This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Student Trainee (Information Technology) GS-2299-07

Department:General Services Administration

Agency:Federal Acquisition Service

Job Announcement Number:1305026LBOTR

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$38,967.00 to $55,264.00 / Per Year


Wednesday, July 03, 2013 to Wednesday, July 17, 2013




Full-time Part-time - Excepted Appointment may be converted to a term or permanent position.




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Current students enrolled at least half-time in an accredited high school, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.


You may have heard GSA called 'the government's landlord', but GSA is about more than just buildings...We're a vehicle management and acquisition service...a real estate IT solutions provider...a global supply chain manager...and more! GSA provides innovative solutions for Federal agencies that include products, services, workspace, and expertise to build a more high-performing, efficient, sustainable, and transparent government for the American people. And, since our jobs are as diverse as the services we provide, GSA is a great place to start, build, and expand your career.

GSA has been repeatedly named by the Partnership for Public Service as one of the 'Best Places to Work in the Federal Government'.

As an Information Technology Specialist (Pathways Intern), you will be involved in providing IT support and assistance to client agencies or prospective customers, all external to GSA. This developmental position will provide the opportunity to gain the experiences and knowledge required to perform the full range of duties of an IT Specialist.

This position is located in the Federal Acquisition Service, Network Services Division. This office manages programs that provide telecommunications to federal agencies, including administrative and technical support by:

  • Effectively leveraging competition to offer the best available telecommunications services and solutions at the best overall prices in the marketplace.
  • Providing a customer focused, highly responsive, and fully integrated approach to helping federal agencies. 

GSA offers its employees a wide range of benefits including: 

  • Federal health insurance plans (choose from a wide range of plans)
  • Life insurance coverage with several options to choose from
  • Leave policies to help you take care of your personal, recreational, and health care needs
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules and telework
  • Transit and child care subsidies
  • Training and development

This position is being announced under the Pathways Student Internship Program.  This Program is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with opportunities to work in agencies and explore Federal careers while still in school and while getting paid for the work performed. Students may be promoted up to the GS-11 level while in the Intern program, and students who successfully complete the program may be eligible for conversion to a permanent job in the civil service, up to grade GS-12 depending on the requirements of the position. Additional information about the Internship Program can be found at


  • Apply online (See How to Apply section.)
  • Signed participant agreement is required for employment under this Program.
  • U.S. Citizenship or National


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The selected candidate will perform technical IT work and project management functions and activities designed to efficiently and effectively deliver IT products, services, and solutions to external clients of GSA.  Examples of duties and responsibilities include:

  • Providing advice and guidance to customers on their technology needs; delivery methods; estimated timeframes and costs.
  • Providing guidance on which GSA contracts can be used and how.  Reviewing and evaluating the products, equipment, technical support services to develop an intimate knowledge of FAS’ contractual vehicles and products and delivery options for customers.
  • Providing timely schedule and informational updates to clients on progress of projects. 
  • Reviewing customer agency requests for information technology equipment, systems and design requirements.  
  • Reviewing and performing studies on changing hardware, software and industry standards in support to higher graded specialists performing more complex projects.
  • Assisting customers in developing cost projections for new or different products or services being proposed.
  • Assisting customers in researching technical decisions, such as deciding how to select off the-shelf hardware and software and how to use available technology products and equipment.  
  • Providing technical support and assistance when problems arise with IT equipment and/or services.


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The GS-7 salary range starts at $42,508 (Chicago) and $38,967 (Indianapolis) per year, if you meet the following qualifications. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

In order to qualify at the GS-7 level, you must possess one of the following:
  • Completion of one academic year of graduate level education (18 semester hours or the equivalent) in a qualifying major field of study. OR
  • Completion of all the requirements for a Bachelor's degree, in a qualifying major field of study, from an accredited college or university with Superior Academic Achievement. A qualifying major field of study includes: computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management. In order to qualify for Superior Academic Achievement, you must meet at least one of the following:
    1. Graduation in the upper third of the college, university or major subdivision such as the College of Liberal Arts or the School of Business Administration based on completed coursework.
    2. A grade point average (GPA) of 3.0 or higher out of a possible 4.0 as recorded in the official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum (grade point averages are rounded to one decimal place).
    3. A GPA of 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum (grade point averages are rounded to one decimal place).
    4. Election to membership in a national scholastic honor society (listed in the Association of College Honor Societies: Booklet of Information and/or Baird's Manual of American College Fraternities).
  • One year of specialized experience equivalent to the GS-5 level in the Federal service.
GS-5 or equivalent work experience is defined as experience applying a general knowledge of IT principles, concepts, and methods to perform limited IT work and basic project coordination activities including: reviewing and evaluating IT products, equipment and services for customer needs; applying general knowledge of procurement practices and procedures; reviewing requests for IT equipment, systems and design requirements; and assisting higher level specialists with management of more complex IT projects.

Superior Academic Achievement (SAA) at the baccalaureate level is fully qualifying at the GS-7 level.  For information on what constitutes SSA, refer to Section 4-F at the following OPM Website: General Policies

Qualifying educational institutions/programs for Pathways include: a high school/GED whose curriculum has been approved by a state or local governing body, or a home-school curriculum; and any accredited technical or vocational school, 2- or 4-year college or university, a graduate or professional school, or a post-secondary home-school curriculum.

A post-secondary certificate program must have been completed at a qualifying educational institution equivalent to at least 1 academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum.

Education completed outside of the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. If you received a degree abroad, contact the agency to which you are applying for guidance regarding having your degree reviewed by a U.S.-based credential evaluation service.

If selected, you must meet the following conditions:

  • Provide a copy of up-to-date transcripts (unofficial) at the end of each academic year, unless requested more frequently by the supervisor or Human Resources Office, for verification of enrollment and academic standing as proof of continuing eligibility for participation in the Intern Program.
  • Sign an agreement between GSA, the student and educational institution that will identify agreed-upon schedule of school and work to ensure work responsibilities do not interfere with academic performance.
  • Serve in a probationary/trial period for the entire duration of the internship appointment.
  • Be able to make a direct deposit of your salary check to a financial organization.
  • Males born after December 31, 1959 and who are at least 18 years of age must have registered with the Selective Service.
  • Complete a "Declaration of Federal Employment" (OF-306) to determine suitability for Federal employment.
  • Undergo a background security investigation and receive a favorable adjudication.
  • If you are not a current GSA employee, you must complete the Department of Homeland Security (DHS) Form I-9 to determine identity and employment (work status) eligibility. GSA will verify the information through the DHS e-Verify automated system. Any identified discrepancies must be resolved as a condition of continued employment.
  • Complete an OGE Form 450, Confidential Financial Disclosure Report, and obtain approval that no conflict or an appearance of conflict exists between your financial interest and this position.


Applications will be reviewed to determine applicant eligibility for appointment under the Pathways Program and to ensure they meet minimum qualification for the position being filled.  Qualified applicants will be referred by veteran's preference category.

To preview questions please click here.


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GSA offers a comprehensive benefits package. To explore the major benefits offered to most Federal employees, see Benefits.


Bargaining Unit status:  NFFE

If you are selected for this position at a grade lower than the full performance level, you may be promoted up to that grade level without further competition in accordance with all applicable regulations.  However, promotions are not guaranteed and are dependent on performance. 

Travel, transportation, and relocation expenses are not authorized for this position.  Any travel, transportation, and relocation expenses associated with reporting for duty in this position will be the responsibility of the successful applicant.

Additional vacancies may be filled from this announcement as needed.  This vacancy announcement does not preclude filling this position by other means.  Management also has the right not to fill the position.


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You must submit a complete application including any required documents prior to 11:59 pm Eastern Time on the closing date of the Announcement. Errors or omissions may result in your not being considered for this vacancy. For information on applying for a GSA vacancy, please visit Applying for a GSA Job We will only consider applications submitted through the online process listed below unless an exception has been approved by a representative of the HR Office listed on this announcement. A description of the online process is provided below:

  1. Select the "Apply Online" button. Log on to OPM's USAJOBS to access your existing resume or to create a new one.
  2. From your account, select which resume you wish to submit. You also have the option of attaching any required documents saved in your USAJOBS account. Click "Apply for this Position Now!"
  3. You will be redirected to GSA's automated system, GSAjobs. First time users will be asked to respond to "Account Creation" questions. If you are a return GSAjobs user, click the links on the left to review and update any necessary profile information before continuing on with the application process.
  4. You will be prompted to respond to "Eligibility Questions" which will be used to determine your eligibility to apply for various types of vacancies. If you are a return user, these fields will pre-populate with your previous responses. Please review and make any necessary changes before proceeding.
  5. Next, you will be asked to respond to vacancy specific questions regarding your qualifications and the knowledge, skills, abilities, and/or other competencies required to successfully perform this position.
  6. Submit any required documents (see below). A "Vacancy Documents" page is automatically displayed by the GSAjobs system. Most documents become part of your permanent electronic file and you need to submit them only once unless you wish to update. You can view the Description column next to each form to determine if a previously submitted document is on file. For each document you must submit, select one of the following options in the "Action" column:
    • "Upload" - Using the Document Manager, upload document (.gif, .jpeg, .png, .rtf, .pdf, and .doc format only) directly from your computer;
    • "USAJOBS" - Using the Document Manager, download a document you previously attached from your USAJOBS account for this vacancy.
    • "FAX" - Print the Fax Cover Sheet, then fax cover sheet and document(s) to the listed phone number. We strongly recommend you read the "Fax Instructions" provided on the Document Manager page prior to printing the Fax Cover Sheet and faxing your information.
  7. At this point, if you are determined to be qualified for the position based upon your previous responses, additional assessment questions may be presented.
  8. Finally, you'll receive an Application Review Page which allows you to review the information that will be submitted. You can save a copy of your application by selecting the 'Save PDF' button. Then, YOU MUST CLICK THE 'FINISH' BUTTON to submit your application.

Note: If you cannot complete any part of the application process listed above, contact the Human Resources Office/representative listed on the announcement prior to the announcement deadline for instructions on how to proceed. Be sure to receive prior HR approval to deviate from these instructions so that your application will be considered.


Please review the following to determine which documents you must submit in order to complete your application:

Proof of Student Status:  Applicants must provide documentation of student status.  Such documentation may be a photocopy of a school transcript, official documentation of registration, tuition bill, or, if a new student, a copy of the acceptance letter from the college or university. If selected, an official copy will be required prior to appointment.

Veterans: In order to be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214. Your DD-214 must show the type of discharge and dates of active duty (member 4 copy). If you are claiming 10-point preference, you must submit the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement to this preference. A list of documents which serve as acceptable proof of entitlement is indicated on the SF-15 form.  Active Duty Military Personnel - In lieu of the DD-214, active duty service members may submit a written document from the armed forces certifying that they expect to be discharged or released under honorable conditions not later than 120 days after the date the certification is signed.

College Transcripts: Submit a photocopy of your college transcript(s) if the qualifications for this announcement have an education requirement, or if you are using education to meet all or part of the qualification requirements. If selected, an official/sealed transcript will be required prior to appointment. For education completed outside the United States, also submit a valid foreign credential evaluation that substantiates possession of the required education. See OPM's General Policies for information on crediting education.


Theresa Gibbs
Phone: 312-353-8177
Fax: 000-000-0000
Agency Information:
GSA, Federal Acquisition Service
General Services Administration
Human Resources Division (5ADH)
230 S. Dearborn Street
Chicago, IL
Fax: 000-000-0000


If your application is complete, we will review your application to ensure you meet the basic qualification requirements and to determine eligibility for appointment under the Pathways Program.  Qualified applicants will be referred by veteran’s preference category. 

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