Job Overview

Summary

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at http://www.uscis.gov/.

Every day, our Immigration Services Officers independently research, interpret and analyze an extensive spectrum of sources including pertinent sections of the law and regulations, operating instructions, references and guidance contained in legislative history, precedent decisions, state and local laws, international treaties and other legal references to embrace the correct course of action.  This position of IMMIGRATION SERVICES OFFICER starts at a salary of $31,921.00(GS-05 step 1), with promotion potential to $62,872.00 (GS-09 step 10).  Apply for this exciting opportunity to become a member of the FIELD OPERATIONS DIRECTORATE OFFICE OF FIELD OPERATIONS DISTRICT 5, PITTSBURGH PA FIELD OFFICE, PITTSBURGH, PENNSYLVANIA within DHS US Citizenship and Immigration Services.

For definitions of terms found in this announcement, please click here

USCIS will not pay relocation expenses.
This position is in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Note: USCIS may fill one or more positions using this vacancy.

Duties

The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.

As an Immigration Services Officer, you will support the adjudication process by providing accurate and useful information to our customers, managing correspondence, and providing internal and external customer support. Officers at the full performance level may adjudicate cases, conduct security checks, conduct interviews, and ensure program quality assurance. You will:

  • Independently research, interpret and analyze an extensive spectrum of sources including pertinent sections of the law and regulations, operating instructions, references and guidance contained in legislative history, precedent decisions, state and local laws, international treaties and other legal references to embrace the correct course of action.
  • Grant or deny applications and petitions for immigration benefits based on electronic or paper applications/petitions.
  • Process applications and petitions using available electronic systems through verification of any number of established data points to make adjudicative decisions and/or determine appropriate level of adjudicative review, and update databases with appropriate information and decisions. Conduct security checks in accordance with all applicable DHS/USCIS laws and policies.
  • Provide direct and continuing assistance to US Immigration and Customs Enforcement (ICE) personnel and officials of other Federal agencies in identifying individuals who pose a threat to national/public security.
  • Interview applicants and petitioners to elicit statements and assess credibility, and analyze information gained to identify facts and considerations that form the basis for the determination as to the applicant's eligibility for specific benefits sought.