Job Overview


The Department of Veterans Affairs is interested in attracting the best talent for our diverse cadre of SES members from all sources: within VA, the Federal government, and from the private sector. We have streamlined our recruitment process and now only require you to submit a 5 page resume and transcripts to apply for this position.

Readjustment Counseling Service (RCS) is the National Office, within the Department of Veterans Affairs Veterans Health Administration that oversees the operation, guidance, and oversight of all RCS programs, to include:  300 Vet Centers located in all 50 states, District of Columbia, Puerto Rico, Guam, and American Somoa; 70 Mobile Vet Centers located throughout the United States; Vet Center Combat Call Center (Denver, CO), and the RCS Contract for Fee Program.

The position has direct line authority over 1916 Full Time Equivalent Employee (FTEE) located in all 50 states, District of Columbia, Puerto Rico, Guam, American Somoa, and the US Virgin Islands.

In FY 2012, RCS provided readjustment counseling services to over 193,000 Veterans and families through 1,500,000 visits.  In addition, the Vet Center Combat Call Center took over 37,301 calls from Veterans, their families, and concerned citizens.

Organization must facilitate collaboration with stakeholders, both internal and external to VA, to include other government agencies such as DoD, VBA, NCA, Veteran Service Organizations, etc.

The website for this organization is

VA structures its SES positions into pay bands.  This is a Pay Band 1 position.  The salary for this position is capped at $179,700.  

Permanent Change of Station costs, a recruitment / relocation incentive, and / or Appraised Value Offer (formerly Guaranteed Home Buyout) may be authorized.



The RCS Chief Officer, reports to the Office of the Under Secretary for Health (USH), for providing readjustment counseling services to eligible Veterans, Active Duty Service members, and their families.  The responsibilities include, but not limited to:

·        The incumbent functions as the principal advisor to the Under Secretary of Health on all matters related to the readjustment needs of combat Veterans, active duty service members, and their families as well as the provision of readjustment counseling and provides major policy and administrative input

·        The incumbent maintains direct line authority and responsibility, via leadership located in the RCS National Program Office and seven Regional Offices, over the 300 Vet Centers, 70 Mobile Vet Centers, RCS Contract for Fee Program, and the Vet Center Combat Call Center.

·        The incumbent supervises over 1900 full time employees (FTEE) located in the various programs within RCS.

·        The incumbent is responsible for effective fiscal management of the RCS budget of over $228 million annually for the operation of all RCS programs.

·        The incumbent ensures oversight and quality assurance of the clinical and administrative functions of RCS as well as ensure the formulation of policy and guidance to steer the operation of RCS.

·        The incumbent ensures integration and communication between RCS and internal and external stakeholders.