Serves as the Clinical Program Manager to independently oversee professional counseling staff and the day-to-day operations of an ongoing Substance Abuse Counseling Center/ Consolidated Substance Abuse Counseling Center designed to treat alcohol and drug abuse related problems including co-occurring disorders of active duty military, their dependents, retirees, civilian employees, and their dependents and other eligible personnel. Screens, interviews and refers, if necessary, special problem cases to the SACC/CSACC Director if patient is beyond the professional capacity of the counseling staff. As needed, performs psychosocial evaluations, and analyzes clinical assessments. Provides clinical supervision to counseling staff supervises and monitors treatment accomplished by counselors. Develops Professional Improvement/Quality Assurance by implementing or maintaining quality assurance processes. Makes improvements, solves problems or takes corrective action when problems arise. Oversees clinical assessments of patients and assigns the applicable diagnosis. Conducts individual, group and/or family therapy with Marine and family that present for care with co-occurring disorders and/or substance abuse disorders.
As a credential Licensed Independent Practitioner (LIP), performs diagnosis of mental health disorders and other DSM-IV psychiatric diagnosis and determine level of patient treatment that focuses on treatment intensity and individual patient needs.
Researches and determines professional training needs and opportunities for staff. Coordinates with the Credentialing Office to ensure that staff training for recertification is met. Prepares and conducts in-service training as required by SACC/CSACC Director. Arranges for outside training opportunities through contacted courses when required; evaluates professional development activities to ensure training goals are met. Attends conferences and meetings of professional and other relevant associations. Keeps the Director informed on potential issues and concerns that can affect the viability of the Substance Abuse Program. Provides Critical Incident Reports (CIRs) to the Director when warranted.
Manages/supervises full performance of counseling staff to include: assigning and distributing work, coaching, counseling, tutoring, and mentoring counselors and other staff as assigned by the SACC /CSACC director; assisting with performance reviews, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to substance abuse, and take appropriate action.
Keeps abreast of clinical supervision/training and closely related areas in the field, with an emphasis on substance abuse and co-occurring disorders intervention, assessment, and treatment through membership in professional societies, continuing education, training, and literature.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours (to include weekends as necessary).
Performs other related duties as assigned.