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This Position Is No Longer Available

Job Title:  Information Technology Specialist (OS/Network)
Department:  Department of Defense
Agency:  Department of Defense Education Activity
Job Announcement Number:  13-PTC-106I

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$60,274.00 to $78,355.00 / Per Year
Wednesday, July 10, 2013 to Tuesday, July 23, 2013
Full Time - Excepted Service Permanent
1 vacancy in the following location:
Guantanamo Bay CubaView Map
Qualified Current Civil Service Employees


Do you want to work for an exciting educational organization, with the children of our dedicated U.S. Military members?  Our mission is to provide an exemplary education that inspires and prepares all students for success in a dynamic, global environment.  Come work for the Department of Defense Education Activity, Domestic Dependent Elementary and Secondary Schools!

The Department of Defense Domestic Dependent Elementary and Secondary Schools (DDESS) is currently accepting applications under examining authority of 10 U.S.C., Section 2164 for an Information Technology (OS/Network) Specialist at Guantanamo Bay, Cuba.  This vacancy announcement will be used for the purpose of filling this permanent, full-time position.  The Department of Defense Education Activity (DoDEA) is a major Department of Defense Field Activity.  It is composed of the Department of Defense Dependents Schools (DoDDS), and the Department of Defense Domestic Dependent Elementary and Secondary Schools (DDESS). The DoDEA mission is to provide a program of high quality of education for eligible dependents of military and civilian personnel of the United States Government stationed throughout the world. 


 This is an Excepted Service position.


If you are not a Current Permanent Federal Civil Service Employee, you need to apply under Job Announcement #13-PTC-106E.



  • You must be a U.S. Citizen to apply for this position
  • You must meet the Selective Service requirement
  • You must submit your complete application and all supporting documents
  • You must complete the questionnaire and/or knowledge, skills &
  • abilities/competency statement
  • You will be subject to a background/suitability investigation/determination


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The primary purpose of this role is to support administrative and educational functions by performing analytical and technical work to plan, install, secure, maintain, integrate, and modify IT systems.  The primary IT systems include workstations, servers, networking hardware (switches/routers), printers, server based workstation management tools, server based workstation imaging tools, DoD web based services, DoDEA server based computing services, and commercial educational software.  Serve as technical expert on Microsoft Windows operating systems for technology implementations at assigned duty location.  Automates and provides technical expertise for software application deployment in a K12 education environment.  Coordinates with other DoDEA IT support staff, school administration and senior management necessary to analyze requirements, plan system implementations, comply with DoDEA/DoD policy, document system configurations, and maintain day to day operations in the schools. Plans, schedules, and executes installation services for new or modified hardware, operating systems, and software applications in support of the DoDEA mission.  Perform systems account management, maintains access control permissions, and manages software applications consistent with established policy, procedures, and business processes.  Respond to incident requests and provide desk side analysis of desktop operating systems, software or hardware problems. Takes corrective action as needed by removing reinstalling or reconfiguring desktop software or web services or by upgrading or reconfiguring device drivers and coordinating failed hardware replacement.  Explains, illustrates and demonstrates proper use of desktop operating system functions, network resource availability, data storage techniques, and other technology services that increases customer awareness and knowledge of DoDEA systems.


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One year of specialized experience at the next lower grade level, AD/GS-11 (or equivalent level) is required.  Specialized experience is defined as working in a position that required the applicant to have knowledge of office automation equipment and software such as word processing, spreadsheets, electronic mail, disk operating systems used to perform a variety of office automation functions in order to provide local training and assistance.  Also knowledge of an organization’s network architecture, topology, and protocols sufficient to plan, design, develop, and integrate network systems consistent with existing or planned network infrastructures; detailed and specific knowledge of work processes, data models, work rules, file/database designs, and computer and operating procedures applicable to network operation.

Education is not substitutable for experience at the AD-GS-12 or equivalent level.

Must meet OPM minimum qualification standards to be considered for this position.


Your application will initially be reviewed to determine whether you meet the minimum eligibility and qualifications requirements.  If you are qualified, you will then receive a rating based on the degree to which your background matches the knowledge, skills, and abilities for the position listed.  If, after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligibile/not qualified.  Your application will be placed in one of three categories:  Best Qualified, Highly Qualified, or Qualified.  Within these categories, applicants for Veterans Preference will receive selection priority over non-veterans.


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Working for the Deparment of Defense Education Activity offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.  The following Web address is provided for your reference to explore the major benefits offered to most Federal employees. To find out more click here


Positions under this announcement will be filled by appointment in the Excepted Service.
Relocation expenses are authorized.
If you are selected for this position and are not a current DDESS employee, the documentation you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 on your entry-on-duty date will be verified through the DHS 'E-Verify' system.  Federal law requires DDESS to use the E-Verify system to confirm the employment eligibility of all new hires.  Under this system, the new hire is required to resolve any identified discrepancies within eight (8) Federal government work days as a condition of continued employment.


All selectees will be subject to a background investigation that must be favorably adjudicated.
Conditions of Employment: 

(1)  Selectee will be required to participate in Direct Deposit/Electronic Fund Transfer as a condition of employment, reassignment, or promotion, in accordance with DoD Regulation 7000.14-R.

(2)  Position is designated with the Department of Defense 8570.1M, Information assurance Workforce Improvement Program as Level 2.  To be considered for this position the candidate must meet the level 2 certification requirements and must maintain the certification throughout the lifecycle of the position. 


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Follow the steps below to apply online.  Your application and ALL required supporting documents must be received by 11:59 p.m. Eastern Time (ET) on Tuesday, July 23, 2013.

Paper, faxed or e-mailed electronic applications submitted directly to the agency and not through the USA Jobs program using the instructions below will not be considered.

Step 1:  Create USA Jobs account, including resume and saved documents.  It is essential that your resume provide sufficient information to substantiate your responses in the self-assessments vacancy questions.  If your responses are not adequately substantiated by your resume, the HRO will amend your responses to more accurately reflect the level of compentency that is indicated by the content of your resume.

NOTE:  Your application/resume for Federal employment must include the following information in order to be considered for the position:

  --  Your highest Federal civilian grade held, job series, and dates of employment, if you are a current or former Federal employee.

  --  Total employment period, i.e., starting and ending dates (month and year) for each work experience, paid and unpaid, related to the job for which you are applying, including the hours per week. Also include a description of your duties and accomplishments, your employer’s name and address, supervisor’s name and phone number, and salary. If you are currently employed, you must indicate if we may contact your current supervisor.

  --  Highest level of education completed.

  --  Job-related training courses (title and year).

  --  Job-related skills.

  --  Job-related certificates and licenses (current only).

  --  Job-related honors, awards, and special accomplishments (give dates-but do not send documents).

Step 2:  Answer vacancy questionnaire.  Click the Apply Online button, which is available when you search for a job on, click on the title and proceed.

Step 3:  Submit supporting documents.  Submit the required documents (only if applicable to you) specified in the "Required Documents" Section of this vacancy.  If you submit a document using the same document title, the second submission will overwrite the first submission.

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 922912. Fax your documents to:  1-478-757-3144.

Step 4:  Review application and click Finish.

Step 5:  Edit application as needed by 11:59 p.m. Eastern Time of closing date.

If you cannot apply online, click the following link to view and print the questionnaire:  View Occupational Questionnaire OPM Form 1203-FX must be provided to show your responses to the occupational questionnaire.  Form 1203-FX can be found at:

Fax all required documents to 1-478-757-3144.
Your OPM Form 1203-FX will be the cover page for your faxed transmission.


The following documents must be submitted by 11:59 p.m. Eastern Time on Tuesday, July 23, 2013.  You must submit all required documents; otherwise your application will be considered incomplete.  
  --  Online application (Questionnaire) - Required
  --  Resume (must include beginning/ending month and year for each employment period) - Required
  --  OF-306 (Declaration for Federal Employment) - Required
  --  Eligibility documentation (SF-50) - Required

Note:  Applicants may not be considered or rated if they do not submit all of the forms indicated above and failure to submit the required forms will not be a basis for subsequent appeal or grievance.


DDESS Staffing
Phone: (678)364-6852
Agency Information:
DDESS HR Area Service Center
700 Westpark Drive
Peachtree City, GA
United States


Once your complete application is received and the announcement has closed, we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.

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