This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Deputy Chief Readiness Support Officer, Operations Support

Department:Department Of Homeland Security

Agency:DHS Headquarters

Job Announcement Number:CHCO-13-008-DHS-929067

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$119,554.00 to $179,700.00 / Per Year

OPEN PERIOD:

Friday, July 26, 2013 to Monday, August 12, 2013

SERIES & GRADE:

ES-0301-00

POSITION INFORMATION:

Full Time - Permanent

DUTY LOCATIONS:

1 vacancy in the following location:
Washington DC, DC United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Amended to change closing date to August 12, 2013

Applicants who applied under Job Opportunity Announcement # CHCO-13-007-DHS-925188 are required to re-apply using this Resume-Only announcement # CHCO-13-008-DHS-926067.

In today's interconnected world our country's security challenges are constantly evolving. To meet these challenges, the U.S. Department of Homeland Security (DHS) fosters a culture that values and promotes diversity, teamwork, flexibility, and innovation. With a diverse and critical mission, we lead the unified national effort to secure America.

The mission of DHS is carried out every day by dedicated men and women who answer the noble call to public service with superior courage.  Come be a part of the best in preventing and deterring terrorist attacks, protecting against and responding to potential threats, ensuring safe and secure borders, welcoming immigrants and visitors, and promoting the free-flow of commerce. 

For an overview of the diverse responsibilities DHS carries out within the Government, we welcome you to visit our website at http://www.dhs.gov.

 

This position serves as the Deputy Chief Readiness Support Officer for Operations Support and provides daily management and oversight for a diverse and critical variety of customer support services, including facilities, real estate projects, property management and accountability, motor pool and transportation, mail screening and delivery occupational safety and health functions, customer service call center, and other executive customer support activities.

 

KEY REQUIREMENTS

  • U.S. Citizenship Required
  • Obtain/maintain a Top Secret/SCI security clearance
  • A one-year SES probationary period may be required
  • If selected, Executive Personnel Financial Disclosure (SF-278) is required

DUTIES:

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The Deputy Chief Readiness Support Officer, Operations Support (DCRSO/OS) manages property and services in support of more than 7000 personnel.   Some of these requirements are in direct support of the shared services mission of the Management Directorate.  Other support functions are those used by multiple mission components, including motor pool, shuttles, parking, transit subsidy and mail management.   The incumbent coordinates with the component Chief Administrative Officers and the OCRSO resource manager to ensure alignment with and delivery of mission requirement.

The DCRSO/OS oversees the acquisition, build out and delivery of new office and support space as well as implements the business practices developed by the Office of Asset and Sustainability Management Programs and the Office of Safety and Environmental Programs.   Ensures that programs for administrative services are delivered on time and on budget and meets all service level agreements required by the programs and customers served.

The DCRSO/OS ensures that all space expansion and renovation projects and plans are effective and efficient in accordance with Federal and Department guidance to execute sound capital planning and investment strategies; enters into and manages contracts and leads approval on service level agreement deployment to provide for multi-component support functions and prepares an annual budget report for inclusion in the Department's budget submission to Congress, describing the progress in achieving goals.

The DCRSO/OS ensures that adequate security and emergency procedures are followed for appropriate facilities and operations, whether maintained in-house or commercially; promotes and facilitates learning opportunities that ensure all DHS employees and contractors are adequately trained in property management, project management, safety and emergency preparedness issues; and manages the occupant emergency program of all facilities under the Director's management.

The DCRSO/OS represents the Department on a variety of administrative services issued with OMB, General Services Administration, Congressional Committees, Inspector General, General Accounting Office, trade associations, and private industry.   In addition, the incumbent represents DHS on public forums and information exchanges with entities such as the CRSO Council, National Capital Planning Commission, Commission on Fine Arts, and other interagency forums for improving practices for functional integration, design, modernization, use of property resources, and the development of recommendations for administrative services.


QUALIFICATIONS REQUIRED:

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As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Technical Qualifications and Executive Core Qualifications listed below.  Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent in the private sector.
 
To meet the minimum qualification requirements for this position, you must show in your resume that you possess the five Executive Core Qualifications (ECQs) and the Technical Qualifications (TQs) listed below:

 
We recommend that your resume emphasize your level of responsibilities, the scope and complexity of the programs managed, and your program accomplishments, including the results of your actions.
 
The application process used to recruit for this position is RESUME-ONLY. 
Although you should not address the ECQs or TQs separately, evidence of each must be clearly reflected in your resume.

 
Any information in excess of 5 pages WILL NOT be considered.

A sample 5-page resume that incorporates ECQs and TQs can be viewed on this link http://www.opm.gov/ses/references/GuidetoSESQuals_2012.pdf

 

Technical Qualification(s) - Mandatory

TQ-1:  Demonstrated ability to drive development, implementation, consolidation and integration of operational service delivery in coordination with agencies or corporate equivalents, financial operations, human resources, information technology, and security officers in a dynamic, fast-paced environment.

 

TQ-2:   Applied knowledge of customer services processes and procedures including mobile work, facilities, customer management, service call center management, workspace management, working capital fund and supply chain management operations

Executive Core Qualifications
 
ECQ 1 - LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
 
ECQ 2 - LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
 
ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
 
ECQ 4 - BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.
 
ECQ 5 - BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
 
Additional information on the Executive Core Qualifications is available at
http://www.opm.gov/ses/recruitment/qualify.asp 


5-Page Resume that incorporates the TQs and ECQs.

HOW YOU WILL BE EVALUATED:

You will be evaluated on the quality and extent of your total accomplishments, experience, and education.  Your resume will be evaluated by a rating and ranking panel, and highly qualified candidates may undergo an interview and a reference check.  The DHS Executive Resources Board (ERB) will review results and make recommendations on final selections to the appointing authority.  Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB before appointment can occur. 


BENEFITS:

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Working for The Department of Homeland Security offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. The following Web address is provided for your reference to explore the major benefits offered to most Federal employees.  To find out more click here https://help.usajobs.gov/index.php/Pay_and_Benefits



OTHER INFORMATION:

Veteran's Preference does not apply to the SES.

 

Relocation expenses will NOT be paid.

 

Probationary period: You will serve a one-year probationary period unless you previously completed the probationary period in the SES.

 

If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

 

DHS is an equal employment employer: Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences. 

DHS provides reasonable accomodations to applicants with disabilities. If you need a reasonable accomodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accomodation will be made on a case-by-case basis.

 

Effective January 1, 2010, OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Noncareer SES employees in the Executive Branch.  If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee, please indicate this in your resume.  Serving in a Schedule A, Schedule C, or Noncareer SES appointment WILL NOT eliminate you from consideration.

 



HOW TO APPLY:

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To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé
2. A complete Occupational Questionnaire

The complete Application Package must be submitted by fax or online through Application Manager by 11:59 PM (EST) on  TAG: Monday, August 12, 2013
 

To apply online:

1. Click the Apply Online button at the top right of the vacancy announcement to begin, by either creating an account or logging in to your existing USAJOBS account. 

2. You will be prompted to create an account or log in to your existing Application Manager account to complete the occupational questionnaire and upload your 5-page resume. (USAJOBS portfolio documents will not be accepted, therefore applicants are required to upload a 5-page resume through Application Manager.)

3. Ensure you click the Submit My Answers button at the end of the process. 
 

OR
To fax:

1. Click the following link to view and print the occupational questionnaire  TAG:Link to Full Questionnaire

2. Click this link to view and print the 1203FX form to provide your response to the occupational questionnaire http://www.opm.gov/forms/pdfimage/opm1203fx.pdf, and
3. Fax the completed 1203FX form along with your 5-page resume to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

 

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. (This will only be applicable to applicants who applied through USAJOBS.)



REQUIRED DOCUMENTS:

A 5 page resume and occupational questionnaire.

AGENCY CONTACT INFO:

Michelle Monroe
Phone: (202)357-8431
Email: MICHELLE.MONROE@HQ.DHS.GOV
Agency Information:
Department of Homeland Security Headquarters
DO NOT SEND POSTAL MAIL
Washington, DC
00000

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official.  If further evaluation or interviews are required you will be contacted.  

Instructions for answering the questions in the Occupational Questionnaire:

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions (including are you willing to be drug tested). Be sure to double check your application before submission.

Social Security Number

Enter your Social Security Number. Providing your Social Security Number is voluntary, however we can not process your application without it.


Vacancy Identification Number

The Vacancy Identification Number is: 929067


1. Title of Job

Deputy Chief Readiness Support Officer, Operations Support


2. Biographic Data

3. E-Mail Address

4. Work Information

5. Employment Availability

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

Enter the lowest grade level (00-00) you will accept.


00

11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

If you are applying by the OPM Form 1203-FX, leave this section blank.

15. Dates of Active Duty - Military Service

If you are applying by the OPM Form 1203-FX, leave this section blank.

16. Availability Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

The occupational specialty will be selected for you if there is only one, otherwise, select/enter at least one occupational specialty code for this position. The specialty code for this position is:


001 US Citizens

21. Geographic Availability

The geographic location code will be selected for you if there is only one, otherwise, select/enter at least one geographic location in which you are intrested and will accept employment. The location code for this position is:


110010001 Washington DC, DC

22. Transition Assistance Plan

If you are applying by the OPM Form 1203-FX, leave this section blank.

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

1. Are you willing to take and be subjected to random drug testing?

A. Yes
B. No

2.

Are you currently, or have you been within the last 5 years, a political Schedule A, Schedule C, or Non-Career SES employee in the Executive Branch?

A. Yes
B. No

3. Have you graduated from an OPM approved SES Candidate Development Program (CDP)? (If you selected 'yes', please include this statement at the top of your resume.)

A. Yes
B. No

4. Are you a current or former Career SES and your ECQs have been certified by OPMs Qualifications Review Board (QRB)?  (If 'yes', include this statement at the top of you resume).

A. Yes
B. No

5. As a former or current Career SES, have you completed a one-year Career-SES Probationary Period?

A. Yes
B. No
C. Not Applicable

6.

I acknowledge that I understand that the method of recruitment for this SES position is the Resume-Only Method, and I have thoroughly reviewed the 'How to Apply' section of this Vacancy Announcement. The only required document is a 5-Page Resume and any additional pages and documents will not be considered.  I understand that failure to fax or upload a 5-page resume by the vacancy announcement's closing date may result in loss of further consideration.  I have also reviewed this link as a tool to ensure that my resume incorporates the required ECQs and TQs. http://www.opm.gov/ses/references/GuidetoSESQuals_2012.pdf

A. Yes
B. No


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Job Announcement Number:

CHCO-13-008-DHS-929067

Control Number:

347864300