IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
GS-05: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-4.
GS-06: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-5.
Specialized Experience - Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Examples of specialized experience:
At the GS-05: Processing and adjudicating claims; examining claim forms and evidence submitted; assisting claimants in completing applications for benefits; preparing cases for hearing; reviewing annual reports; uses various word processing software packages including advanced software functions including word processing, database, spreadsheet, electronic mail or graphics or uses varied functions of several of these types to produce correspondence, reports, statistical summaries and data lists in support of the office. Maintains records, files and progress reports; experience working with computer information systems and its operations in order to extract and update status information; experience providing customer service; experience preparing/coordinating the preparation of administrative records and reports dealing with travel, training, time and leave usage.
GS-06: In addition to the specialized experience mentioned above, experience reviewing, approving or recommending actions on payment of medical bills or vouchers; assisting claimants with post adjudicative problems including missing or delayed checks, address changes, reports of death, and changes in dependency status; experience obtaining medical evidence by scheduling medical appointment; experience authorizing and initiating payments for medical testing and related expenses.
substitution of education for experience:
For GS-5: 4 years above high school in any field. For GS-06, education is not creditable for position above the GS-05 level.
If you wish to use your education as a basis for meeting the eligibility and/or minimum qualification requirements for this position, you must submit academic transcripts demonstrating that you meet the qualifying educational requirements. If specific course work is required to fulfill the eligibility and/or minimum qualification requirements, you must supply transcripts from each academic institution in which the required courses were taken in order to receive credit for that course work. See the 'Qualifications and Evaluations' section of this announcement for more details.
If you do not submit sufficient academic documentation necessary to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement, your application will be deemed incomplete and you will be ineligible for further consideration for this vacancy.
College Transcript and Evaluation of Foreign Education - The Department of Labor does not recognize academic degrees from unauthorized secondary schools or post-secondary institutions that are not accredited by an accrediting body recognized by the Department of Education. Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position. Click Evaluation of Foreign Education
for more information.
Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.
HOW YOU WILL BE EVALUATED:
If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.
Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.
Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.
Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):
Technical: Knowledge of how to perform one's job. Refers to specialized knowledge that is acquired through formal training or extensive on-the-job experience. Oral Communication: Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations and responds appropriately. Writing: Communicates information in a sufficient and organized manner; produces written information, which may include technical material that is appropriate for the intended audience. Customer Services: Works with clients and customers (that is, any individual who use or receive the services or products that your work unit produces, including the general public, individual who work in the agency, other agencies, or organizations outside the government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Technology Application: Uses machines, tools, or equipment effectively; uses computers and computers applications to analyze and communicate information in the appropriate format. Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.) To preview questions please click here.
INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration. ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".
Click Application of Veterans Preference for Category Rating Jobs for more information.