Job Overview


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

DISASTER. It strikes anytime, anywhere. It takes many forms -- a hurricane, an earthquake, a tornado, a flood, a fire or a hazardous spill, an act of nature or an act of terrorism. It builds over days or weeks, or hits suddenly, without warning. Every year, millions of Americans face disaster, and its terrifying consequences.

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How You Can Lead the Way

The National Flood Insurance Program (NFIP) was created by Congress in 1968 and is administered by the Federal Emergency Management Agency (FEMA), under the Department of Homeland Security (DHS).  The Information Technology computer environment and application software both require diligent and professional oversight due to the advancing age of the legacy system and the growing focus on privacy, auditability, compliance, privacy and security.  Due to the importance of ensuring an effective and secure legacy system environment and additionally to envision and direct an achievable path-forward for the development of a modernized technology solution for the NFIP, FEMA requires a technologically versed, seasoned senior level program executive.  There are numerous areas of management and oversight for which the Senior Leader will be accountable within the NFIP IT Program Management Office (PMO).  Additionally, declarative decision-making and political deftness is fundamental to addressing disparate objectives and positions to successfully bring them to closure.

The Senior Leader role will direct the NFIP IT PMO in project and program management that will enable FEMA to accomplish two distinct goals.  The first is to ensure that the currently functioning legacy system environment is appropriately maintained until such time as a modernized legacy system is developed and implemented.  The second is to guide the development and implementation of a modernized hardware and software environment to meet the needs of the NFIP.  The third is to provide experienced judgment with resource allocation and resolution of resource conflicts throughout the system modernization effort referenced above.  The fourth is to lead the creation and adoption of department and agency project management standards.

EMERGENCY ASSIGNMENT:  For all nonbargaining unit positions, the following applies:  Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites.  All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.


The incumbent will be expected to provide senior leadership, coordination, and strategic planning to accomplish agency and administration goals and objectives. This Senior Leader position is a key position on the FIMA management team. To accomplish the goals of the organization this position will also take direction from an Executive Steering Committee (ESC), and will be expected to provide the following senior level management activities:

1) Understand DHS and FEMA initiatives in order to direct the program management needed to support those initiatives. Collaborate across teams as needed to deliver innovative and high quality solutions in a timely and a cost effective manner.

2) Develop and implement strategies that enable continuous quality and productivity improvement for the legacy NFIP system maintenance and operation.

3) Work directly with all appropriate auditors in support of annual IT audits and ensure that audit process is accurately followed and that FEMA stakeholders are adequately and professionally represented.

4) Build strong working relationships with various cross functional groups throughout DHS and FEMA, and work closely with FEMA’s Federal Insurance business unit to ensure successful implementation of a modernized computer and software environment to support the NFIP.

5) Manage a team of senior level project and functional managers comprised of both government and contractor personnel to support the legacy system. These individuals will provide program management, security, maintenance and operational expertise.

6) Manage and direct the accurate and timely reporting to the Office of Management and Budget (OMB), Government Accountability Office (GAO), NFIP IT SS Executive Steering Committee (ESC), biweekly updates to the FIMA Deputy Associate Administrator for Federal Insurance and other such reporting as deemed appropriate.

7) Manage and direct the accurate and timely updates to all financial reporting, program monitoring and investment management systems as required.

8) Participate in the numerous conferences and committee meetings that are a key part of the NFIP’s outreach and communication efforts. The purpose is to solicit industry input and apprise industry of relevant NFIP IT related information.

9) Understand the overall business and strategic initiative goals as well as the timelines of those goals. Develop effective and reliable metrics for measuring program and project progress towards those goals.

10) Build and maintain positive, success driven relationships with contractors who support the NFIP IT PMO, contractors who support FIMA and its business processes, Write Your Own (WYO) insurance companies, flood industry contractors who support the WYOs, and other stakeholders involved with the NFIP.