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This Position Is No Longer Available


Job Title:  Medical Records Technician
Department:  Department of Defense
Agency:  TRICARE Management Activity
Job Announcement Number:  NCJT12623701919548D

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
SALARY RANGE:
$34,075.00 to $44,293.00 / Per Year
OPEN PERIOD:
Thursday, July 04, 2013 to Tuesday, July 09, 2013
SERIES & GRADE:
GS-0675-05
POSITION INFORMATION:
Full Time - Permanent
DUTY LOCATIONS:
1 vacancy in the following location:
Fort Belvoir, VA United StatesView Map
WHO MAY APPLY:
United States Citizens

JOB SUMMARY:

The Joint Task Force National Capital Region Medical (JTF CapMed) is the future of Military Medicine- a partnership in World Class Medical Healthcare. The Walter Reed National Military Medical Center, the National Intrepid Center of Excellence (NICoE), Fort Belvoir Community Hospital, Dilorenzo Clinic and the Joint Pathology Center, provide world class medical services to the nation's service members and their families.

About the Position:
The Dental Facility is a 13 chair Dental Clinic with 5 Oral Surgery rooms 5 General Dentistry rooms, 2 Hygiene rooms and 1 Prosthetic room, the working environment for this position is a very steady pace , and applicant can expect to achieve very productive day.
As a result of sequestration and budget shortfalls, Department of Defense is furloughing most of its employees for some amount of time during fiscal year 2013. An employee in this position MAY be subject to furlough. If applicable, specific information regarding the administrative furlough will be provided to the individual selected for this position.

Who May Apply: Click here for more information.

 

All US Citizens and Nationals with allegiance to the United States.

KEY REQUIREMENTS

  • Experience communicating with patients.
  • Able to deal with multiple types of personalities.
  • Moving expenses are not authorized.

DUTIES:

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You will serve as a medical records technician, establish and maintain custody of outpatient medical records according to regulatory guidelines and local policies. Review records for correct format, serviceability, and completeness. Retrieve individual medical records from the terminal digit system for scheduled appointments, walk-in patients, hospital staff use, and clinic personnel who need records for unscheduled and urgent appointments. File all paperwork pertinent to the patient's medical care into the medical records by chronological order. Use the Medical Record Tracking function for scanning records to the patients, appropriate clinics or back to the records room for a more effective retrieval system. Research individual records and loose component when information is incorrect. Operate an automated Dental Application, updating and correcting patient information, reviewing past and present patient appointment history. Responsible for scanning of medical documents currently not in the system. Receive patients at an open counter. Answer phone calls from staff, patients and/or public and greets visitors. Receive request for copies of medical records for patients, other Medical Treatment Facilities and insurance companies. Compose and type correspondence including letters of transmittal, requests for medical records, letters furnishing medical information, and other correspondence concerning the disposition of patients and their medical records.

 



QUALIFICATIONS REQUIRED:

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Click on link below to view qualification standard.
General Schedule

You will serve as a medical records technician, establish and maintain custody of outpatient medical records according to regulatory guidelines and local policies. Review records for correct format, serviceability, and completeness. Retrieve individual medical records from the terminal digit system for scheduled appointments, walk-in patients, hospital staff use, and clinic personnel who need records for unscheduled and urgent appointments. File all paperwork pertinent to the patient's medical care into the medical records by chronological order. Use the Medical Record Tracking function for scanning records to the patients, appropriate clinics or back to the records room for a more effective retrieval system. Research individual records and loose component when information is incorrect. Operate an automated Dental Application, updating and correcting patient information, reviewing past and present patient appointment history. Responsible for scanning of medical documents currently not in the system. Receive patients at an open counter. Answer phone calls from staff, patients and/or public and greets visitors. Receive request for copies of medical records for patients, other Medical Treatment Facilities and insurance companies. Compose and type correspondence including letters of transmittal, requests for medical records, letters furnishing medical information, and other correspondence concerning the disposition of patients and their medical records. 

In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Typical examples of such work include (but are not limited to): scanning medical documents into medical records, gather data for reporting purposes, delivering customer service to patients and clinicians. These examples are typical of work performed at the next lower grade/level position in the federal service (GS-04).You will be evaluated on the basis of your level of competency (knowledge, skills, abilities) in the following areas:
• Knowledge of Medical Records
• Ability to use Automated Tools
• Ability to Communicate Orally



Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you may qualify if your education meets the definitions below:
Education Substitution: Possession of education that is four years above higher than school. (Note: You must attach a copy of your transcripts for verification.)


Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

 

Other Requirements:
Click
here for more information.

Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.

You will be required to provide proof of U.S. Citizenship.

One year trial/probationary period may be required.

Direct Deposit of Pay is Required.

Must be able to obtain and maintain a ANACI security clearance.

May require to comply with Drug Abuse Testing Program requirements.

A seasonal influenza vaccination is required.

Typing - Qualified typist is required (40wpm).

An Ideal candidate should have one or more years of experience in dental facility and or dental assisting be able to multitask, handle many personalities, communicate effectively and posses an overall good work ethic.

HOW YOU WILL BE EVALUATED:

Your application package (resume, supporting documents, and responses to the questionnaire) will be reviewed to verify that you meet the basic eligibility and qualification requirements.  Your responses to the questionnaire will be used to evaluate your relevant personal, educational, and work experiences. Only the most recently submitted resume will be considered.

 

Basis for RatingQualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.

Interagency Career Transition Assistance Program (ICTAP).  The Interagency Career Transition Assistance Plan (ICTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies.  If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if:  1) this vacancy is within your ICTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy.  Well-qualified is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position. Under competitive delegated examining, an ICTAP eligible will be considered well-qualified if they attain an eligibility rating of 90 or higher, not including points for veterans' preference. You must provide proof of eligibility with your application to receive selection priority.  Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form.  Information about ICTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp

 


BENEFITS:

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The Department of Defense offers excellent benefits programs some of which may include:

  • Comprehensive health and life insurance
  • Competitive salaries
  • Generous retirement programs
  • Paid holidays, sick leave, and vacation time
  • Flexible work environment and alternate work schedules
  • Paid employment related training and education
  • Possible student loan repayment
  • Payment of licenses, certification, and academic degrees as applicable
  • Bonuses, incentives, and awards as appropriate for the job.

  • OTHER INFORMATION:

    Click here for more information.  

     

    • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.

    • The Department of Defense (DoD) policy on employment of annuitants will be used in determining eligibility of annuitants. The DoD policy is available at http://www.cpms.osd.mil/ASSETS/E8AB932EA1E44617BAC7222922E42A62/DoDl140025-V300.pdf.

    • In accordance with section 9902(h) of title 5, United States Code, annuitants reemployed in the Department of Defense shall receive full annuity and salary upon appointment. They shall not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or redetermined annuity for the reemployment period. Discontinued service retirement annuitants (i.e. retired under section 8336(d)(1) or 8416(b)(1)(A) of title 5, United States Code) appointed to the Department of Defense may elect to be subject to retirement provisions of the new appointment as appropriate. (See DoD instructions 1400.25, Volume 300, at http://www.dtic.mil/whs/directives.)

     

    • Fort Belvoir is located in Fairfax County, VA on a 8,656 acre tract along the Potomac River. Amenities include free parking, child care services, gymnasiums, bank, post office, education center, chapels, golf course, Officer Club, Community Club and Thrift Store. Accessible via I-95 and Rte 1. Richmond Hwy Express (REX) Metrobus line services Fort Belvoir. The national capital is minutes away. Jogging and walking paths are nearby, and a cafeteria is located within the facilities.

     Multiple positions may be filled from this announcement.


    HOW TO APPLY:

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    To apply for this position, you must provide a complete Application Package which includes:

    1. Your resume: If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.
    2. Your responses to the questionnaire
    3. Additional required documents (see Required Documents section below)

    The complete Application Package must be submitted by 11:59 PM (EST) on Tuesday, July 09, 2013.

    To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the questionnaire. Please ensure you click the Submit My Answers button at the end of the process. 

    If you cannot apply online, you will need to provide the same information obtained in the online process.  You will need three documents to complete this process:  the Occupational Questionnaire, the scan response form, U.S. Office of Personnel Management Occupational Questionnaire (OPM Form 1203-FX), and a separate document described in item #3. below. 

     

    1. Download the scan response form, OPM Form 1203-FX, from http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf. 

     

    2.View Occupational Questionnaire Use this information to guide you in completing the OPM Form 1203-FX.  Note that you may be instructed to leave some responses blank on the scan response form.

     

    3.  On a separate document, please identify which position(s) on your resume (include title, organization, and employment dates) support any response of “E” ("I am considered an expert in performing this task...."). 

     

    4. Fax the completed OPM Form 1203-FX, along with your required and supporting documents, to 1-478-757-3144. Your OPM Form 1203-FX will serve as a cover page for your fax transmission.

     

    PLEASE NOTE: The numbering on the OPM Form 1203-FX will not match the Occupational Questionnaire.  Section 25 of the OPM Form 1203-FX continuously numbers from number one, while the Questionnaire starts each section of questions with number one.  When entering your responses please continue regardless of number sequence.  This issue has been identified and will be resolved as soon as possible. 

     

    It is your responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is complete, accurate, and submitted by the closing date.  Uploaded documents may take up to one hour to clear the virus scan.  Faxed documents must be completely transmitted by 11:59p.m. Eastern Standard Time on the closing date Tuesday, July 09, 2013 of the announcement.

     

    The Department of the Defense provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the servicing civilian personnel unit. Requests for reasonable accommodation are made on a case-by-case basis.


    REQUIRED DOCUMENTS:

    The following documents are required:

    • Resume: If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.
    • If the position has an education requirement or you are qualifying based on a combination of education and experience or solely on education, you must submit your college transcripts with your application.
    • You MUST submit documents verifying your eligibility with your application package. These documents may include, but are not limited to: for current employment verification, a SF-50 or DD3434; If you are claiming Veterans Preference or Military Spouse preference (MSP), to verify your preference claim you MUST submit supporting documents with your application package. These documents may include, but are not limited to: for MSP claims, PCS orders and marriage certificate; for verification of Veteran Preference, DD214 (which indicates character of service) SF-15, VA Letter and/or Activation/Deactivation orders.
    • If you are currently serving on active duty: You MUST submit a certification from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. If you supply a certification at this stage, your preference/eligibility will be verified prior to appointment. For more information about Veteran's Preference, please click this link: http://www.opm.gov/employ/veterans/html/vetguide.asp. Please upload veteran's documents under the appropriate category

    If you fail to provide these documents, you will be marked as having an incomplete application package and will not be considered any further.

     

    PLEASE NOTE:  Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.  Some supplemental documents like military orders and marriage certificates may contain personal information for other than the applicant.  These documents may be sanitized to remove such personal information before submission with the application.  Applicants may be asked to provide an un-sanitized version of the documents upon selection to confirm eligibility.

    AGENCY CONTACT INFO:

    Central Resume Processing Center
    Phone: (410)306-0137
    Email: USARMY.APG.CHRA-NE.MBX.APPLICANTHELP@MAIL.MIL
    Agency Information:
    DDAAFG DEP CDR FOR DENTAL SERVICES
    314 Johnson Street
    Aberdeen, MD
    21005
    USA

    WHAT TO EXPECT NEXT:

    Once the application process is complete, a review of your application will be made to ensure you meet the job requirements.  To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire.  The numeric rating you receive is based on your responses to the questionnaire.  The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position.  Please follow all instructions carefully.  Errors or omissions may affect your rating. 

     

    To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position. 

     

    For questions regarding the status of your application, eligibility or qualifications determination contact: USARMY.APG.CHRA-NE.MBX.APPLICANTHELP@MAIL.MIL


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