In order to qualify for this Supervisory IT Specialist position you must have at least one full year of specialized experience comparable in scope and responsibility to the GS-14 level in the Federal service (obtained in either the public or private sectors). This experience must include activities such as: 1) monitoring security networks and operating systems in order to identify, analyze and respond to anomalous and malicious cyber activities; 2) collecting and analyzing data feeds to identify common threats across critical networks; 3) coordinating the deployment and allocation of IT personnel and services to support technical cyber security alerts, common operating picture, incident response, and cyber situational awareness; and 4) applying and disseminating actionable computer network defense information to provide response support against cyber-attacks. Note: The contents of your resume must fully support this experience in order to be found qualified.
BASIC IT COMPETENCIES
In addition to the specialized experience described above, in order to be found qualified for a Federal Information Technology position you must have IT-related experience in each of the following four competencies listed below which must be supported by the information contained in your resume.
1. ATTENTION TO DETAIL: Reviews moderately complex data from multiple sources and determine relevant information to a given situation. Drafts, edits, and disseminates written reports and status updates that are factual, timely and relatively error free.
2. CUSTOMER SERVICE: Maintains relationships with customers with diverse needs. Provides moderately technical or complex information about products and services. Assesses customers' needs and identifies products and/or services to meet their needs. Resolves fairly complex or non-routine problems, questions, or complaints; directs the most complex problems, questions, or complaints to the appropriate person.
3. ORAL COMMUNICATION: Communicates, explains or defends complex information technology ideas and information clearly and adapts to the audiences level of knowledge. Thoughts are well organized. Listens to others, and recognizes potential miscommunications.
4. PROBLEM SOLVING: Uses logic to identify alternatives to solve complex or sensitive technological problems; anticipates problems and identifies and evaluates potential sources of information and generates alternatives to solve problems where precedents do not exist.
New employees must serve a one year probationary period.
This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declaration of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).
NOTE: As this is a supervisory position, applicants must have demonstrated in their work experience that they possess, or have the potential to develop, the qualities of successful supervision. An interview may be included in the evaluation process to assess these abilities.
Applicants should possess proficiency or the potential to develop proficiency in the following ten competencies: 1) accountability; 2) customer service; 3) decisiveness; 4) flexibility; 5) integrity/honesty; 6) interpersonal skills; 7) oral communication; 8) problem solving; 9) resilience; and 10) written communication.
Employees who are initially appointed to supervisory positions must serve a supervisory probationary period of one year.
HOW YOU WILL BE EVALUATED:
Under the provisions of the Direct-Hire Authority, veterans' preference does not apply. Applicants who meet the minimum qualification requirements described above and who are otherwise eligible to apply for the position, may be referred for selection consideration.
Applicants who are displaced Federal employees within the local commuting area who are requesting priority consideration under the Interagency Career Transition Assistance Program (ICTAP) will also be evaluated against the following criteria: Your resume and other applicant information must reflect your length of experience and/or training in the following areas:
1. Ability to supervise
2. Knowledge of cybersecurity related to security operations and intrusion analysis
3. Ability to conduct vulnerability and compliance scans and provide mitigation actions
4. Knowledge of IT security project management
5. Oral communication
Applicants will be evaluated on their total background including experience (paid and unpaid), education, awards, and training and self-development as it relates to the position based upon the information provided in the resume/application and any other supporting documents. If you are a current or former Federal employee, your resume must indicate the GS or pay band level for each position that you held. If your resume includes non-government service, including contractors, please include the salaries for each position held. All work experience should specify the length of time spent in the position. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated.
Please note: If a determination is made that you have rated yourself higher than is apparent in your description of experience and/or education OR that your application is incomplete, you will be rated ineligible or your score may be lowered.
Evaluation of Experience: Please include ALL applicable work experience that relates to the position for which you are applying. You must include months and years to receive credit for your work experience. You may use additional sheets to describe your work experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that indicates hours per week "varies." List exact hours per week on each job experience.