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This Position Is No Longer Available

Job Title:  Consumer Safety Officer-GS-0696-9/11/12
Department:  Department Of Health And Human Services
Agency:  Food and Drug Administration
Job Announcement Number:  HHS-FDA-ORA-MP-13-927315

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$51,617.00 to $97,309.00 / Per Year
Friday, August 09, 2013 to Friday, August 23, 2013
Full Time - Permanent
9 vacancies in the following location(s):
Pharr, TX United StatesView Map
Calexico, CA United StatesView Map
Dallas, TX United StatesView Map
San Diego, CA United StatesView Map
Laredo, TX United StatesView Map
Status Candidates (Merit Promotion and VEOA Eligibles)


Become a part of the Department that touches the lives of every American!  At the Department of Health and Human Services (HHS) you can give back to your community, state, and country by making a difference in the lives of Americans everywhere.  It is the principal agency for protecting the health of citizens.  Join HHS and help to make our world healthier, safer, and better for all Americans.

Who May Apply:  Federal employees with career or career-conditional appointments in the competitive service; former Federal employees with reinstatement eligibility based on previous career or career-conditional appointments; displaced Federal employees requesting special priority selection consideration under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Program (ICTAP); veterans who are preference eligibles or who have been separated under honorable conditions after 3 years or more of continuous active service; Military Spouses; PHS Commissioned Corps Officers; individuals eligible for VRA appointments (at the GS-11 and below grade levels); and individuals with disabilities.

PHS Commissioned Corps Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement.  Candidates will be referred as (CC) personnel and not as candidates for conversion to a permanent career or career-conditional appointment.


You must submit your SF-50 (Notification of Personnel Action) to document status.


LOCATION:  This position is located in the Food and Drug Administration (FDA), Office of Regulatory Affairs (ORA), Southwest Region,  Southwest Import District Office.  Positions may be filled in any of the following duty locations:

San Diego (Otay Mesa), CA; Pharr, TX; Laredo, TX, Calexico, CA, Dallas, TX


This announcement may be used to fill multiple positions in multiple locations.


These positions have growth potential to the GS-12. Positions may be filled at the GS-9, GS-11 or GS-12 grade levels.  You must indicate which grade level you are considering.


TYPE OF POSITION:  This position is being filled on a full-time, permanent basis.

PROMOTION POTENTIAL:  GS-12 is the full performance level.  

Salary range listed includes locality pay. 


  • U.S. Citizenship is required.
  • Valid driver's license required
  • Travel required: up to 50% Domestic
  • Mobility agreement is required.
  • Please carefully read and follow the HOW TO APPLY instructions.


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At the full performance level, the incumbent's assignments involve a combination of scientific and regulatory responsibilities which usually call for a number of atypical inspection or investigative approaches to be applied to a wide variety of regulatory functions or intensive scientific evaluations.  These may include the most difficult and complex sample collections, establishment inspections, unusual or novel special investigations, objective surveys and emergency activities within the assigned area of responsibility. The work involves developing advanced or specialized program concepts, determining accepted or recognized standards, or providing expertise in scientific regulatory programs.  Assignments cover the largest manufacturers in the District and some smaller firms where new or unusual features are present. As an import, domestic or foreign investigator, the Consumer Safety Officer has demonstrated and is recognized for a high level of competence in the full range of commodities regulated within the boundaries of an FDA District; or in a broad program area such as foods, drugs, etc; or in a narrow specialty within a program area. Independently performs investigations involving complaints and trace back investigations of injury or death attributable to products regulated by the FDA.  Mature judgment must be used to make field decisions on the nature and extent of follow-up investigations. Trains lower level investigators, designs agendas and participates as instructor in training programs for district and industry personnel. 


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BASIC EDUCATION REQUIREMENT for Professional and Scientific Positions in the GS-696 Consumer Safety Officer series. 

To qualify, applicants must have successfully completed one of the following: 

A.  Degree: that included at least 30 semester hours in one or a combination of the following: biological sciences, chemistry, pharmacy, physical sciences, food technology, nutrition, medical science, engineering, epidemiology, veterinary medical science, or related scientific fields that provided knowledge directly related to consumer safety officer work. The 30 semester hours can include up to 8 semester hours in statistics, or course work that included the principles, theory, or practical application of computers or computer programming.          OR

B.  Combination of education and experience--courses consisting of at least 30 semester hours in the fields of study described above, plus appropriate experience or additional education.


Specialized Experience Requirement: 


In addition to meeting the above basic education qualification requirements, applicants must have specialized experience and/or directly related education:


For GS-09 Level:


A.  Have one year of specialized experience, equivalent to the GS-07 grade level in the Federal service, which is directly related to the position and which has equipped the applicant with the particular knowledge, skills, and abilities (KSAs) to successfully perform the duties of the position, to include experience analyzing information and making recommendations; and researching established laws, regulations, and guidelines to assist or prepare documentation such as reports and option papers. 



B.  Have 2 years of progressively higher level graduate education leading to a master’s degree or master’s degree or equivalent graduate degree. 



C.  Have a combination of the required education and experience described above.


For GS-11 Level:


A.  Have one year of specialized experience, equivalent to the GS-09 grade level in the Federal service, which is directly related to the position and which has equipped the applicant with the particular knowledge, skills, and abilities (KSAs) to successfully perform the duties of the position, to include experience analyzing information and formulating conclusions; and using established laws, regulations, and guidelines to assist or prepare documentation such as reports and option papers. 



B.  Have 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree. 



C. Have a combination of the required education and experience described above.


For GS-12 Level:

Have one year of specialized experience equivalent to at least the GS-11 grade level in the Federal service, independently conducting field exams and sampling of FDA regulated products while in import status; planning and conducting regulatory inspections and in-depth investigations of various industry establishments; gathering and performing complex analyses of scientific data and preparing final reports on scientific/technical study findings. 

TIME-IN-GRADE-REQUIREMENTIn addition to the specialized experience requirement, applicants must meet the following time-in-grade requirement within 30 days of the closing date of this announcement.


GS-9 - Applicant must have 52 weeks at the GS-07 grade level to meet eligibility at the GS-09 grade level.

GS-11-Applicant must have 52 weeks at the GS-09 grade level to meet eligibility at the GS-11 grade level.

GS-12-Applicant must have 52 weeks at the GS-11 grade level to meet eligibility at the GS-12 grade level.


Documenting experience:  In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description.  Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the percentage of times the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

Foreign Education:  If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.  For further information, visit:

Conditions of Employment:

1. Additional Security and Background Requirements:  May be referred depending on the position being filled.  If not previously completed, a background security investigation will be required for all appointees.  Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.  Failure to successfully meet these requirements may be grounds for appropriate personnel action.  In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time.  Applicants are also advised that all information concerning qualifications is subject to investigation.  False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

2. Direct Deposit:  All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

3. All qualification requirements must be met by the closing date of the announcement. 

4. Financial disclosure statement may be required. 

5. Travel, transportation, and relocation expenses will be paid: NO 

6. Bargaining Unit Position: YES 

7. Drug Screening Required: NO 

8. Recruitment Bonus may be authorized: NO

9. Travel required:  YES - 50% Domestic

10. Certain positions within the FDA are subject to strict restrictions on financial holdings (FDA regulated financial holdings).   To determine whether this position is affected, applicants are advised to seek additional information during the interview process from the Ethics and Integrity Staff, Office of Management Programs, Office of Management at (301)827-5511 prior to accepting such a position.


Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.  If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.  Please follow all instructions carefully.  Errors or omissions may affect your eligibility. Merit Promotion Procedures for the Food and Drug Administration (FDA) procedures will be used to rate and rank candidates.  The category assignment is a measure of the degree in which your background matches the competencies required for this position.  Qualified candidates will be ranked into one of two categories:  Best Qualified or Qualified. 


Your qualifications will be evaluated and rated on the following competencies (knowledge, skills, abilities and other characteristics): 

1. Knowledge of the Food, Drug and Cosmetic Act laws and regulations. 

2. Knowledge of investigative methods and negotiating techniques. 

3. Ability to communicate orally.

4. Ability to communicate in writing.




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The Federal Government offers a comprehensive benefits package.  Explore the major benefits offered to most Federal employees at


Males born after December 31, 1959 must be registered or exempt from Selective Service (see


For information on "People with Disabilities" please visit


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To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire.  Please ensure you click the Submit My Answers button at the end of the process.  Note:  To return to a previously Saved or Incomplete application you may use the following link:
To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 919082 .  Fax your documents to 1-478-757-3144
If you cannot apply online:
1. Click the following link to view and print the assessment questionnaire
View Occupational Questionnaire , and 

2. Print this 1203FX form to provide your response to the assessment questionnaire and

3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission. 

4. This agency provides reasonable accommodation to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please contact the Bethesda Center HelpDesk Telephone (888)-478-4340; TTY/TDD: (866)-539-4484; or by email .  The decision on granting reasonable accommodation will be made on a case-by-case basis



To apply for this position, you must provide a complete Application Package which includes:

1.       Your Résumé - You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume.  If you use your own résumé, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed.

2.       A complete Assessment Questionnaire

3.       Other supporting documents

·  SF-50 (if you are a federal employee or have reinstatement rights as a federal employee)

·  PHS Commissioned Corps Officer must submit a copy of latest personnel order

·  College Transcripts (if the position has a positive education requirement)

Note:   You may submit an unofficial transcript or a list of college courses completed indicating course titles, credit hours, and grades received.  An official transcript from an accredited educational institution is required if you are selected for the position. 

For Résumé and Application Tips visit: .

The complete Application Package must be submitted by 11:59 PM (EST) on Monday, July 29, 2013 .


FDA Helpdesk
Phone: (888)478-4340
Fax: (478)757-3144
Agency Information:
HHS FDA Center
10903 New Hampshire Avenue
Silver Spring, MD
20993 Fax: (478)757-3144


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.  The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.  We expect to make a selection within 45 days of the closing date of this announcement.

You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).

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