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This Position Is No Longer Available

Department:  Department Of Homeland Security
Agency:  Immigration and Customs Enforcement
Job Announcement Number:  LAG-PHS-907405-LMA-006

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$60,672.00 to $103,080.00 / Per Year
Friday, June 14, 2013 to Friday, July 05, 2013
Full Time - Permanent
1 vacancy in the following location:
Florence, AZ United StatesView Map
This position is open to US Public Health Service (USPHS) Commissioned Corps Officers


NOTE: This position is in the U.S. Public Health Service (USPHS) Commissioned Corps and you will be referred as a Commissioned Corps personnel and not as a candidate to a permanent GS career or career-conditional appointment. This USPHS position is being filled at the rank of Commander (O-5).


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyber space and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security. With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

The ICE Health Service Corps (IHSC) exists within the organizational structure of the Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the health care professionals working together to provide quality health care services.

The incumbent serves as the AHSA for one of the healthcare facilities located across the nation for the ICE Health Service Corps (IHSC). These sites provide medical care to detainees in Immigration and Custom Enforcement (ICE) custody. IHSC serves as the medical expert for ICE.


The ICE Health Service Corps protects America by providing health care and public health services in support of immigration and customs law enforcement. This is accomplished through maintaining a committed, effective and efficient workforce to provide evidenced based appropriate health care in a cost effective manner to the detained population.


  1. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
  2. Cultural Competency.
  3. Interpersonal Skills.
  4. Strong Oral/Written Communication Skills.
  5. Integrity/Honesty.
  6. Maintains current CPR/BLS certification.
  7. Maintains current ACLS certification (optional).
  8. Maintains basic readiness.
  9. Maintains clinical professional skills via continuing education opportunities.


  • Maintain current license and meet continuing State edu requirements(if req)
  • Maintain BLS certifications
  • Competencies
  • Complete Application Package (see How to Apply Tab)
  • Relevant Experience (see Qualifications and Evaluations Tab)
  • Ability to pass background investigation


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  1. Interpretation and translation activities within the scope of the employees’ duties
  2. Assess these employees’ language abilities to ensure their competency to perform language services for particular duties; and describe plans for enhancing employees’ language abilities.
  3. Works with Supervisory Clinician to prepare Medical Unit staffing schedule.
  4. Receives all staff leave requests (except for the Clinical Director) and forwards same to HSA.
  5. Ensures staff coverage for all shifts, including coverage for sick calls and leave requests.
  6. Coordinates day-to-day operations of clinic, resolving issues as they arise, and appropriately seeks guidance as needed.
  7. Works with Supervisory Clinician to ensure access to care, and all services are accessible/provided for all detainees, per IHSC policy.
  8. Provides administrative supervision of all employees, per delegation of the HSA.
  9. Informs HSA of personnel issues, and potential resolutions.
  10. Seeks guidance appropriately.
  11. Completes weekly, monthly, and annual reports as required, and monitors data.
  12. Assists HSA with establishing and managing purchasing accounts.
  13. Manages ordering of clinic supplies, verifies inventory, reviews and certifies invoices, and tracks IMPAC card purchases.
  14. Maintains ongoing communication with Headquarters Purchasing Officer to ensure compliance with IHSC and Federal regulations for purchasing and procurement.
  15. Performs interviews with prospective new employees, providing recommendations to HSA.
  16. Arranges for orientation of all new employees per IHSC policy.
  17. Assists HSA to maintain on-site personnel files per IHSC policy.
  18. Assigns staff for collateral duties as needed, such as Infection Control Officer, Safety Officer, and Performance Improvement Coordinator.
  19. Assures assigned activities are completed in a timely manner.
  20. Coordinates activities with the on site Clinical Director as indicated.
  21. Participates in all accreditation preparation activities, under guidance of HSA.
  22. Ensures that all staff training is conducted per IHSC policy, and as needed to meet accreditation standards.
  23. Schedules and conducts unit meetings, including Performance Improvement, staff meetings, Pharmacy &Therapeutics, and others, as assigned by HSA.
  24. Provides information on staff performance to HSA for the evaluation process.
  25. Apprises HSA of incidents, sentinel events, and potential litigation.
  26. Informs ICE officials and assists with investigations and problem resolution as needed.
  27. Provides direct patient care within appropriate scope of practice to meet the needs of the clinic, as required.
  28. Maintains a consistent professional attitude and demeanor consistent with officers hip.
  29. Provides communication in a tactful and diplomatic manner.
  30. Serves as a USPHS Officer role model for staff.
  31. Demonstrates support of the IHSC mission at all times.
  32. Maintains a good working relationship with the Officer in Charge or Warden, correctional personnel, contract providers, outside agencies, and all on-site personnel.
  33. Knows and follows supervisory chain of command.
  34. Other duties as assigned.


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  1. Appropriate current professional licensure or certification.
  2. Minimum 3-5 years experience in Health Care with strong business and management skills.
  3. Supervisory, leadership, conflict management, and management experience.
  4. Flexibility and ability to adapt to sudden changes in schedule and work requirements.
  5. Master’s degree in Health Care Administration, Public Health or a related field, preferred.
  6. Knowledge and proficiency in MS Office Applications.
  7. Knowledge of staff development and basic adult learner teaching skills.
  8. Knowledge of forensics concepts and principles.
  9.  Knowledge of team building principles.


  1. The work may require physical exertion such as lifting objects greater than 30 pounds.
  2. Required to perform CPR standing or kneeling.
  3. Must be able to assist patients in and out of wheelchairs and/or medical beds.
  4. The work may necessitate some physical characteristics that will be required when responding to an emergency situation, such as running short distance, prolonged standing and working in an austere environment.


Applications will be evaluated against the required Knowledge, Skills, and Abilities as listed in this announcement.


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Pay and benefits for PHS officers are managed through the Division of Commissioned Corps Personnel and Readiness and are comparable to the pay and allowances authorized for members of the Armed Forces. Specific information can be found in the Department of Defense Financial Management Regulation, 7000.14-R at




1. DHS

2. ICE

3. ERO


1. Health and Human Services (HHS)



General supervision by Health Services Administrator (HSA), or IHSC Chief, Field Operations.


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

Your complete application package must be submitted by 11:59 PM (EST) on Friday, July 05, 2013 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click the Submit My Answers button to submit your application package.
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  • To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


  • You must submit your resume which shows relevant experience, education, and training. Work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
  • You must submit copies of proof of licensures, degrees, certificates and all other required documentation identified in this announcement.
  • You must submit your three (3) most recent Commissioned Officer Effectiveness Report (COER). 

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

  1. To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 907405.
  2. Fax your documents to 1-478-757-3144.

If you cannot complete your Application Package online, you may fax all of your materials. Your complete application package must be submitted by 11:59 PM (EST) on Friday, July 05, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items
  3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to Friday, July 05, 2013 for further instructions. You must submit all required information by Friday, July 05, 2013. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. A valid email address is required in order to notify you of the outcome of your application.


IHSC Recruiting
Phone: (202)732-4600
Agency Information:
ICE Laguna Service Center
500 12th St SW
Washington, DC


If you meet all eligibility requirements, your application package will be sent to the hiring manager for further consideration.

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