Job Overview


The President has challenged cabinet Secretaries and senior Federal agency heads to create a government that is more citizen centered, results oriented, and market based. To achieve this vision within The Department of Homeland Security, we are searching for high caliber leaders who possess high standards of excellence and enjoy challenges and opportunities.

Who May Apply:  Applications will be accepted from all groups of qualified individuals (All Sources). 

Organizational Location: This position is located within the Department of Homeland Security, U.S. Citizenship and Immigration Services, Refugee, Asylum, and International Operations, in Washington, DC.



U.S. Citizenship and Immigration Services (USCIS) is an agency within the U.S. Department of Homeland Security comprised of 15,000 Federal employees and contractors working in approximately 250 Headquarters and field offices around the world.   We are responsible for the administration of immigration and naturalization adjudication functions and establishing immigration services policies and priorities.

Our functions include:

·          Adjudication of immigrant visa petitions

·          Adjudication of naturalization petitions

·          Adjudication of asylum and refugee applications

·          Adjudication performed at Service Centers


As Deputy Associate Director of Refugee, Asylum and International Operations at U. S. Citizenship and Immigration Services (USCIS), you will oversee programs related to asylum and refugee processing, immigration services, and liaison activities at overseas locations. You will plan, coordinate, and ensure consistent administration of USCIS international operations to provide protection to refugees worldwide in accordance with administration goals and objectives. You will maintain good working relationships with United States Ambassadors and their staffs to provide maximum effectiveness at Embassies and Consulates. You will chair meetings with foreign Ambassadors to the United States on specific issues affecting their countries. At the request of foreign governments, you will lead efforts to assist them in establishing or improving programs in their home countries and conducting training.

You will conduct liaison activities with other departments to address international related issues. You will meet with community and advocacy groups and non-governmental organizations to explain operations and policies, address any public concerns and, with the Office of Public Affairs, respond to inquiries from the press. As a primary contact with the Department of State, you will coordinate all international operations involving USCIS issues, such as the visa-issuing process. You will lead the development of international policies, standard operating procedures and guidelines, long-range and short-term strategic plans; and performance measures.

You will report to the Associate Director, Refugee, Asylum and International Operations, and supervise all offices directly or indirectly supporting the office. Your responsibility will include providing: leadership for the Refugee, Asylum and International Operations functions; stewardship of human and fiscal resources under your charge; vision and direction to support a continuous improvement approach to business processes; commitment and support for USCIS performance management activity; and collegial service as a member of the Director's senior management team.

As a member of the agency's executive team, you will implement the President's Management Agenda within your specific area of responsibility. For an overview of the diverse responsibilities USCIS carries out within the Government, visit our website at