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This Position Is No Longer Available

Department:  Department Of Homeland Security
Agency:  Immigration and Customs Enforcement
Job Announcement Number:  LAG-PHS-905593-LMA-05

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$72,780.00 to $128,844.00 / Per Year
Monday, June 10, 2013 to Monday, June 24, 2013
Full Time - Permanent
1 vacancy in the following location:
Washington DC, DC United StatesView Map
This position is open to US Public Service (USPHS) Commissioned Corps Officers


NOTE: This position is in the U.S. Public Health Service (USPHS) Commissioned Corps and you will be referred as a Commissioned Corps personnel and not as a candidate to a permanent GS career or career-conditional appointment. This USPHS position is being filled at the rank of Captain (O-6).


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security. With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

The ICE Health Service Corps (IHSC) exists within the organizational structure of the Bureau of Immigrations and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professionals working together to provide quality healthcare services. IHSC serves as the medical experts for ICE.

The incumbent serves as the Senior Compliance and Health Policy Officer in this supervisory level position in the Compliance Unit for the ICE Health Service Corps. The Compliance Unit is responsible for a number of critical program specific components: IHSC Policy and Procedure Development, National Performance Improvement, Risk Management, and special assignments/projects (accreditation, inspections, special investigations, consultations, etc) as needed.

This position is for Commissioned Corps Officers only



The ICE Health Service Corps protects America by providing health care and public health services in support of immigration and customs law enforcement. This is accomplished through maintaining a committed, effective and efficient workforce who provides evidenced based appropriate health care in a cost effective manner.


  1. Advanced degree in a Health Related Field, Masters of Public Health – preferred.
  2. If incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
  3. Executive leadership training-preferred.
  4. Cultural Competency.
  5. Interpersonal Skills.
  6. Integrity/Honesty/Ethics.


  • Maintain current license and meet continuing State edu requirements(if req)
  • Maintain BLS certifications
  • Competencies
  • Complete Application Package (see How to Apply Tab)
  • Relevant Experience (see Qualifications and Evaluations Tab)
  • Ability to pass background investigation


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  1. Interpretation and translation activities within the scope of the employees’ duties.
  2. Assess these employees’ language abilities to ensure their competency to perform language services for particular duties; and describe plans for enhancing employees’ language abilities.
  3. Maintains and manages all related IHSC national Policies and Procedures including: annual review; review of proposed changes; implementation of revisions and updates; and national dissemination and distribution of National Policy Manual, National Safety and Environmental Manual, Standard Operating Procedures, and National Performance Improvement Program Manual.
  4. Coordinates and manages the National Performance Improvement Program including training and reporting.
  5. Identifies and coordinates IHSC wide clinical training needs.
  6. Coordinates and facilitates clinical Risk Management Activities.
  7. Identifies and implements Performance Improvement initiatives.
  8. Actively participates with the planning and reviewing of the national Strategic Management Plan.
  9. Provides assistance in the review and assessment of health services in IHSC facilities, IHSC Health Inspections, Accreditations: The Joint Commission (TJC), National Commission on Correctional Health Care (NCCHC,) American Correctional Association (ACA), and special requests by ICE such as reviews of non-IHSC staffed facilities as indicated.
  10. Supervises the Performance Improvement Program, including oversight of professional activities and assignments.
  11. Coordinates and monitors standardization of data collection and analysis.
  12. Ensures reports are correctly compiled and routed.
  13. Facilitates coordination of projects and information transfer with other branches, the Field Staff, and the Office of the Director as needed.
  14. Serves as Chair of the National Performance Improvement (PI) Committee.
  15. Evaluates the National PI program and PI activities annually to ensure cost effective, quality patient care, and efficient administrative processes and outcomes.
  16. Monitors outcomes and trends of the National PI Program, Risk Management Program, the Infection Control and TB Exposure Control Program, and the Health and Safety Program.
  17. Reports results with recommendations to the Executive Council (EC).
  18. Submits annual reports to EC for all of the above programs by December 31st each year.
  19. Provides supervision (as needed) for all activities related to accreditation and inspections including preparation, survey facilitation, and response to accrediting agencies.
  20. Ensures that survey results and evaluation of outcomes are correctly routed and reported to EC.
  21. Develop and implement branch policies and procedures.
  22. Plan, manage, and coordinate division-wide administrative functions including development and implementation of the Strategic Plan, design and conduct program evaluations, maintain the Balanced Score Card, assist with design of surveillance programs and research projects.
  23. Conducts and/or coordinates investigations into suspect or alleged cases or patterns of waste, fraud, and abuse of government resources.
  24. Must be able to wear N-95 respirators if required, per CDC guidelines and IHSC policy (i.e., exposure to ILI and exposed detainees).
  25. Infrequent travel for site visits and/or program assistance.
  26. Follows supervisory chain of command.
  27. Other duties as assigned.


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  1. Strong project management skills and abilities.
  2. Experience in national program development and implementation.
  3. Knowledge of health care and corrections accreditation processes.
  4. Experience in data collection and analysis.
  5. Knowledge of surveillance and research techniques.
  6. Experience in publishing and presenting results.
  7. Experience in quality management and performance improvement in health care settings.
  8. Excellent written and oral communication skills.
  9. Strong administrative experience and ability to effectively supervise staff to achieve goal directed outcomes.
  10. Ability to asses, plan, organize and complete multiple tasks and responsibilities simultaneously.
  11. Knowledge of policy and planning at the executive level.


  1. The work may require physical exertion such as lifting objects greater than 30 pounds.
  2. Required to perform CPR standing or kneeling.
  3. Must be able to assist patients in and out of wheelchairs and/or medical beds.
  4. The work may necessitate some physical characteristics that will be required when responding to an emergency situation, such as running short distance, prolonged standing and working in an austere environment.


Applications will be evaluated against the required Knowledge, Skills, and Abilities as listed in this announcement.


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Pay and benefits for PHS officers are managed through the Division of Commissioned Corps Personnel and Readiness and are comparable to the pay and allowances authorized for members of the Armed Forces. Specific information can be found in the Department of Defense Financial Management Regulation, 7000.14-R at




1. DHS

2. ICE

3. ERO


1. Health and Human Services (HHS)



Works under the direction of the Deputy Director of Clinical Services.


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To apply for this position, you need only submit a complete initial Application which includes:

1. Your Résumé
2. A complete Occupational Questionnaire
3. Required documents to support your minimum qualifications and eligibility (see Required Documents section below)

The complete initial Application must be submitted by 11:59 PM (EST) on Monday, June 24, 2013.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. 
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. 

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 905593.  Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire

2. Print this 1203FX form to provide your response to the occupational questionnaire, and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


  • You must submit your resume which shows relevant experience, education, and training. Work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
  • You must submit copies of proof of licensures, degrees, certificates and all other required documentation identified in this announcement.
  • You must submit your three (3) most recent Commissioned Officer Effectiveness Report (COER). 


Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

  1. To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 905593.
  2. Fax your documents to 1-478-757-3144.

If you cannot complete your Application Package online, you may fax all of your materials. Your complete application package must be submitted by 11:59 PM (EST) on Monday, June 24, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items
  3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to Monday, June 24, 2013 for further instructions. You must submit all required information by Monday, June 24, 2013. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. A valid email address is required in order to notify you of the outcome of your application.


IHSC Recruiting
Phone: (202)732-4600
Agency Information:
ICE Laguna Service Center
500 12th St SW
Washington, DC


If you meet all eligibility requirements, your application package will be sent to the hiring manager for further consideration.

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