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This Position Is No Longer Available

Job Title:  Visual Information Specialist, GS-1084-12
Department:  Department Of Homeland Security
Agency:  U.S. Coast Guard
Job Announcement Number:  13-1724-NE-AW-D

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$74,872.00 to $97,333.00 / Per Year
Thursday, July 25, 2013 to Thursday, August 08, 2013
This is a full-time position. - This is a permanent appointment.
1 vacancy - Baltimore, MD, US  View Map
This vacancy is open to all U.S. Citizens and is being advertised under delegated examining procedures.  

For definitions of terms found in this announcement click here


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling.  DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters.  The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Apply for this exciting position to support the CG missions of safeguarding our Nation's maritime interests in the heartland, in the ports, at sea, and around the globe.

For over two centuries the The U.S. Coast Guard has protected the maritime economy and the environment, we defend our maritime borders, and we save those in peril. This history has forged our character and purpose as America's Maritime Guardian - Always Ready for all hazards and all threats.  

The vacancy is being concurrently advertised under merit promotion procedures for status applicants under announcement 13-1724-NE-AW-M.  APPLICANTS WISHING TO BE CONSIDERED UNDER BOTH DELEGATED EXAMINING AND MERIT PROMOTION PROCEDURES MUST APPLY TO BOTH VACANCY ANNOUNCEMENTS.  


This position is located in the Surface Forces Logistics Center, Engineering Services Division, Technical Information Management Branch, Drawings and Graphics Support Section.


  • U.S. Citizenship is required.
  • This position requires a National Agency Check with Inquiries (NACI).


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This position is located in the Drawings and Graphics Support Section (DGSS) of the Technical Information Management Branch (TIMB) of the Engineering Services Division (ESD), Surface Forces Logistics Center (SFLC), Baltimore, MD. The incumbent is responsible to plan, create, design, develop, produce, maintain, revise, coordinate and manage various surface and electronics technical information including visual illustrations, graphics, models, and 2D/3D media supporting the Coast Guard Surface Community using a modern suite of computer software. The incumbent will manage the production of illustrations and engineering models in a common source database as well as provide configuration control of these technical documents in accordance with industry standards and USCG guidelines.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team.  Typical work assignments include:

- Serves as the SFLC resident expert in computer graphic formats, 3D models, static displays, electronic presentations, scanning, and file format capabilities. Plans, develops, updates, publishes, and renders computer generated graphics used within Engineering Drawings, Maintenance Procedure Cards (MPC), Time Compliance Technical Orders (TCTO), Illustrated Parts Breakdowns (IPB), Technical Manuals, Equipment Integrated Logistics Support Plans (EILSP), Equipment Support Sheets (ESS), Procurement Drawings, 3D Models and Interactive Electronic Technical Manuals (IETM) to and improve usability of the technical material.

- Possesses a high level of Windows based computer literacy to integrate computers into daily work and prepare all graphics art in digital format. Proficient with advanced design computer programs to create illustrations accurately and quickly. Examples of essential Information Technology (IT) tool classifications include Drawing, Graphic, Hot-spotting, 3D Modeling, Editing, and XML.

- Serves as the expert in computer graphic formats, computer display, and electronic presentations. Requires extensive knowledge of software/hardware and various graphic file formats, including capabilities and limitations. Able to convert existing files or create new electronic files to meet customer's requirements. Prepares layouts in the form of sketches for a variety of visual projects for informational and operational purposes. Researches reference sources and consults with surface force subject matter experts to ensure that the illustrations are an accurate presentation of the objects used to communicate the themes.  Makes occasional trips to field units or acquisition facilities to photograph or view components or systems which require depiction clarification. Keeps abreast of current/new file formats, programs, their uses, interfaces, and compatibility issues.

- Employs artistic and design kills in the execution and formatting of visual material such as graphic illustrations, illustrated parts breakdowns, MPCs, presentations, 2D drawings, and 3D models. Portrays in technical and pictorial terms illustrations of prime surface community equipment, engine and major component assemblies, controls, instruments, electrical/electronic systems and circuits, and shore-side support equipment for the purpose of designing, manufacturing, and to understand the working details and basic disassembly and reassembly of shipboard components. Must comply with rigid time schedules for completion of assigned tasks. 

- Lays out and draws illustrations for reproduction in reference works, brochures, and technical manuals dealing with assembly, installation, operation, maintenance, and repair of machines, tools, and equipment. Prepares drawings from blueprints, designs, mockups, and photos by methods and techniques suited to specified reproduction process or final use, such as blueprint, photo-offset, and projection transparencies, using drafting and optical equipment. Lays out and draws schematic, perspective, orthographic, or oblique-angle views to depict function, relationship, and assembly-sequence of parts and assemblies, such as gears, engines, and instruments. Shades or colors drawing to emphasize details or to eliminate undesired background.  Inserts instructions and comments in position on drawing. May draw cartoons and caricatures to illustrate operation, maintenance, and safety manuals and posters.

- Assists in the development and documentation of technical data requirements and processes. Responsible for enrolling technical data content for Surface and C4IT assets into the Naval Engineering Technical Information Management System (NE-TIMS).  Assists SMEs in analyzing quality of new technology deliverables such as 3D models, interactive content, Audio Video Interleaved (AVI) files, Extensible Markup Language (XML) documents and others.

- Supports the development of USCG and SFLC Directives to include: Commandant Instructions, Technical Standards, Process Guides and Desk Guides and/or other technical documents as required for establishing and enforcing practices and procedures in regards to graphics.  Maintains a current and extensive knowledge of visual illustration best practices in order to answer questions and make decisions on any problems that arise. Responsible for preparation of senior-level reports and briefs supplying recommendations to determine the means necessary to acquire, create,  maintain and publish graphics source material and other technical or process documents for promulgation.

- Responsible to develop contract specifications or requirements in collaboration with the Coast Guard acquisition community to procure integrated technical data packages. Collaborates daily with customers to determine specific needs or requirements and to counsel or provide recommendations within the IPB expertise area including project oversight and task execution. Responsible for assuring the technical requirements and quality objectives within applicable USCG acquisition contracts are met.




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At the GS-12 level, applicants must have one (1) year of specialized experience equivalent to the GS-11 level in the federal service.

Examples of specialized experience would include work that required: An extensive range of subject matter expertise, artistic skills, and design ability in the execution and formatting of graphic illustrations.  Knowledge of a variety of visual arts methods (traditional and electronic), techniques, and material and the subject matter to conceptualize and create compelling graphic illustrations to be depicted in visual designs.  Knowledge of computer graphics to enable development of alternative methods for delivery of training and information.  Demonstrated proficiency in the use of a variety of art media for the reproduction processes to ensure production efficiency and cost-effective management of programs.

Uses knowledge of industry or government specifications, technologies or processes to develop and implement improvements to existing technical information policies, programs, approaches or analysis methods. Ability to develop process guides, instructions, standards, and/or other technical documents as required for establishing and enforcing practices and procedures in regards to Graphics. 

Possess a working level knowledge of Department of Homeland Security (DHS)/CG/Department of Defense (DoD) Standardized Scientific and Technical Information Distribution Statements, Export-Control Warnings, and Destruction Notices to ensure conformity with the application of proper security classifications, distribution statements, and destruction notices before any information can be disseminated for all graphical technical documents including manufacturer drawings, illustrations, or any other renderings, photographs or visual aids used in official documentation. Possesses a working level knowledge of Information and Life Cycle Management practices to manage obsolete data.

Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of this position.

This position does not have a positive education requirement.

If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

All qualification requirements must be met by the closing date of the announcement.              



We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements.  If you meet the minimum qualifications, your experience, education and training will be rated using the on-line assessment to place you in one of three categories. The necessary Knowledge, Skills, and Abilities to perform this job are: 

1. Demonstrates an extensive range of subject matter expertise, artistic skills, and design ability in the execution and formatting of graphic illustrations.

2. Exercises independent judgment, ingenuity, initiative and creativity with knowledge of printing procedures, reproduction methods and digital manipulation to produce quality images.

3. Knowledge in the use of computer aided design (CAD) system and other computer software that has the ability to portray drawings in a three-dimensional environment, which provides a wide range of visual communication concepts, principles, and practices to originate, plan, and execute projects with varying degrees of difficulty and complexity.

4. Comprehensive knowledge of software programs used to create complex graphics and/or publications in order to accomplish desired visual format, such as MS workstation and Server operating systems, MS Office 2007 or higher, MS PowerPoint, MS FrontPage, MS Visio, AutoCAD 2009, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, SnagIT, Navisworks Freedom 2012, ShipConstructor, Adobe Acrobat Pro X, LiveCycle, Arbortext Editor 5.3, and R4i Product Suite.

5. A detailed knowledge of the Coast Guard's missions, programs, and responsibilities that is thorough enough to plan appropriate visual products that interpret surface community related information provided with the assignment. Specialized subject matter knowledge in shipboard systems, equipment, and configurations is used to plan the technical details of, or produce, aesthetically composed visual products in a timely manner.

6. Knowledge of technical and engineering fields, such as electronics, electric, hydraulic, mechanical, and shipboard structures as related to illustrations, in order to understand the working details and assembly and disassembly of shipboard components.

7. Ability to communicate extensively, orally and in writing, with a variety of internal personnel and numerous contractors and representatives of other government agencies on wide-ranging controversial, sensitive, or serious issues applicable to graphics support to the U. S. Coast Guard.

8. Knowledge of technical data policies and guidelines that direct the execution of a technical information management program.  Knowledge and ability to acquire, analyze, manage, revise, develop and publish this technical information.

If you meet the minimum qualifications, you will be placed in one of the following categories:

1.     Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
2.    Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
3.    Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

Your resume and responses to the self-assessment questions are an integral part of the process for determining your qualifications for the position. Therefore, you must support your responses to the self-assessment questions by providing examples of past and present experience in your resume.

Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified.  Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. For information on veterans' preference, click here.

To preview questions please click here.


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DHS offers competitive salaries and an attractive benefits package, including:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to and select "benefits."


Please be aware that applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306.  Certain responses on the form could pose a problem with suitability for employment determinations e.g., an affirmative answer to a conviction of a felony.

If you are selected for this position, you will be subject to a determination of your suitability for Federal employment.

Recruitment incentives may be authorized.

Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit Selective Service Registration

Moving expenses will not be paid.

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

All selectees are subject to an appropriate investigation.

For Veterans' preference eligibility, visit Veterans' Employment Resources

More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

The United States Coast Guard (USCG) is an Equal Opportunity Employer.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, sex, sexual orientation, marital status, age, disability, or  other non-merit factors.

USCG provides reasonable accommodations to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please contact 410-636-3504.  Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation


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Applications (resume and job specific questions) for this vacancy must be received on-line by 11:59 p.m ET on the closing date of the announcement.  There are several parts of the application process that affect the overall evaluation of your application

    Responses to on-line core questions
    Responses to on-line self-assessment
    Supporting documents, if requested

High self assessment in the vacancy questions that is not supported by information in your resume and/or supporting documents may impact you or eliminate you from consideration.  

Applicants who are claiming 5-point tentative preference are encouraged to submit a DD-214 Member 4 copy at the time of application.  Claims for 5-point tentative preference will only be granted based upon documentation provided or if the claim is substantiated in your application. If you are unable to provide the necessary supporting documents for veterans preference at the time of selection it may impact your selection eligibility.

Applicants who are claiming 10-point veterans preference are required to submit proof of eligibility.  Refer to "Required Documents" section of vacancy announcement.  

If applying on-line poses a hardship to you, the Help Desk listed on the announcement will provide assistance to ensure that applications are submitted on-line by the closing date.  You must contact the Help Desk prior to the closing date of this announcement to receive assistance. Hours of operation:  Monday through Friday, 7:00 a.m. to 7:00 p.m. ET, excluding Federal holidays.


30% Disabled Veterans must submit an SF-15, DD-214 which includes Character of Service, if currently Active Duty you may submit a Statement of Service or Proof of Service letter; however, the statement MUST include Character of Service AND the VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30 percent or more.  10-point preference will not be granted if appropriate documentation is not submitted with your application.  If documentation is not provided you may receive 5-point tentative preference if substantiated in your application.

Other 10 point Veterans Preference Eligibles must submit a DD-214 which includes Character of Service, if currently Active Duty you may submit a Statement of Service or Proof of Service letter; however, the statement MUST include Character of Service, and an  SF-15 along with the documentation specified on the reverse side of the form.  10-point preference will not be granted if appropriate documentation is not submitted with your application.  If documentation is not provided you may receive 5-point tentative preference if substantiated in your application.

For more information about veterans preference click here.

CTAP or ICTAP Eligibles must submit proof of eligibility consisting of a copy of your agency notice and a copy of your most recent performance rating.  Applicants who have special priority consideration rights under CTAP or ICTAP provisions must be well qualified for the position to receive consideration for special priority consideration.  CTAP or ICTAP eligibles will be considered well qualified if they attain a cut-off score of 85 or above.

For more information about CTAP and ICTAP eligibility click here.

All documentation as outlined above must be received by the closing date of the announcement and must include the vacancy announcement number on the documents.  A fax cover sheet will be provided to you from the system, with number and instructions to transmit the requested documents.  The required documents will also be accepted by mail and must be received by the closing date of the announcement.  The mailing address is:
U.S. Coast Guard,
Ofc of Civ Pers, CG-1211NE,
2401, Hawkins Point Road, Bldg 1, Mail Stop 4,
Baltimore, MD 21226.


USCG Applicant Support
Phone: 866-656-6830
Fax: 000-000-0000
Agency Information:
United States Coast Guard
2401 Hawkins Pt. Rd.
Bldg 1, Mail Stop 4
Attn: Office of Civilian Personnel
Baltimore, MD
Fax: 000-000-0000


Once the announcement is closed, we will conduct an evaluation of your application and qualifications to determine your ranking.  The most qualified applicants will be referred to the hiring manager for further consideration.

To check the status of your application, log on to your USAJOBS account, click on "Application Status," and then click "More Information."  You may also opt to receive email notifications of application status changes by logging into your USAJOBS account and enabling notification alerts.   

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