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This Position Is No Longer Available

Job Title:  Director, Office of Compliance
Department:  Department Of Health And Human Services
Agency:  Food and Drug Administration
Job Announcement Number:  HHS-FDA-ES-13-937629

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$119,554.00 to $179,700.00 / Per Year
Friday, September 13, 2013 to Tuesday, October 29, 2013
Full Time - Senior Executive Service (SES)
1 vacancy in the following location:
College Park, MD View Map
All groups of qualified individuals


Become a part of the Department that touches the lives of every American!  At the Department of Health and Human Services you can give back to your community, state, and country by making a difference in the lives of Americans everywhere.  Join HHS and help to make our world healthier, safer and better for all Americans.

This position is in the Senior Executive Service (SES), a small elite group of senior government leaders who possess a diverse portfolio of experience and the strong skills required to lead across organizations.  This dedicated corps of executives is charged with providing strategic leadership and upholding a commitment to public service that transcends loyalty to a specific agency mission or individual profession.  As an SES member you will influence the direction of innovation and transformation of the federal government and lead the next generation of public servants.

The Food and Drug Administration is the regulatory, scientific, public health and consumer protection agency responsible for ensuring that all human and animal drugs, and medical devices are safe and effective, that cosmetics, foods, food additives, drugs and medicated feeds for food producing animals, and radiation emitting devices are safe, and for tobacco product regulation in order to decrease the tremendous toll of disease, disability, and death caused by tobacco use in the United States. FDA’s programs are national in scope and effect, and the agency’s activities have a direct and significant impact on multi-billion dollar industries, in addition to protecting the health and safety of American consumers. The work of the Agency is carried out by a staff of over 14,000 scientists, physicians, regulatory and other personnel stationed throughout the United States.


The Director, Office of Compliance (OC) is located in the Center for Food Safety and Applied Nutrition (CFSAN). CFSAN is responsible for protecting the public health by ensuring that the nation's food supply is safe, sanitary, wholesome, and property labeled, and that cosmetic products are safe and properly labeled. The Office of Compliance is the main coordination point within CFSAN for interactions with the Office of Regulatory Affairs (ORA) field organization for inspections, enforcement and sampling priorities covering both foreign and domestic facilities and products. 


The CFSAN/OC is responsible for establishing field workplans, including the inspection and sampling priorities covering  both foreign and domestic facilities and products. CFSAN/OC is also responsible for generating documents to provide operating instructions to the field in accomplishing inspections and sampling priorities, most usually in the form of Compliance Programs and field assignments. CFSAN/OC monitors field accomplishments to determine whether the established priorities have been achieved and to evaluate outcomes. CFSAN/OC is also responsible for review and evaluation of compliance actions related to foods and cosmetics, both domestic and imports, CFSAN/OC provides assistance to the field in developing evidence to support compliance actions. CFSAN/OC also coordinates with internal and external scientific experts to provide science, technical, and policy support for compliance actions. The Center has a leading role in establishing standards for food safety, food labeling and cosmetic safety and represents national policy on these issues to governments, industry, and organizations. The Center is frequently called upon to provide technical assistance to many countries throughout the world. This position is located in College Park, MD.


This vacancy announcement is being advertised concurrently with vacancy HHS-FDA-ES-13-948804 in the 696 series.  


In order to satisfy all of the specified requirements, you must submit narrative responses addressing the TQs and five ECQs listed in the qualifications section of this announcement.


  • U.S. Citizenship is required.
  • Background and/or Security Investigation required.
  • Must complete 1 year SES probationary period, if not previously completed.
  • Application package must be received by closing date of the announcement.


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Primary responsibility for providing executive leadership and managerial direction to a program that is diverse in scope (inadvertent and as well as intentional contamination of food, dietary supplement and cosmetic products with pathogenic microorganisms and chemical and natural toxins); the nature of remedies for violations (recalls, injunctions, seizures, prosecutions, and warning and untitled letters); and the nature of individuals and communities served (American consumers and food producers, growers, transporters, and manufacturers). 

Primary responsibility for providing executive leadership and managerial direction to professional, technical, and support personnel engaged in a variety of substantive activities related to food safety and food defense compliance enforcement activities. These activities include the planning, development, administration, execution and coordination of food safety and food defense field compliance programs; and food, cosmetic and dietary supplement related recalls and regulatory actions, including injunctions, seizures, prosecutions, and warning letters.   

Collaborates with other senior Foods Program or Agency officials in the formulation, development, and execution of short and long range goals to increase compliance with food safety regulations and to reduce the incidence of foodborne illness and disease threats in the U.S. 

Participates in and contributes to top level Center, Agency, or Department discussions, meetings and conferences on broad regulatory matters and issues. These activities may involve precedent-setting matters and may be issues with high visibility and of particular concern to the Center Director and Deputy Commissioner for Foods, as well as the public. 

Serves as a principal Foods Program point of contact for information concerning intra-and interagency coordination of compliance and enforcement actions pertaining to foods, cosmetics, and dietary supplements. Develops, prepares and presents authoritative memoranda, briefings, position papers and other materials concerning substantive questions, issues, findings, conclusions and proposed solutions and suggested courses of action based on the evaluation of all scientific, legal and regulatory information available. 

Advises the Center Director, Deputy Commissioner for Foods and other FDA officials on legal, administrative, and regulatory approaches and administrative policies concerning implementation of the FDA Food Safety Modernization Act provisions pertaining to risk-based inspections, use of new enforcement tools, and mandatory recall authority. Oversees activities relating to development of methodologies to identify high risk food establishments for inspection purposes. 

Represents CFSAN and the Center Director and initiates, establishes and maintains cooperative and collaborative relationships and participates in meetings and conferences with top level Center, Agency, or Departmental officials, industry representatives, program directors, senior scientific and subject matter experts, representatives from counterpart executive governmental departments and independent agencies, State and local health and regulatory officials, and others to: Secure and provide information concerning ongoing or proposed activities that may affect the conduct, coordination, execution and administration of Center policies and programs; discuss questions, problems and issues involving programmatic considerations and/or integration of Center resources or programs; present authoritative recommendations and conclusions reflecting the Center Director's view and/or the Center's position in related program matters; and to develop courses of action and alternatives to avoid, eliminate or mutually resolve actual or potential problems and issues. Provides policy and technical advice and assistance to industry and to other federal, state and local public health officials on issues related to the safety of foods. 



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Specialized Experience Requirement  

To be qualified for this position, you must provide evidence of experience in a managerial capacity with responsibility for providing supervisory direction to a large and diverse organization responsible for promoting economy, efficiency, and effectiveness in the administration of programs and operations on a national level and preventing and detecting fraud and abuse in such programs and operations. This experience must be evidenced by sophisticated analytical skills, superior written and oral communication skills, good judgment, and experience in interacting with government and non-government officials. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector, or nongovernmental organizations.


Senior Executive Service Requirements 

Current or former career SES employees are not required to address the Executive Core Qualifications (ECQs), but must address the Technical Qualifications (TQs).  Unless you are currently serving under a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed a SES Candidate Development Program approved by OPM, you must submit a narrative statement via the assessment questionnaire covering each of the ECQs and TQs in order to receive consideration for the position.
Public Health Service Commissioned Corps Officers interested in applying for this position to serve in the SES must resign their commission if selected.  If you are applying under this option, you must address both the TQs and ECQs in this announcement via the assessment questionnaire.  Public Health Service Commissioned Corps Officers interested in performing the duties of the position within the Commissioned Corps must address the TQs but are not required to address the ECQs. 

Additional information on the proper preparation of ECQs is available by going to the Office of Personnel Management's web site at  Applicants are encouraged to follow the Challenge, Context, Action, and Result model outlined in the guide. 

When responding to the TQs and ECQs, you must clearly show that you possess the experience, knowledge, skills and ability to perform the duties of this position by submitting narrative responses in which you detail your experience in each of the TQs and ECQs. 

Your examples should be clear and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives and level of contacts.  In addition, your responses should highlight your experience, training, and achievements in conjunction with the resume that you provide.  You should limit your narrative to two pages per each ECQ and TQ. 

In order to satisfy all of the specified requirements, you must submit narrative responses addressing the TQs outlined below. 

Technical Qualifications 

In addition to specialized experience, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position: 

1. Experience which demonstrates strong leadership abilities in a scientific, regulatory or public health environment; demonstrated ability to develop program goals and strategic/tactical priorities; demonstrated ability to develop, direct and/or guide long-term and short-term projects and  to conduct periodic program assessments.

2. Demonstrated ability to work effectively across organizational lines in team leadership and matrix management contexts and to build strong working relationships among people and organizations with diverse interests and/or opinions.

3. Knowledge and understanding of the provisions, limitations, and practical application of FDA laws and regulations related to human foods and cosmetics.

Desirable Qualifications

1. Training and experience in developing, implementing, and coordinating regulatory programs and activities for a geographically dispersed organization.

2. Recognized competency in a public health, regulatory, or scientific field.

3. Receipt of honors, awards, and other recognition for performance or contributions based on managerial experience.

Executive Core Qualifications

In order to satisfy all of the specified requirements, you must submit narrative responses addressing the ECQs outlined below.

Fundamental Competencies:  The following competencies are the foundation for success in each of the ECQs.  Interpersonal Skills; Oral Communication; Integrity/Honesty; Written Communication; Continual Learning; and Public Service Motivation.  These Fundamental Competencies are cross-cutting and should be addressed over the course of your ECQ narratives. 

1.  Leading Change:  This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals.  Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies:  creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)

2.  Leading People:  This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals.  Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies:  conflict management, leveraging diversity, developing others, team building)

3.  Results Driven:  This core qualification involves the ability to meet organizational goals and customer expectations.  Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.  (Competencies:  accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)

4.  Business Acumen:  This core qualification involves the ability to manage human, financial, and information resources strategically.  (Competencies:  financial management, human capital management, technology management)

5.  Building Coalitions:  This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.  (Competencies:  partnering, political savvy, influencing/negotiating)

Other Requirements

The Ethics in Government Act, PL 95-521 requires the applicant selected for this position to submit a financial disclosure statement, SF-278, prior to assuming the SES position, annually, and upon termination of employment.  Status applicants must submit a copy of their most recent SF-50, Notification of Personnel Action, which verifies status.

All applicants will be considered without regard to race, color, religion, national origin, marital status, political affiliation, age, sex, sexual orientation, disabling condition, membership in an employee organization, or any other non-merit factors.

All initial appointments to an SES position are contingent on approval from OPM's Qualifications Review Board unless the selectee has successfully participated in an OPM approved SES Candidate Development Program.

In accordance with Federal and Agency Travel regulations, the payment of travel and relocation expenses may be reimbursed for travel, transportation and relocation expenses associated with reporting for duty to this position.

As a condition of employment, all male applicants born after December 31, 1959, must have registered for the selective service.  If selected for this position, the applicant must sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.

Only experience obtained by the closing date of this announcement will be considered.



How You Will Be Evaluated:

Your resume and narrative responses to the technical qualifications and the five Executive Core Qualifications are an integral part of the process for determining your basic and specialized qualifications for the position.  Responses that are not supported by your resume will eliminate you from consideration.  Your application will be evaluated in the following manner:

1.  Application packages will be reviewed for completeness (incomplete or late packages will not receive further consideration).

2.  Basic qualifications review.  Your resume and questionnaire will be reviewed to ensure that you meet the Specialized Experience Requirement.  (If you do not meet this requirement, you will not receive further consideration).

3.  Review of your supplemental qualifications document to determine your rating.


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The Federal Government offers a comprehensive benefits package.  Explore the major benefits offered to most Federal employees at


Other Information

Veteran's Preference does not apply to the SES.


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Tuesday, October 29, 2013 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click the Submit My Answers button to submit your application package.
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. 
  • To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


All applicants are required to submit the following supporting document type(s):

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
   ·Other (QRB Certification )

1.    Resume - Ensure that your resume contains your full name, address, phone number, and social security number.  When uploading your resume, choose the supporting document type called "Resume;"

2.    Completion of online Questionnaire with responses to narrative statements within the questionnaire to include MTQs and ECQs;

3.       SF-50, showing your current or former civil service status, if applicable; and

4.    Proof of OPM Qualifications Review Board certification (OPM-approved SES Candidate Development Program graduates), if applicable.

Faxing Applications or Supporting Documents:

You are encouraged to apply online.  Applying online will allow you to review and track the status of your application.

NOTE:  If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

1. To fax your documents, you must use the following cover page and provide the required information.  The Vacancy ID is 937629.

2. Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials.  The complete application package must be submitted by 11:59 PM (EST) on Tuesday, October 29, 2013  to receive consideration.  Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.

2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items

3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.

4. This agency provides reasonable accommodation to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please contact the ERIC HelpDesk at (301) 827-3742; TTY/TDD: (800) 877-8339; or by email  The decision on granting reasonable accommodation will be made on a case-by-case basis.


NOTE: If you do not submit the documents above by the closing date of the announcement, the system will consider your application incomplete, and you will receive no further consideration.  Any documents submitted that are not listed above will not be considered or forwarded to the rating panel or selecting official.

For Résumé and Application Tips visit:


Kisha Hightower
Phone: (240)402-4350
TDD: 800-877-8339
Agency Information:
HHS FDA Center Executive Resources
10903 New Hampshire Avenue
Silver Spring, MD


What To Expect Next:


We expect to make a selection within 90 days of the closing date of this announcement.  You will be notified of the outcome by e-mail using the e-mail address on file in the Application Manager system, or by postal mail if no email address was provided by you during the application process.

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