- U.S. citizenship. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Proficient in both written and spoken English
- Ability to pass pre-employment background investigation
- Ability to pass pre-employment physical
Preferred Experience: Clinical or office experience in the healthcare field
** IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. **
** Time-in-Grade Restriction - Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. These applicants must have held the GS-4 grade or higher for a year in order to meet this requirement for the GS-5 level of this vacancy. The grade may have been in any occupation but must have been held in the Federal service. **
Specialized Experience: To qualify, at least one (1) full year of specialized experience that equipped the applicant with the particular knowledge, skill, and abilities to perform successfully the duties of the Medical Support Assistant. To be creditable, this experience must have been equivalent to at least the GS-4 level in the Federal service. Specialized experience is defined as experience interacting with both internal and external customers, establishing and maintaining customer information as well as administrative records, and verifying and updating information in database systems.
Education: Four (4) years of successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite may be used to qualify at the Grade 5. One year of full-time academic study is defined as 30 semester hours, 45-quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business secretarial, or technical school.
Combination of Experience and Education: A combination of experience and successfully completed education to meet the total experience requirements to qualify at the Grade 5 level. For example, an applicant with six (6) months of appropriate experience equivalent to GS-4 (50 percent of the experience requirement for GS-5) and two (2) years of successfully completed education above high school, as is describe above, (50 percent of the education requirement for the GS-5) would be qualified for a GS-5 position.
References: Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's web site at http://www.opm.gov/qualifications .
PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Physical Requirements: Work is performed in a typical office setting and is sometimes accomplished under pressure and with constant interruptions. Flexibility to changes and duties is necessary. The work is sedentary and requires some walking, standing, bending, and carrying light items such as books, papers, and office supplies.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.
Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
HOW YOU WILL BE EVALUATED:
Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.