Job Overview


NOTE: This position is in the U.S. Public Health Service (USPHS) Commissioned Corps and you will be referred as a Commissioned Corps personnel and not as a candidate to a permanent GS career or career-conditional appointment. This USPHS position is being filled at the rank of Captain (O-6).


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security. With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

The ICE Health Service Corps (IHSC) exists within the organizational structure of the Bureau of Immigrations and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professionals working together to provide quality healthcare services. IHSC serves as the medical experts for ICE.

The incumbent serves as the Senior Compliance and Health Policy Officer in this supervisory level position in the Compliance Unit for the ICE Health Service Corps. The Compliance Unit is responsible for a number of critical program specific components: IHSC Policy and Procedure Development, National Performance Improvement, Risk Management, and special assignments/projects (accreditation, inspections, special investigations, consultations, etc) as needed.

This position is for Commissioned Corps Officers only


The ICE Health Service Corps protects America by providing health care and public health services in support of immigration and customs law enforcement. This is accomplished through maintaining a committed, effective and efficient workforce who provides evidenced based appropriate health care in a cost effective manner.


  1. Advanced degree in a Health Related Field, Masters of Public Health – preferred.
  2. If incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
  3. Executive leadership training-preferred.
  4. Cultural Competency.
  5. Interpersonal Skills.
  6. Integrity/Honesty/Ethics.



  1. Interpretation and translation activities within the scope of the employees’ duties.
  2. Assess these employees’ language abilities to ensure their competency to perform language services for particular duties; and describe plans for enhancing employees’ language abilities.
  3. Maintains and manages all related IHSC national Policies and Procedures including: annual review; review of proposed changes; implementation of revisions and updates; and national dissemination and distribution of National Policy Manual, National Safety and Environmental Manual, Standard Operating Procedures, and National Performance Improvement Program Manual.
  4. Coordinates and manages the National Performance Improvement Program including training and reporting.
  5. Identifies and coordinates IHSC wide clinical training needs.
  6. Coordinates and facilitates clinical Risk Management Activities.
  7. Identifies and implements Performance Improvement initiatives.
  8. Actively participates with the planning and reviewing of the national Strategic Management Plan.
  9. Provides assistance in the review and assessment of health services in IHSC facilities, IHSC Health Inspections, Accreditations: The Joint Commission (TJC), National Commission on Correctional Health Care (NCCHC,) American Correctional Association (ACA), and special requests by ICE such as reviews of non-IHSC staffed facilities as indicated.
  10. Supervises the Performance Improvement Program, including oversight of professional activities and assignments.
  11. Coordinates and monitors standardization of data collection and analysis.
  12. Ensures reports are correctly compiled and routed.
  13. Facilitates coordination of projects and information transfer with other branches, the Field Staff, and the Office of the Director as needed.
  14. Serves as Chair of the National Performance Improvement (PI) Committee.
  15. Evaluates the National PI program and PI activities annually to ensure cost effective, quality patient care, and efficient administrative processes and outcomes.
  16. Monitors outcomes and trends of the National PI Program, Risk Management Program, the Infection Control and TB Exposure Control Program, and the Health and Safety Program.
  17. Reports results with recommendations to the Executive Council (EC).
  18. Submits annual reports to EC for all of the above programs by December 31st each year.
  19. Provides supervision (as needed) for all activities related to accreditation and inspections including preparation, survey facilitation, and response to accrediting agencies.
  20. Ensures that survey results and evaluation of outcomes are correctly routed and reported to EC.
  21. Develop and implement branch policies and procedures.
  22. Plan, manage, and coordinate division-wide administrative functions including development and implementation of the Strategic Plan, design and conduct program evaluations, maintain the Balanced Score Card, assist with design of surveillance programs and research projects.
  23. Conducts and/or coordinates investigations into suspect or alleged cases or patterns of waste, fraud, and abuse of government resources.
  24. Must be able to wear N-95 respirators if required, per CDC guidelines and IHSC policy (i.e., exposure to ILI and exposed detainees).
  25. Infrequent travel for site visits and/or program assistance.
  26. Follows supervisory chain of command.
  27. Other duties as assigned.