This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory Medical Support Assistant

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:HYB-583-13-932227-RDO

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$43,155.00 to $56,098.00 / Per Year

OPEN PERIOD:

Friday, July 26, 2013 to Monday, August 05, 2013

SERIES & GRADE:

GS-0679-08

POSITION INFORMATION:

Full Time - Excepted Service Permanent

DUTY LOCATIONS:

1 vacancy in the following location:
Indianapolis, IN United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Vacancy Identification Number (VIN) 932227

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.  

WHO WE ARE

We are people who take great pride and deep satisfaction in providing America's veterans with the best clinical care, the most innovative technology, and the most comprehensive array of benefits America has to offer.

 

In Indianapolis, it's so easy to do so much offering big-city amenities in a convenient, easy-to-navigate package wrapped in a friendly, inviting atmosphere.
 
The nation's 13th largest city has gone through a dramatic revitalization and a stunning renaissance that makes it a different place than it was just a decade ago. Indy is the perfect balance of cosmopolitan style and small-town charm that makes it a successful destination for leisure travel, conventions and group tours, catering to more than 21 million visitors a year.

Note:  The full performance level of this vacancy is GS-8.  The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the grade and step at which the candidate will be placed.  The salary is based on the grade and step approved for the selected candidate.

VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Relocation Expenses: Relocation expenses are not authorized for this position.

KEY REQUIREMENTS

  • Must pass pre-employment examination
  • Must be proficient in written and spoken English
  • Designated and-or Random Drug Testing required
  • Background and-or Security Investigation required

DUTIES:

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Duties:

The Supervisory MSA at this level plans and directs programs at a medical center and/or satellite outpatient clinic or off site location and is delegated full supervisory responsibility.  Assignments at this level include, but may not be be limited to: assigning and evaluating the work of subordinate staff; resolving complex problems to ensure that patient services are met; evaluating new products, equipment, and systems in order to make recommendations for improved operations; identifying educational and training needs; making final decisions on selections; evaluating performance; and taking disciplinary action when necessary.  The Supervisory MSA is delegated full administrative responsibility for planning and directing the MSA's activities.  The Supervisory MSA is responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management.

 

The incumbent in this assignment supports the various administrative and scheduling needs in Medicine Service.


QUALIFICATIONS REQUIRED:

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BASIC REQUIREMENTS:   

 

 - U.S. citizenship.  Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

 

 - To Qualify at the GS-8 level, the incumbent MUST possess at least one year of specialized experience equivalent to the next lower grade level (GS-7) with responsibilities close to the work of this position that has given the incumbent the particular knowledge, skills, and abilities required to successfully perform the duties of this position.

Specialized Experience:  Examples of preferred experience include the assignment of work, performance evaluations, selection of staff, and recommendations for awards and advancements; organizing work, setting priorities, and delegating tasks and responsibilities in order to meet deadlines; communicating skillfully with individuals in order to obtain the desired effect, while ensuring compliance with established policies and regulations; managing staff requirements, managing priorities, and coordinating work in order to complete duties in an accurate and timely manner; providing briefings, orientations, staff development, and training; advising and providing counsel to employees regarding policies, procedures, and directives; evaluating new products, equipment, and systems in order to make recommendations for improved operations; identifying educational and training needs; making final decisions on selections; evaluating performance; and taking disciplinary action when necessary.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

 

GRADE DETERMINATIONS:

Demonstrated Knowledge, Skills, and Abilities.   Candidates must demonstrate the KSAs below:

     1.  Ability to provide the full range of administrative and supervisory duties which includes assignment of work,performance evaluations, selection of staff, and recommendation of awards and/or advancements.

 

     2.  Ability to collaborate, communicate, and demonstrate customer service and interpersonal skills with all health care professionals to ensure quality/continuity of care and ensure compliance with established policies and regulations.

 

     3.  Ability to provide briefings, orientations, staff development, and training.

 

     4.  Ability to manage fiscal matters, forecast resource and equipment needs,and identify budget needs.  

 

References: VA Handbook 5005/53; Part II; Appendix G45


PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html All education claimed by applicants will be verified by the appointing agency accordingly.  If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Physical Requirements: Work is usually performed in an office type setting, close to or on an inpatient area. A moderate amount of walking, sitting, bending, standing, carrying items such as reams of papers, charts, files, toners, labels, ink rolls, pamphlets, forms, and other miscellaneous items is required. Stocking office supplies for Ward Administration would also include lifting boxes and stacking boxes of ordered items.Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form.  For more information, please review the information for disabled Veterans in the application checklist or visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

HOW YOU WILL BE EVALUATED:

Your application, résumé and/or supporting documentation will be verified.  Please follow all instructions carefully.  Errors or omissions may affect consideration for employment.


BENEFITS:

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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at http://www.va.gov/JOBS/Job_Benefits/benefits.asp.

Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.   VA may offer newly-appointed Federal employees credit for their active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.



OTHER INFORMATION:

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

 

If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. Please visit http://www.sss.gov/ for further information.



HOW TO APPLY:

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HOW TO APPLY: All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Monday, August 05, 2013Monday, August 05, 2013 to receive consideration.
  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.  

To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.



REQUIRED DOCUMENTS:

All applicants are required to submit the following supporting document type(s):

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
   ·DD-214
   ·OF-306
   ·Other Veterans Document
   ·Resume
   ·SF-15
   ·SF-50
   ·Transcript



Faxing Applications or Supporting Documents:

You are encouraged to apply online.  Applying online will allow you to review and track the status of your application.

NOTE:  If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):
  1. To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information.  The Vacancy ID is 932227.
  2. Fax your documents to 1-478-757-3144.
If you cannot complete the Application Package online, you may fax all of your materials.  The complete application package must be submitted by 11:59 PM (EST) on Monday, August 05, 2013Monday, August 05, 2013 to receive consideration.  Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:
  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items http://www.opm.gov/forms/pdfimage/opm1203fx.pdf.  
  3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.

AGENCY CONTACT INFO:

Robert Oberting
Phone: (317)988-4311
Email: ROBERT.OBERTING@VA.GOV
Agency Information:
VHA Indianapolis VAMC
Department of Veterans Affairs
Richard L Roudebush VAMC HRMS
PLEASE DO NOT MAIL APPLICATIONS
Indianapolis, IN
46202

WHAT TO EXPECT NEXT:

After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

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Job Announcement Number:

HYB-583-13-932227-RDO

Control Number:

348247600