Job Overview

Summary

"The Library of Congress serves the Congress in fulfilling its duties and preserves and promotes knowledge and creativity for the benefit of the American people. It is the nation's oldest federal cultural institution and the world's largest library, with more than 155 million items in its physical collections (including books, manuscripts, prints, photos, film, video, and sound recordings) and over 37 million items online. Located primarily on Capitol Hill in Washington, D.C., the Library is the home of the U.S. Copyright Office, the Congressional Research Service (CRS), the Law Library of Congress, and the National Library Service for the Blind and Physically Handicapped.

Copyright is a form of protection provided by the laws of the United States (title 17, U. S. Code) to the authors of “original works of authorship,” including literary, dramatic, musical, artistic, and certain other intellectual works. This protection is available to both published and unpublished works. The United States Copyright Office, under the direction of the Register of Copyrights, is a service unit of the Library of Congress and administers the Copyright Law, advises Congress and federal government agencies on legal and policy matters relating to copyright; represents the nation internationally on issues pertaining to copyright; administers the national copyright registration program; provides collections materials to the Library of Congress through the voluntary registration and mandatory deposit programs; records documents relating to copyright including assignments, licenses and other records relating to chain of title; administers the statutory license provisions of the Copyright Law, including collecting and distributing royalties; maintains the world’s largest database of public records relating to copyright; and, provides information and reference services to the public.

The Receipt Analysis and Control Division is responsible for the intake and initial processing of service requests and other requests arriving by mail, processing of fees, maintenance of deposit accounts, and out- processing of completed requests. In-Processing staff creates the service request tracking record in the eCO system, scanning registration materials, marking, tagging and forwarding deposits, placing scanned materials in temporary storage and forwarding unscanned materials for further processing. This position is located in the Copyright Office, Receipt Analysis & Control Division, In-Processing Section. The position description number for this position is 198798. This position has no promotion potential. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flextime work schedule. This is a supervisory, non-bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Duties

Supervisory and/or Managerial Responsibilities 100%

Supervises a group of employees performing work at the GS-09 level.

Performs the administrative and human resource management functions relative to the staff supervised. Establishes guidelines and performance expectations for staff members, which are clearly communicated through formal employee performance management systems. Observes workers' performance; conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate. Reviews and approves or disapproves leave requests. Assures that subordinates are fully trained and comply with all safety regulations.

Furnishes employee assignments and a workplace free from recognized hazards; refers matters that exceed the incumbent's authority to higher levels of management. Complies with all rules and regulations and with applicable occupational safety and health standards. Ensures continuing affirmative application of The Library of Congress policies concerning equal opportunity. Ensures that personnel management is accomplished without regard to race, color, religion, sex, age, handicap, or national origin. Keeps abreast of developments, policy issuances, and other similar material in the equal opportunity field. Incumbent initiates nondiscriminatory practices and affirmative action for the area of influence through the following: merit promotion of employees and recruitment and hiring of applicants; fair treatment of all employees; encouragement and recognition of employee achievements; career development of employees; and full utilization of their skills.

Using established procedures, is responsible for the secure transfer of currency, checks, and credit card information received. Personally receives, reviews and delivers all checks/currency to the Accounts Section. Receives, reviews and delivers all material designated as incomplete from staff to assure compliance with Out Processing Section Incomplete Claims Handling Area procedures. Provides guidance on processing the most complex work. Performs in-depth searches of the system to resolve questions for team members and other staff.

Is the primary resource for work statistics, trends, workflow and staffing needs. Serves on committees and work groups representing the Section as required. Sees that all staff process work in a titimely manner and adhere to the first in- first out policy. Develops routine plans and devises schedules.

Determines specific steps to be taken, input required, and/or milestones to be reached. Identifies schedule/time required, and estimates resources required to maintain productivity at optimal levels. Implements procedures and systems, and oversees the operation of equipment handling the ingestion of service request related materials. Sees that agency approved security tags are properly placed on all deposits, all receipts have proper Item Barcode Accession Label labels, and that all ingested items receive the correct receipt date. Sees that team members are trained in proper reporting and handling of potentially hazardous or dangerous materials.

Develops methods of solving new work situations. Develops, recommends, and implements management and administrative policies, plans, and procedures to create maximum flexibility and effectiveness. Provides overall direction on the application of these guides in meeting ever-changing programs and priorities. Monitors regulatory compliance in areas of responsibility with authority to require correction of practices in conflict with established guidelines.

OTHER SIGNIFICANT FACTS:

Performs other duties as assigned.