This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Health Communications Specialist - NIAID - MP

Department:Department Of Health And Human Services

Agency:National Institutes of Health

Job Announcement Number:NIH-NIAID-MP-13-932931

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$62,467.00 to $97,333.00 / Per Year

OPEN PERIOD:

Monday, August 26, 2013 to Friday, August 30, 2013

SERIES & GRADE:

GS-1001-11/12

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

12

DUTY LOCATIONS:

1 vacancy in the following location:
Montgomery County, MD United StatesView Map

WHO MAY APPLY:

Status Candidates (Merit Promotion and VEOA Eligibles)

JOB SUMMARY:

The NIH is the premier biomedical research center for the world. Its 27 Institutes and Centers employ approximately 18,000 employees doing a vast array of jobs, all supporting efforts for a healthy nation. For information on the NIH mission, goals, and Institutes and Centers, visit NIH Overview.

This position is located in the Legislative Affairs and Correspondence Management Branch (LACMB), Office of Communications and Government Relations (OCGR), Office of Science Management and Operations (OSMO), National Institute of Allergy and Infectious Diseases (NIAID), National Institutes of Health (NIH) located in Bethesda, Maryland

KEY REQUIREMENTS

  • Time in grade met within 30 days of closing date.
  • Position is subject to a background investigation.

DUTIES:

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If you are selected for this position, you will perform the following duties:

 

  • Serve as a health communications specialist under the Section Chief for Controlled Correspondence and Public Inquiries, and participate in all aspects of written and oral inquiry response, ensuring that all inquiries are responded to in a timely, professional and articulate fashion.
  • Provide inquirers with the most accurate and up-to-date health information, and ensure that all responses meet OCGR quality and timeliness requirements.
  • Receive and analyze inquiries received from the public and determine the information needed to respond, as well as the best sources of that information.  Interpret and analyze information on a variety of scientific, technical and health-related subjects and issues.  Organize, evaluate and analyze all information and prepare and provide thorough and understandable responses to a broad range of scientific, technical and medical inquires related to NIAID's research programs and activities.
  • Perform comprehensive searches of online, print and technical resources on health issues related to inquirer areas of interest, including utilization of PubMed, Medline, Google and other search engines and tools.  Develop appropriate responses to inquiries in a timely fashion in accordance with all NIAID and NIH guidelines and procedures.
  • Confer with appropriate NIAID staff to validate information and obtain input from the responsible program area.
  • Act as an information resource to other health communications specialists in developing comprehensive and appropriate responses to mail, telephone, fax and email inquiries from the public.
  • Review and analyze documents for logical, well-organized structure.
  • Select and adapt appropriate standard responses to recurring/non-complex inquiries; help to identify and develop custom responses to new or complex inquiries.
  • Perform quality control assessments on all out bound written responses.  Ensure documents are prepared in accordance with office policies and procedures, including reviewing, revising and editing as needed.  Review and analyze documents for logical, well-organized structure.


QUALIFICATIONS REQUIRED:

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Qualification Requirements for the GS-11:

 

Completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree or an LL.M., if related.

OR

Possess 1 year of specialized experience equivalent to at least the GS-9 level in the Federal service obtained in either the private or public sector, performing the following types of tasks:  developing and presenting a variety of public health informational and educational materials and products; responding to inquiries regarding complex and/or controversial public health issues; modifying standard communication practices and approaches to increase awareness among a variety of audiences; and assisting in developing social marketing campaigns for mass communications.

OR

Possess a combination of post baccalaureate education and experience that meets 100% of the qualification requirements for this position.

 

 

Qualification Requirements for the GS-12:

 

You must demonstrate in your resume at least 1 year of specialized experience equivalent to as least the GS-11 level in the Federal service obtained in either the private or public sector, performing the following types of tasks:  developing and presenting a variety of public health informational and educational materials and products; responding to inquiries regarding complex and/or controversial public health issues; modifying standard communication practices and approaches to increase awareness among a variety of audiences; and assisting in developing social marketing campaigns for mass communications.

 

View Assessment Questions


If you qualify on the basis of education in lieu of experience, you must submit a copy of your transcripts (or a list of your courses including titles, credit hours completed, and grades). Unofficial transcripts will be accepted in the application package; however, official transcripts will be required prior to receiving an official offer. Click here for information on Foreign Education.

Males born after December 31, 1959 must be registered with Selective Service.

HOW YOU WILL BE EVALUATED:

Evaluation Method


BENEFITS:

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The federal government offers a comprehensive benefits package including vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.  For more information, check out New Employee Benefits at NIH and OPM's Employee Benefits Information.

OTHER INFORMATION:

We are unable to pay relocation expenses.

 

A one-year probationary period may be required upon selection/placement.

 

A newly appointed or reappointed employee may receive service credit for prior work experience or active duty uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate. All creditable service must be directly related to the duties of the position being filled and decisions to allow for such credit must be finalized prior to the selectee’s entrance on duty. The use of this service credit incentive is at the discretion of the selecting official and service credit is granted only for a position deemed hard-to-fill.

 

Additional selections may be made through this vacancy announcement. The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers. The NIH maintains a tobacco free work environment and campus.



HOW TO APPLY:

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Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:

  • Your Resume (Please provide sufficient details in your resume to enable us to determine if you meet the requirement for qualifying experience (as stated in the Qualifications section) and to support your answers to the online questionnaire. Providing insufficient details in your resume may result in a lower or ineligible rating.)
  • A complete Assessment Questionnaire, View Assessment Questions.
  • Other required supporting documents (See the Required Documents section for any additional forms and/or supplemental materials required.)
  • If you would prefer to submit a Curriculum Vitae (CV) for consideration, you may submit a skeletal online resume and Fax your CV. Submission of a resume/CV alone IS NOT a complete application. You must complete the online questionnaire that will appear when you begin your application on USAJOBS. (See the Required Documents section for any additional forms and/or supplemental materials required.)

To begin the online application process, click the "Apply Online" button at the bottom of this screen to log in to your existing USAJOBS account or to create an account if you do not already have one.

  • Follow the prompts to complete the Assessment Questionnaire. Please ensure you click the "Submit My Answers" button at the end of the process.
  • To fax supporting documents you are unable to upload, you must use the fax coversheet found at http://staffing.opm.gov/pdf/usascover.pdf . Include the vacancy announcement number for the job to which you are applying, 932931. Fax your documents to 1-478-757-3144.

If you have questions or require reasonable accommodation during the application process, please contact the HR staff member listed below. If you cannot apply online, these are the steps to follow:

  1. Click the following link to view and print the assessment questionnaire View Occupational Questionnaire, View Occupational Questionnaire.
  2. Print this 1203-FX form to provide your response to the occupational questionnaire http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf.
  3. In Section 25 of the Occupational Questionnaire, you may notice that the numbering restarts with number one. When entering your responses on the 1203-FX form please continue to enter your responses on the next available number within this section. The numbers on the 1203-FX will not match the Occupational Questionnaire once it restarts with number one. This issue has been identified and will be resolved as soon as possible.
  4. Fax the completed 1203-FX form along with any supporting documents to 1-478-757-3144. Your 1203-FX will serve as a cover page for your fax transmission.

NOTE: Faxing paper applications will overwrite your prior online application responses and may result in you being found ineligible.

If you have difficulties with hearing and are seeking assistance, please call a relay operator at 1-800-735-2258 or visit Maryland Relay or AT&T Relay.

For technical difficulties, contact HR Systems Support between 8 AM and 4:30 PM ET Monday through Friday at 301-451-1436 or hrsystemssupport@mail.nih.gov.

Additional Information on How to Apply

Information on Reasonable Accommodation

We encourage you to verify that your application is complete. Log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.



REQUIRED DOCUMENTS:

The following information must be received by 11:59pm ET on the closing date of the announcement, Friday, August 30, 2013.

  1. Resume via USAJOBS.
  2. Responses to online questionnaire.
  3. If applicable, supporting documentation (including DD214 to support Veterans' Employment, CTAP/ICTAP, Schedule A, or other information requested in the announcement such as transcripts). To ensure your information is secure, please block out any Social Security numbers (SSNs). Clean copies may be requested if you are hired.
  4. If submitting a copy of your Notification of Personnel Action (SF-50), or equivalent, submit one that shows the effective date of your current position and the full performance level. You may obtain a copy of your SF-50 from your HR Office or, if you are an HHS employee, from eOPF. If you have separated from Federal Government employment, you may obtain a copy of your SF-50 via: National Personnel Records Center, Annex, 1411 Boulder Boulevard, Valmeyer, IL, 62295; FAX - 618-935-3014; Email CPR; or visit the National Archives Website.

AGENCY CONTACT INFO:

Richard Woods
Phone: (301)402-3903
Email: WOODSR@MAIL.NIH.GOV
Agency Information:
National Institutes of Health
10401 Fernwood Road 2D19
Bethesda, MD
20892
US

WHAT TO EXPECT NEXT:

Within 15 business days of the closing date, Friday, August 30, 2013, you may check your status online at USAJOBS We will update your status after each key stage in the application process has been completed.

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Job Announcement Number:

NIH-NIAID-MP-13-932931

Control Number:

349931400