Job Overview


Become a part of the Department that touches the lives of every American!  At the Department of Health and Human Services (HHS) you can give back to your community, state, and country by making a difference in the lives of Americans everywhere.  It is the principal agency for protecting the health of citizens.  Join HHS and help to make our world healthier, safer, and better for all Americans.

Who May Apply: This vacancy is only open to current employees of Food and Drug Administration (FDA), Office of Regulatory Affairs (ORA), Minneapolis District Office, with competitive status. Competitive status refers to employees who are serving on a career or career conditional appointment.

Applicants outside this area of consideration will not be considered.


This position is located in the Department of Health and Human Services (DHHS), Food and Drug Administration (FDA), Office of Regulatory Affairs (ORA), Central Region, Minneapolis District Office, Minneapolis, MN. Salary range listed includes locality pay.

This announcement may be used to fill multiple positions in multiple locations.


The position serves as the Technology Specialist providing information processing, database management and related support activities within the program areas of recalls, emergencies, consumer complaints, Freedom of Information, facilitation and training, Official Establishment Inventory, firm registration, public affairs/information and compliance, laboratory and investigative programs. The incumbent is responsible for designing and implementing a series of integrated tasks to assure coordinated services. 

Major duties include:

  • Providing expertise for office automation efforts directed toward creating a paperless environment (implementing the Administrative Systems Automation Project (ASAP) which involves automating documents, records, budgets, forms and communications)
  • Serve as the office liaison to various FDA information resources management staff for activation of these projects and for the development and modification of policies and procedures that apply to their use.
  • Participate in the planning and accomplishment of the District's office automation program, recommending changes to the hardware and software equipment to enhance and upgrade the automated/computerized capabilities;
  • Develop and maintain a variety of computerized databases relating to the operational and administrative programs of the office; performing quality assurance reviews to insure the accuracy, effectiveness and timeliness of the data maintained in the various programs;
  • Prepare operating procedures and user manuals describing the site-specific procedures; conducting internal analytical studies to determine areas where advanced computer technology can provide more accurate information to improve  management and decision-making;
  • Serves as an expert resource in use of a variety of computer programs, databases and software, relating to administrative, regulatory, inspectional or analytical operations. Provide training and instructions to staff on various software and computer systems.