of network interface cards (NIC) or enhancement cards.

17. Installs and configures workstation or network operating systems, and applications software on a wide range of configurable information systems devices. Configures a wide variety of devices requiring diverse interfaces and device drivers in multiple operating system environments using a wide variety of hardware platforms. Enforces command standards for hardware and software configurations. Configures workstation security parameters. Troubleshoots and corrects complex software problems to include resolving conflicts between applications, hardware and/or device conflicts, and operating system faults. Detects and removes computer viruses. Restores and repairs critical data files. Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software.

18. Performs operational tests on equipment in test array or operational configuration prior to issue or installation to ensure proper operation and absence of hardware, software, device or network conflicts.

19. Have you included the required JFTX-J1-HR-Form 5 (filled out completely and signed)?
http://www.agd.state.tx.us/jobs/hro/downloads/Application_Packet_form5.pdf

A. Yes, I have.
B. No.

20. Your ratings in this questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency, if selected. Review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you 1) understand this warning, 2) have reviewed your responses for accuracy, and 3) verify that your responses accurately describe your current level of experience and capability.

A. Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from consideration.
B. No, I do not accept this agreement and/or I no longer wish to be considered for this position.


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Job Announcement Number:

NGTX-13-333

Control Number:

350257100