This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Transportation Security Officer (TSO)

Department:Department Of Homeland Security

Agency:Transportation Security Administration

Job Announcement Number:TXK-F09-P001

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$29,131.00 to $43,697.00 / Per Year

OPEN PERIOD:

Friday, July 26, 2013 to Friday, August 09, 2013

SERIES & GRADE:

SV-1802-D

POSITION INFORMATION:

Part-Time - Permanent

PROMOTION POTENTIAL:

E

DUTY LOCATIONS:

MANY vacancies - Texarkana, ARView Map

WHO MAY APPLY:

Open to All U.S. Citizens and U.S. Nationals

For further information concerning U.S. citizenship, please Click Here.

For definitions of terms found in this announcement, please Click Here.

This position is located at Texarkana Regional Airport in Texarkana, Arkansas.

JOB SUMMARY:

**TSA may apply a gender-specific (male or female) hiring preference to fill TSO positions in order to meet security mission and same gender pat-down job-related requirements.  At airport locations where it is necessary to apply the hiring preference, candidates of the needed gender will be provided preference in the scheduling of the computer based aptitude test, airport assessments, processing and selection.**

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling.  DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters.  The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations.  Make an impact; join DHS.

Securing Travel, Protecting People-At the Transportation Security Administration (TSA), you will serve in a high-stakes environment to safeguard the American way of life.  In cities, towns, and country-sides across the nation, you will be on the front line of the Department of Homeland Security's TSA team as they secure airports, seaports, railroads, highways, and public transit systems, thus protecting our transportation infrastructure and ensuring freedom of movement for people and commerce.  For additional information about our agency, please Click Here.

Realistic Job Preview:  The Realistic Job Preview gives you an honest, objective and vivid portrait of what it means to work as a Transportation Security Officer (TSO).  Many TSO applicants are not aware of the real requirements of the job. The Realistic Job Preview provides employee testimonies about both the good and the challenging aspects of being a TSO.

To view the Transportation Security Officer (TSO) Realistic Job Preview video, please Click Here.

Salary Information:  The salary range listed includes locality pay of 14.16% and reflects the salary range for a full-time position.  However, salaries for part-time positions will be pro-rated based upon the actual number of hours worked.  Starting a career with TSA as a TSO may lead to promotion possibilities within DHS.

Please Note:  This Job Opportunity Announcement is being used to fill positions at this airport location only.  If you are interested in a different airport location, you will need to apply to a job opportunity announcement for that specific location when advertised.

KEY REQUIREMENTS

  • Pass a background investigation including a credit and criminal check
  • Pass a Drug Screening and Medical Evaluation
  • No default on $7,500 or more in delinquent debt (but for some bankruptcies)
  • No delinquent Federal or State taxes or past due child support payments
  • Selective Service registration required

DUTIES:

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This position is located at Texarkana Regional Airport in Texarkana, Arkansas.

Transportation Security Officers (TSOs) provide security and protection of air travelers, airports and aircraft in a courteous and professional manner.  This includes:

  • Operating screening equipment to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft;
  • Performing searches, to include hand-wand and pat-down searches;
  • Controlling terminal entry and exit points;
  • Interacting with the public, giving directions and responding to inquiries;
  • Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.


QUALIFICATIONS REQUIRED:

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Applicants must meet these qualifications in order to be further evaluated in the TSO hiring process:

  • Be a U.S. Citizen or U.S. National at time of application submission;
  • Be at least 18 years of age at time of application submission;
  • Be proficient in the English language (i.e., able to read, write, speak, and listen);
  • Have a high school diploma or General Educational Development (GED) credential OR at least one year of full-time work experience in the security industry, aviation screening, or as an X-ray technician.


The qualification requirements listed above must be met at the time of application submission.

HOW YOU WILL BE EVALUATED:

If you meet the minimum qualifications, you may be invited to take a Computer Based Test (CBT) to confirm English language proficiency and evaluate x-ray interpretation aptitude.  Upon passing the CBT, you will be eligible to be scheduled for additional assessments, which include:  (1) a color vision test; (2) a structured interview to determine, among other qualities, your decision making skill and your ability to work with teams and the general public;  (3) a drug screening; and (4) a job related medical evaluation that includes a vision exam, hearing exam, and adequate joint mobility exam (in part to determine the physical potential to repeatedly lift and/or carry up to 70 pounds, to stand between one to four hours without a break, and to walk up to two miles during a shift).  Upon passing these assessments, you will be subject to a pre-hire background investigation.  Based upon passing the pre-hire background investigation and a qualitative evaluation of the criteria above, you will be placed in one of the following categories:

Best Qualified:  Applicants demonstrating a superior level of all evaluation criteria.
Highly Qualified:  Applicants demonstrating a more than satisfactory level of the evaluation criteria.
Qualified:  Applicants demonstrating minimal or basic satisfactory qualifications, with general knowledge, skills, and abilities.

For more information on TSO eligibility standards and background requirements, please Click Here.

For more information on TSO medical requirements, please Click Here.
To preview questions please click here.


BENEFITS:

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DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include: tuition reimbursement; transportation subsidies; uniform allowance; and health and wellness programs.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information on employee benefits, please Click Here.

TSA also provides part-time TSOs the opportunity to take advantage of receiving Federal Employee Health Benefits (FEHB) while only paying the same low cost as full-time employees.  

TSA is an excepted service agency.  Employment with TSA does not confer the "Competitive Status" that generally results from selection and service in Competitive Service agencies.  However, permanent employees who have at least one year of continuous service with TSA will be eligible to apply for positions in other Federal agencies under the OPM-DHS Interchange Agreement.  

No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.

OTHER INFORMATION:

Veterans' Preference:   TSA will provide employment preference to eligible veterans by applying veterans' preference as defined in the Aviation and Transportation Security Act (PL 107-71) and to those eligible under the provisions of Title 5, United States Code (USC), Section 2108.  For more information, please Click Here.

Selective Service Registration Requirement:   TSA policy requires verification of Selective Service registration for male applicants born after 12/31/59.  To find out if you initially meet the Selective Service registration requirement for TSA employment, please Click Here.

Reasonable Accommodation:  Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the TSA HRAccess Help Desk at 1-877-872-7990 or TTY 1-877-872-7992.

Bargaining Unit Status:  This position is in the bargaining unit for which the American Federation of Government Employees (AFGE) is the exclusive representative.

Reemployed Annuitants:  Since the TSO position is permanent, it does not meet the eligibility requirement for a salary offset waiver under the National Defense Authorization Act (NDAA) for Fiscal Year 2010.  Therefore, former Federal or Postal Service employees who are receiving a civilian retirement annuity may have their salary reduced by the amount of their pension, which could result in a biweekly net pay as low as zero dollars ($0.00) or a debt owed to the Federal Government.

Initial Training Requirement:   Initial training may require two weeks of full time attendance and may potentially require travel to a training location that will require overnight stays away from the new employee's address of record.  Employees will be paid for any compensable hours and reimbursed for any authorized travel expenses associated with the initial training requirement.

TSO Dress and Appearance Responsibilities:   TSOs are required to adhere to the Personal Appearance Standard that requires a neat, clean and professional appearance while on duty or while wearing a uniform.  This includes adherence to policies on accessories and grooming.  For example, with the exception of 1/4 inch stud-type earrings, body and/or tongue piercing may not be visible to the public.  In addition, tattoos must be covered at all times and not visible to the public (visible tattoos are defined as those present on the body anywhere outside of the standard long-sleeved TSO uniform). Each airport's Federal Security Director has the discretion whether to permit exceptions and allow visible tattoos to be covered by an acceptable band or skin-colored make-up that does not detract from the TSO uniform.

Work Schedules for Part-time Positions:   Specific work shifts and schedules will be determined by the airport.
  • Part-time shifts generally range from 16-32 hours per week;
  • Part-time work consists of shift-work on any day from Sunday through Saturday, which may include irregular hours, nights, holidays, overtime, extended shifts and weekend shifts, changing shifts, and split shifts;
  • A "split-shift" consists of any two work shifts, each lasting at least two (2) hours in one 24-hour period, with at least two (2) hours between work shifts.

Maintaining Employment:   All TSOs must maintain the standard level of certification and fitness for duty, to include:
  • Completing classroom training, on-the-job training, and all initial certification testing;
  • Recurrent and specialized training and recertification tests on a periodic basis; and
  • Passing background investigations, including a criminal check and credit check, and all randomly administered drug screening tests.


HOW TO APPLY:

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Applications will be accepted on-line until 11:59 p.m. Eastern Standard/Daylight Time on the closing date of the job opportunity announcement.  However, if a sufficient number of applications are received, the announcement may be closed before the published application deadline.  Therefore, applicants are strongly encouraged to promptly apply on-line and in advance of the announcement closing date.

Application Steps: To submit your application on-line:
  • Step #1:  Click the "Apply On-line" button;
  • Step #2:  Enter information into the resume fields and follow the process outlined in USAJOBS for creating and submitting your USAJOBS resume;
  • Step #3:  Submit any required supporting documentation.  Please ensure you have included the Required Documents listed below, if applicable.

If you do not have access to a computer and you are unable to apply on-line, please contact the TSA-HRAccess Help Desk, at 1-877-872-7990 or TTY 1-877-872-7992.  An "Employment Packet" will be sent to you via mail which must be completed and returned no later than the closing date (Eastern Standard/Daylight Time) of the job opportunity announcement.   If you do have access to email but still cannot apply on-line, you may contact the TSA-HRAccess Help Desk by email at: Helpdesk@tsa-hraccess.com, to request that the "Employment Packet" be sent to you.

REQUIRED DOCUMENTS:

  • A copy of your Form DD-214, Certificate of Release or Discharge from Active Duty (Member 4 copy), or other proof of entitlement for Veterans' Preference;
  • If you are claiming 10-Point Veterans'  Preference based upon a compensable disability, a widow or spouse entitlement, or as a Purple Heart recipient, Form SF-15, Application for 10-Point Veterans' Preference, is required.  To access this form, please Click Here.  Also required is any documentation that supports your claim (e.g., Department of Veterans Affairs letter dated 1991 or later).  Please refer to the SF-15 form to determine what documentation is required.
  • A copy of your most recent Notification of Personnel Action (SF-50) if you are a current or former Federal employee.  Current or former U.S. Postal Service employees should submit a copy of their Notification of Personnel Action (PS-50).

AGENCY CONTACT INFO:

TSA HRAccess Help Desk
Phone: 1-877-TSA-7990
Fax: 877-872-7993
TDD: 877-872-7992
Email: Helpdesk@TSA-HRAccess.com
Agency Information:
DHS/Transportation Security Administration
Shared Service Center
2650 Park Tower Drive
Vienna, VA
22180
US
Fax: 877-872-7993

WHAT TO EXPECT NEXT:

After applying, you will be notified of your status by e-mail. You will also receive instruction on how to monitor your application status on-line via the TSA Candidate Dashboard.  Because some systems may re-direct TSA emails away from your Inbox, please be sure to also check your junk and spam email folders on a regular basis for emails that may contain important information regarding your application status and specific instructions about the hiring process.  

In order to help prevent these important messages from being automatically removed from your inbox, you may also want to consider adding the following two e-mail addresses to your contact list:  1) correspondence@tsa-hraccess.com, and 2) HelpDesk@TSA-HRAccess.com.  

To render a final decision regarding your qualification for selection, several assessments are required, each of which may vary in length of time to schedule and successfully complete, and several of which may be dependent on you for submitting information as requested.

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Job Announcement Number:

TXK-F09-P001

Control Number:

348383100