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This Position Is No Longer Available

Job Title:  Information Technology Specialist, GS-2210-09 - Recent Graduates Program
Department:  General Services Administration
Agency:  Federal Acquisition Service
Job Announcement Number:  1305025LBOTR

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$47,664.00 to $67,589.00 / Per Year
Wednesday, July 03, 2013 to Wednesday, July 17, 2013
Full-time - Excepted appointment which may be non-competitively converted to a term or permanent position.
FEW vacancies - Indianapolis, IN, US  View Map
FEW vacancies - Chicago Metro Area, IL, US
  1. Graduates receiving a qualifying associates, bachelors, masters, professional, doctorate, vocational or technical degree or certificate from a qualifying educational institution within the past 2 years or after 12/27/2010.
  2. Preference eligible veterans precluded from applying due to military service obligation may apply up to 2 years from the date of discharge/release from active duty, but no more than 6 years after the date educational requirements are met.


You may have heard GSA called 'the government's landlord', but GSA is about more than just buildings...We're a vehicle management and acquisition service...a real estate IT solutions provider...a global supply chain manager...and more! GSA provides innovative solutions for Federal agencies that include products, services, workspace, and expertise to build a more high-performing, efficient, sustainable, and transparent government for the American people. And, since our jobs are as diverse as the services we provide, GSA is a great place to start, build, and expand your career.

GSA has been repeatedly named by the Partnership for Public Service as one of the 'Best Places to Work in the Federal Government'.

As an Information Technology Specialist, you will be involved in providing IT support and assistance to client agencies or prospective customers, all external to GSA.  This advanced developmental position will provide the opportunity to gain the experiences and knowledge required to perform the full range of duties of an IT Specialist.

This position is located in the Federal Acquisition Service, Network Services Division. This office manages programs that provide telecommunications to federal agencies, including administrative and technical support by:

  • Effectively leveraging competition to offer the best available telecommunications services and solutions at the best overall prices in the marketplace.
  • Providing a customer focused, highly responsive, and fully integrated approach to helping federal agencies. 

GSA offers its employees a wide range of benefits including:

  • Federal health insurance plans (choose from a wide range of plans)
  • Life insurance coverage with several options to choose from
  • Leave policies to help you take care of your personal, recreational, and health care needs
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules and telework
  • Transit and child care subsidies
  • Training and development

This position is being announced under the Pathways Recent Graduates Program.  This program affords developmental experiences in the Federal Government intended to promote possible careers in the civil service to individuals who have recently graduated from qualifying educational institutions or programs.  Successful applicants are placed in a dynamic, developmental program with the potential to lead to a civil service career in the Federal Government. The program lasts for 1 year (unless the training requirements of the position warrant a longer and more structured training program). Additional information about the Recent Graduates Program can be found at


  • Apply online (See How to Apply section.)
  • Signed participant agreement is required for employment under this Program.
  • U.S. Citizenship or National


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The selected candidate will perform technical IT work and project management functions and activities designed to efficiently and effectively deliver IT products, services, and solutions to external clients of GSA.  Examples of duties and responsibilities include:

  • Providing advice and guidance to customers on their technology needs; delivery methods; estimated timeframes and costs.
  • Providing guidance on which GSA contracts can be used and how.  Reviewing and evaluating the products, equipment, technical support services to develop an intimate knowledge of FAS’ contractual vehicles and products and delivery options for customers.
  • Providing timely schedule and informational updates to clients on progress of projects. 
  • Reviewing customer agency requests for information technology equipment, systems and design requirements.  
  • Reviewing and performing studies on changing hardware, software and industry standards in support to higher graded specialists performing more complex projects.
  • Assisting customers in developing cost projections for new or different products or services being proposed.
  • Assisting customers in researching technical decisions, such as deciding how to select off the-shelf hardware and software and how to use available technology products and equipment. 
  • Providing technical support and assistance when problems arise with IT equipment and/or services.


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The GS-9 salary range starts at $47,664 per year for Indianapolis and $51,995 per year for Chicago, if you meet the following qualifications. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

To qualify at the GS-09 level, applicants must meet the experience or education requirements listed below:


Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:


  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information to individuals or groups effectively taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
In addition to meeting all of the four competencies listed, above, applicants must demonstrate at least one year of specialized experience equivalent to the GS-07 level in the Federal service.

Specialized Experience: Applying a basic knowledge of IT principles, concepts, and methods to perform routine IT work and project management activities including: providing routine advice and guidance on technology needs, delivery methods, estimated timeframes and costs; reviewing and evaluating IT products and services in order to meet customer needs; applying basic procurement practices and procedures; and assisting higher level specialists with management of more complex IT projects.

EDUCATION SUBSTITUTIONS: A master’s degree or have 2 full years of progressively higher level graduate education leading to a master’s or equivalent graduate degree. Degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Qualifying educational institutions/program for Recent Graduate Program include:  a qualifying associates, bachelors, masters, professional, doctorate, vocational or technical degree or certificate from a qualifying educational institution within the past 2 years or after 12/27/2010.

Preference eligible veterans precluded from applying due to military service obligation may apply up to 2 years from the date of discharge/release from active duty, but no more than 6 years after the date educational requirements are met.

Applicants may refer to the U.S. Department of Education’s Institutional Accreditation System to determine whether their school/program is accredited:

A post-secondary certificate program must have been completed at a qualifying educational institution equivalent to at least 1 academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum.

Education completed outside of the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. See OPM's General Policies for information on crediting education.

If selected, you must meet the following conditions:

  • Serve a one year probationary period (unless you have previously satisfied this requirement).
  • Be able to make a direct deposit of your salary check to a financial organization.
  • Males born after December 31, 1959 and who are at least 18 years of age must have registered with the Selective Service.
  • Complete a "Declaration of Federal Employment" (OF-306) to determine suitability for Federal employment.
  • Undergo a background security investigation and receive a favorable adjudication.
  • If you are not a current GSA employee, you must complete the Department of Homeland Security (DHS) Form I-9 to determine identity and employment (work status) eligibility. GSA will verify the information through the DHS e-Verify automated system. Any identified discrepancies must be resolved as a condition of continued employment.
  • Complete an OGE Form 450, Confidential Financial Disclosure Report, and obtain approval that no conflict or an appearance of conflict exists between your financial interest and this position.
  • Undergo a background investigation and receive favorable adjudication. This position has been designated as a Public Trust Position.


Applications will be reviewed to determine applicant eligibility for appointment under the Pathways Program and to ensure they meet minimum qualification for the position being filled.  Qualified applicants will be referred by veteran's preference category.

To preview questions please click here.


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GSA offers a comprehensive benefits package. To explore the major benefits offered to most Federal employees, see Benefits.


Bargaining Unit status:  NFFE

If you are selected for this position at a grade lower than the full performance level, you may be promoted up to that grade level without further competition in accordance with all applicable regulations.  However, promotions are not guaranteed and are dependent on performance. 

Travel, transportation, and relocation expenses are not authorized for this position.  Any travel, transportation, and relocation expenses associated with reporting for duty in this position will be the responsibility of the successful applicant.

Additional vacancies may be filled from this announcement as needed.  This vacancy announcement does not preclude filling this position by other means.  Management also has the right not to fill the position.


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You must submit a complete application including any required documents prior to 11:59 pm Eastern Time on the closing date of the Announcement. Errors or omissions may result in your not being considered for this vacancy. For information on applying for a GSA vacancy, please visit Applying for a GSA Job We will only consider applications submitted through the online process listed below unless an exception has been approved by a representative of the HR Office listed on this announcement. A description of the online process is provided below:

  1. Select the "Apply Online" button. Log on to OPM's USAJOBS to access your existing resume or to create a new one.
  2. From your account, select which resume you wish to submit. You also have the option of attaching any required documents saved in your USAJOBS account. Click "Apply for this Position Now!"
  3. You will be redirected to GSA's automated system, GSAjobs. First time users will be asked to respond to "Account Creation" questions. If you are a return GSAjobs user, click the links on the left to review and update any necessary profile information before continuing on with the application process.
  4. You will be prompted to respond to "Eligibility Questions" which will be used to determine your eligibility to apply for various types of vacancies. If you are a return user, these fields will pre-populate with your previous responses. Please review and make any necessary changes before proceeding.
  5. Next, you will be asked to respond to vacancy specific questions regarding your qualifications and the knowledge, skills, abilities, and/or other competencies required to successfully perform this position.
  6. Submit any required documents (see below). A "Vacancy Documents" page is automatically displayed by the GSAjobs system. Most documents become part of your permanent electronic file and you need to submit them only once unless you wish to update. You can view the Description column next to each form to determine if a previously submitted document is on file. For each document you must submit, select one of the following options in the "Action" column:
    • "Upload" - Using the Document Manager, upload document (.gif, .jpeg, .png, .rtf, .pdf, and .doc format only) directly from your computer;
    • "USAJOBS" - Using the Document Manager, download a document you previously attached from your USAJOBS account for this vacancy.
    • "FAX" - Print the Fax Cover Sheet, then fax cover sheet and document(s) to the listed phone number. We strongly recommend you read the "Fax Instructions" provided on the Document Manager page prior to printing the Fax Cover Sheet and faxing your information.
  7. At this point, if you are determined to be qualified for the position based upon your previous responses, additional assessment questions may be presented.
  8. Finally, you'll receive an Application Review Page which allows you to review the information that will be submitted. You can save a copy of your application by selecting the 'Save PDF' button. Then, YOU MUST CLICK THE 'FINISH' BUTTON to submit your application.

Note: If you cannot complete any part of the application process listed above, contact the Human Resources Office/representative listed on the announcement prior to the announcement deadline for instructions on how to proceed. Be sure to receive prior HR approval to deviate from these instructions so that your application will be considered.


Please review the following to determine which documents you must submit in order to complete your application:

Proof of Recent Graduate Status:  Applicants must provide documentation of completion within the previous 2 years of a qualifying associates, bachelors, masters, professional, doctorate, vocational or technical degree or certificate from a qualifying educational institution.*  NOTE:  Veterans precluded from applying within the two-year window due to a military service obligation, must provide documentation of discharge or release from military service within the previous 2 years and completion of satisfactory degree or certificate program within the previous 6 years.

*Due to a regulatory exception, those who completed these educational requirements after December 27, 2010 will receive consideration through July 10, 2014.

Veterans: In order to be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214. Your DD-214 must show the type of discharge and dates of active duty (member 4 copy). If you are claiming 10-point preference, you must submit the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement to this preference. A list of documents which serve as acceptable proof of entitlement is indicated on the SF-15 form.  Active Duty Military Personnel - In lieu of the DD-214, active duty service members may submit a written document from the armed forces certifying that they expect to be discharged or released under honorable conditions not later than 120 days after the date the certification is signed.

College Transcripts: Submit a photocopy of your college transcript(s) if the qualifications for this announcement have an education requirement, or if you are using education to meet all or part of the qualification requirements. If selected, an official/sealed transcript will be required prior to appointment. For education completed outside the United States, also submit a valid foreign credential evaluation that substantiates possession of the required education. See OPM's General Policies for information on crediting education.


Theresa Gibbs
Phone: 312-353-8177
Fax: 000-000-0000
Agency Information:
GSA, Federal Acquisition Service
General Services Administration
Human Resources Division (5ADH)
230 S. Dearborn Street
Chicago, IL
Fax: 000-000-0000


We will review your application to ensure you meet the basic qualification requirements and to determine eligibility for appointment under the Pathways Program.  Qualified applicants will be referred by veteran’s preference category. 

Thank you for your interest in working for U.S. General Services Administration! 

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