This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Advanced Medical Support Assistant, GS-6 (Mental Health) Part-Time

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:637-13-342-TR-947243

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$34,907.00 to $45,376.00 / Per Year

OPEN PERIOD:

Friday, August 23, 2013 to Monday, September 16, 2013

SERIES & GRADE:

GS-0679-06

POSITION INFORMATION:

Part Time 40 hours - Permanent

DUTY LOCATIONS:

1 vacancy in the following location:
Asheville, NC United StatesView Map

WHO MAY APPLY:

US Citizens and Status Candidates

JOB SUMMARY:

Vacancy Identification Number (VIN) 947243 

Mental Health Service is accepting applications for an Advanced Medical Support Assistant, GS-6 to work part-time (40 hours per bi-weekly pay period).

 

Note:  The full performance level of this vacancy is GS-6.  The actual grade at which an applicant may be selected for this vacancy is GS-6.  The Professional Standards Board (a peer-review group) will review the selected candidate’s education and experience and recommend the grade and step at which the candidate will be placed.  The salary is based on the grade and step approved for the selected candidate.


 

VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

 

Relocation Expenses: Relocation expenses are not authorized for this position.

KEY REQUIREMENTS

  • Must pass pre-employment examination
  • Must be proficient in written and spoken English
  • Designated and-or Random Drug Testing required
  • Background and-or Security Investigation required

DUTIES:

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Incumbent works as an Advanced Medical Support Assistant (MSA) located within the Mental Health Service (MHS).  The Advanced MSA works collaboratively with the MHS to provide clerical support for mental health programs and assist in the clinical operations for MHS.  The Advanced MSA in this position performs a full range of duties which may include but are not limited to the following:

 

   --Provides general program support to one or more mental health programs such as Suicide Prevention, Compensated Work Therapy, Mental Health Intensive Care Management (MHICM RANGE), and Substance Abuse Residential Rehabilitation Team Program (SARRTP).

    --Assists in the clinic operations of MHS performing duties related to scheduling, rescheduling, receipt, intake, and processing of Veterans appointments in multiple areas of MHS.  Acts as liaison for the Mental Health Service to coordinate scheduling of patients with inpatient units and outpatient clinics as needed, including but not limited to Primary Care clinics and CBOC's as needed.

    --Provides back-up support to other medical support assistants in Mental Health Services and performs other related duties as assigned. 

 

TOUR OF DUTY:  Monday through Friday with flexible four hour shifts -  this could include possible day, evening or weekends in order to meet Veterans needs.


QUALIFICATIONS REQUIRED:

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BASIC REQUIREMENTS:       

  • U. S. Citizenship.  Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency required.
  • Must pass pre-employment examination and Back and/or Security Investigation

 

SELECTIVE PLACEMENT FACTOR:  Experience in a Mental Health Clinic environment.

 

GRADE DETERMINATIONS: 

GS-6 (advanced level):  One (1) year of experience equivalent to the next lower grade level (GS-5). 

The MSA at this level performs a full range of duties demonstrated by the following KSAs:

    --Ability to collaborate, communicate, set priorities, and organize the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.

   --Ability to communicate tactfully and effectively, both orally and in writing, in order to meet program objectives.  This may include preparing reports in various formats and presenting data to various organizational levels.

   --Advanced knowledge of the technical health care process as it relates to access to care.

   --Advanced knowledge of managing a clinic.  This includes independently utilizing reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment.

   --Advanced knowledge of policies and procedures associated with operational activities that affect the patient flow, patient care, and the revenue process.

   --Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.

     

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

 

References: VA Handbook 5005, Part II, Appendix G45, Medical Support Assistant Qualification Standard GS-0679


PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html All education claimed by applicants will be verified by the appointing agency accordingly.  If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Physical Requirements:  The physical demands are those typically associated with any office clerk position.  Lifting is limited to patient-related files and other types of office files.

 

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form.  For more information, please review the information for disabled Veterans in the application
checklist or visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

HOW YOU WILL BE EVALUATED:

Your application, résumé and/or supporting documentation will be verified.  Please follow all instructions carefully.  Errors or omissions may affect consideration for employment.


BENEFITS:

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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at http://www.va.gov/JOBS/Job_Benefits/benefits.asp.


OTHER INFORMATION:

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.



HOW TO APPLY:

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All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on
Monday, September 16, 2013 to receive consideration.
  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click the Submit My Answers button to submit your application package.

 

It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.  

To verify your application is complete, log into your USAJOBS account,
https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.



REQUIRED DOCUMENTS:

You must provide a complete Application Package which includes:

  1. CV or Resume (required)
  2. VA Form 10-2850c - Application for Associated Health Occupations (Available at  http://www.va.gov/vaforms/medical/pdf/vha-10-2850c-fill.pdf) (required).
  3. Occupational Questionnaire (required)
  4. Optional Form 306 (required) http://www.opm.gov/forms/pdf_fill/of0306.pdf
  5. Include latest SF-50 - Notification of Personnel Action. (required).

Faxing Applications or Supporting Documents:

You are encouraged to apply online.  Applying online will allow you to review and track the status of your application.

NOTE:  If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):
  1. To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information.  The Vacancy ID is 947243.
  2. Fax your documents to 1-478-757-3144.
If you cannot complete the Application Package online, you may fax all of your materials.  The complete application package must be submitted by 11:59 PM (EST) on Monday, September 16, 2013 to receive consideration.  Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:
  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items http://www.opm.gov/forms/pdfimage/opm1203fx.pdf.  
  3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.

AGENCY CONTACT INFO:

Terry Rice
Phone: (828)298-7911x1728
Email: TERRY.RICE@VA.GOV
Agency Information:
VHA Asheville VAMC
Department of Veteran Affairs
1100 Tunnel Road
Asheville, NC
28805

WHAT TO EXPECT NEXT:

After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

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Job Announcement Number:

637-13-342-TR-947243

Control Number:

350023300