This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Field Examiner

Department:Department Of Veterans Affairs

Agency:Veterans Benefits Administration

Job Announcement Number:VB 907444-TMH

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$47,448.00 to $61,678.00 / Per Year


Monday, June 17, 2013 to Wednesday, June 19, 2013




Full Time - Permanent




1 vacancy in the following location:
Buffalo, NY United StatesView Map


United States Citizens


Vacancy Identification Number (VIN) VB907444

Our mission: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.

  • This job opportunity announcement may be used to fill additional vacancies.
  • Relocation expenses are not authorized.
  • Promotion Potential: GS-11
  • This position is out based from the Indianapolis, IN Fiduciary Hub VA Regional Office.

For more information on the Department of Veterans Affairs, go to


  • You must be a U.S. Citizen to apply for this job.
  • Submit a complete application and all supporting documents.
  • Complete the online questionnaire.
  • Subject to a background/suitability investigation.
  • You must have a valid driver's license.


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The Field Examiner (FE) determines the payee (fiduciary) best suited to the needs and situation of VA beneficiaries who are incompetent due to legal disability, mental disability, physical disability or minority, ensures that incompetent beneficiaries receive all the benefits they are entitle to and takes necessary actions to protect their assets.    

  • Perform field examinations to determine who to appoint as fiduciary.
  • Ensure that veterans are receiving the full range of VA benefits to which entitled.
  • Conduct investigations involving the misuse of VA funds.
  • Recommend court actions to remove a fiduciary due to misuse of funds or misconduct.
  • Investigate and determine issues including contested claims, continuous cohabitation, deemed valid marriages,  child/parental relationships, special appointments, dependency and indemnity compensation, disability and death pension, and deciding the propriety of special apportionment of benefits.
  • Supervise veterans participating in the direct pay program.
  • Incumbent will be required to travel by use of a government vehicle to different locations on a daily basis within an assigned territory.
  • Travel may require occasional overnight stays.


APPLICANT PLEASE NOTE: Candidates applying for this position must be cognizant of the geographical assignment of duties.  It is strongly recommended the candidate reside in the assigned territory.  However, if the candidate makes a decision not to move to the assigned territory, they are financially responsible for any commuting expenses they incur while traveling to their assignment.  The government vehicle may not be used to reach the assigned territory.


This position is considered FlexiPlace or "work-at-home" which means the employee will work at their place of residence when not on official travel.  See the "Other Information" section below for more information about FlexiPlace.


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To qualify for the GS-9 position, you must satisfy one of the requirements described below:
Specialized Experience:
You must have one year of specialized experience equivalent to at least the GS-7 grade level in the Federal service.  One year of specialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the Federal service.  Specialized experience may have been gained in government pension or health benefit plan administration, a consulting firm, actuarial or accounting firm, labor union, health and pension trade association, bank trust department, insurance company or investment firms.  Such experience should demonstrate skill in conducting professional interviews to obtain essential information and assess competency.  Experience must demonstrate knowledge of complex laws, rules and regulations pertaining to benefits entitles and the ability to perform investigative work. 
2 full years of progressively higher level graduate education or Masters or equivalent degree directly related to the position being filled.
You can meet total qualifications for this job by combining specialized experience and appropriate education according to the following formula: (a) your total months of full time specialized experience as a percentage of a 12 month total; PLUS (b) your total number of qualifying graduate semester or quarter hours as a percentage of two years of graduate study leading to a Masters or equivalent degree. The total of the two percentages must equal at least 100 percent.


PHYSICAL REQUIREMENTS: The work normally involves mental rather than physical exertion. The work is primarily sedentary; however, there may be some walking, standing, and carrying of light items such as papers, books, claims folders, and files from one desk to another or for returning to storage. Carts are utilized to carry large number of claims folders. This will require the incumbent to push or pull the cart from one area to another.


Knowledge, Skills, and Abilities: Applicants must possess training and experience that clearly demonstrates the following knowledge, skills, and abilities. This training and/or experience MUST be reflected by descriptions of your experience in your resume.

  • Ability to read, understand, interpret and apply pertinent laws, regulations, and procedures.  This includes the ability to read, understand and interpret legal and medical terminology.
  • Knowledge of all pertinent laws, regulations, forms and procedures concerning benefits and services available through other state and federal agencies.
  • Skill in courteously interviewing or questioning people to obtain information and solve problems persuading them to accept facts or situations and adapting questions and language used to varying levels of understanding in stressful or potentially hostile situations.
  • Ability to independently identify and evaluate relevant facts, recognize inconsistencies, draw reasoned conclusions and make onsite decisions.
  • Ability to work independently, with limited supervisory oversight that would ensure the completion of audits and accounts in sufficient numbers to meet production goals.
  • Ability to work with attention to detail and with minimal re-work or errors.


If you are referred for consideration, you may be asked to submit additional job related information.

For more information on these qualification standards, please visit OPM's web site at

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***

FOREIGN EDUCATION: To receive credit for education completed outside the United States, you must submit original official college transcripts from an accredited educational institution that specializes in the interpretation of foreign educational credentials and that education has been deemed at least equivalent to that gained in conventional U.S. education programs.


Applicants will be ranked based on three quality groups, as follows:

  • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
  • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job.
  • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying Veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided. Documentation to support designated preference for 5pt (TP) or 10pt (CP/CPS, XPP, XP) ...etc is required to award preference. (See "Required Documents" section.) For more information on Veterans' Preference, please visit


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VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered:



Information about The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) eligibility is on OPM's Career Transition Resources website at To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job.

Receiving Service Credit for Earning Annual (Vacation) Leave: VA may offer newly-appointed federal employees, credit for their job-related non-federal experience or active duty uniformed military service. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

FlexiPlace Agreement: Work-at-Home

A FlexiPlace Agreement will be reviewed and renewed annually. The FlexiPlace Agreement requires the employee to ensure that a proper work environment is maintained.

Work-at-home participants must complete and sign a safety checklist, VA Form 0740b, that proclaims the home safe for an official home worksite and to ensure all the requirements to do official work are met in an environment that allows the tasks to be performed safely. The employee agrees to permit access to the home worksite by agency representatives as required, during normal working hours, to repair or maintain Government-furnished equipment and to ensure compliance with the terms of this agreement. The agency representative will provide the employee with a minimum of 24 hours notice (except in emergency situations that require immediate action). If a FlexiPlace employee must ship their equipment to the official duty station or bring it to the nearest VA Regional Office for repairs as appropriate, the agency representative will provide the employee with reasonable advance notice. The FlexiPlace employee may be required to report to the official duty station or the nearest VA Regional Office while the equipment is under repair.

For work-at-home arrangements, the employee is required to designate one area in the home as the official work or office area that is suitable for the performance of official Government business. The Government's potential exposure to liability is restricted to this official work or office area for the purposes of FlexiPlace.

The employee must have a telephone, workspace suitable to perform work, utilities adequate for installing equipment, and space that is free from interruptions and provides reasonable security and protection for government property.

FlexiPlace is not a substitute for dependent care.

The Government may cover certain operating costs that are associated with the employee using his or her personal residence (e.g., Internet, long distance phone). Expenses must be approved on a case-by-case basis.


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To apply for this position: you must provide a complete Application Package (see "Required Documents" section below). The complete Application Package must be submitted by 11:59 PM (ET) on Wednesday, June 19, 2013. To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account ( Be sure to upload the required documents before you submit your application. Please ensure you click the Submit My Answers button at the end of the process. Mailed/emailed applications will not be accepted.

If you cannot apply online: you will need to complete the Occupational Questionnaire View Occupational Questionnaire by submitting your answers on the 1203FX form ( and faxing the completed form with all supporting documents to (478) 757-3144. The 1203FX form will serve as a cover page for your fax transmission. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload: Complete the following cover page using Vacancy ID 907444. You must use this fax cover sheet in order for your documents to be matched with your online application. Fax your documents to (478) 757-3144. Keep a copy of your fax receipt in case verification is needed.


The following documents are required:
Résumé, responses to the Occupational questionnaire, Veterans' Preference documentation such as DD-214 or equivalent, SF-15 and VA Letter, as appropriate (which includes dates of service and character of discharge). Unofficial college transcript(s) if education is used to qualify. Use this checklist to ensure you've submitted everything. You will not be contacted for additional information.


Detroit DEU
Phone: (313)596-7213
Agency Information:
HRC Baltimore
Thank You, MI


After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address. Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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Job Announcement Number:

VB 907444-TMH

Control Number: