Job Overview


NOTE: This position is in the U.S. Public Health Service (USPHS) Commissioned Corps and you will be referred as a Commissioned Corps personnel and not as a candidate to a permanent GS career or career-conditional appointment. This USPHS position is being filled at the rank of Captain (O-6).


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyber space and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security. With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

ICE Health Service Corps (IHSC) exists within the organizational structure of the Department of Homeland Security, Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). U.S. Public Health Service (USPHS) Commissioned Corps officers, civil service staff, and contractors comprise the health care professionals working together to provide quality health care services.  IHSC serves as the medical experts ICE. The incumbent serves as the HSA for one of the healthcare facilities located across the nation for the ICE Health Service Corps (IHSC). These sites provide medical care to detainees in Immigration and Custom Enforcement (ICE) custody. IHSC serves as the medical expert for ICE. MISSION:The ICE Health Service Corps protects America by providing health care and public health services in support of immigration and customs law enforcement. This is accomplished through maintaining a committed, effective and efficient workforce who provides evidenced based appropriate health care in a cost effective manner. COMPETENCIES:
  1. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
  2. Cultural Competency.
  3. Interpersonal Skills.
  4. Strong Oral/Written Communication Skills.
  5. Integrity/Honesty.
  6. Leadership Skills.
  7. Maintains current CPR/BLS certification.
  8. Maintains current ACLS certification (optional).
  9. Maintains basic readiness status.
  10. Maintains clinical professional skills via continuing education opportunities.



  1. Interpretation and translation activities within the scope of the employees’ duties.
  2. Assess these employees’ language abilities to ensure their competency to perform language services for particular duties; and describe plans for enhancing employees’ language abilities.
  3. Manages the day-to-day operations of the clinical services unit within a correctional setting.
  4. Provides direct patient care if clinical license states to practice.
  5. Provides administrative supervision to all employees and manages personnel issues, and potential resolutions.
  6. Collaborates with Chief, Health Operations regarding complex personnel and operational issues, providing potential resolutions.
  7. Collaborates with the Clinical Director (CD) to ensure access to care and provision of health care services for detainees in support of ICE/IHSC policy and accreditation standards.
  8. Coordinates clinical related activities with the on site CD as indicated.
  9. Provides oversight of the health care unit staffing schedule and approves all leave requests.
  10. Prepares fiscal year budget proposals and projections as well as ensures the appropriate management of the unit budget.
  11. Manages the local government purchase program (IMPAC).
  12. Provides management reports as required, to include monthly health care unit activity reports.
  13. Maintains awareness of unit operational issues.
  14. Participates in scheduled HSA meetings.
  15. Ensures optimal staff participation with All Hands meetings.
  16. Possess excellent oral and written communications.
  17. Ensures new employees receive appropriate orientation.
  18. Encourages individual development and professional growth.
  19. Provides appropriate staff recognition for accomplishments.
  20. Monitors on-site contracts including but not limited to bio-medical waste, biomedical equipment maintenance and ensuring services rendered are consistent with the contract; Collaborates with the headquarters contracting officer to ensure compliance with Federal Acquisition Regulations (FAR) policy for purchasing and procurement, and appropriate implementations of all contracts.
  21. Maintains accurate documentation of laboratory, radiology, and pharmaceutical services rendered.
  22. Facilitates the preparation of the health unit for accreditation under the national programs of The Joint Commission (TJC), National Commission on Correctional Healthcare (NCCHC), The American Correctional Association (ACA), and compliance with ICE Performance Based National Detention Standards (PBNDS).
  23. Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly.
  24. Interviews prospective new employees providing hiring recommendations accordingly.
  25. Maintains on-site personnel files per Standard Operating Procedures (SOP) or Local Operational Plan (LOP).
  26. Participates with the performance evaluation process for Commissioned Corps, Civil Service, and Contract employees.
  27. Assigns collateral duties to staff as needed, including Infection Control Officer, Safety Officer, Performance Improvement Coordinator, ensuring assigned activities are completed in a timely manner.
  28. Participates in all accreditation preparation activities and monitors ongoing compliance.
  29. Ensures all staff training is completed, documented, in accordance with accreditation standards.
  30. Ensures occurrence of unit meetings, including performance improvement, staff meetings, and others.
  31. Informs ICE officials of correctional issues and assists with investigations and problem resolution as indicated.
  32. Maintains a working relationship with the Facility Officer in Charge (OIC), the Warden, correctional personnel, contract providers, and outside agencies as applicable.
  33. Develops staffing plans to ensure effective quality care provision.
  34. Makes decisions independently.
  35. Follows supervisory chain of command.
  36. Other duties as assigned.