Job Overview


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at

USCIS is seeking an innovative, customer-oriented, team player to lead and manage the USCIS Labor and Employee Relations (LER) office. The ideal candidate is one who can lead a diverse nation-wide staff of highly skilled professionals and bring vision, consistency, and stability to an organization through strategic planning, process improvement, and staff development in a fast-paced, politically-sensitive LER environment. Also required is a demonstrated background in providing technical labor and employee relations advice and assistance to high-level mangers on difficult or unprecedented issues covering areas to include but not limited to: contract negotiations, bargaining, labor-management agreement analysis and interpretation, alternative dispute resolution, employee relations case management, discipline review programs, grievance processing, unfair labor practices representations, and third-party advocacy before FLRA and arbitrators.

This position of CHIEF, LABOR AND EMPLOYEE RELATIONS (SUPERVISORY HUMAN RESOURCES SPECIALIST) starts at a salary of $123,758.00(GS-15 step 1), with promotion potential to $155,500.00 (GS-15 step 10).  Apply for this exciting opportunity to become a member of the Office of Human Capital and Training, Washington, DC within DHS US Citizenship and Immigration Services.

For definitions of terms found in this announcement, please click here

USCIS will not pay relocation expenses.
This position is not in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.


As the Chief, Labor and Employee Relations, Office of Human Capital and Training (HCT), Management Directorate for United States Citizenship and Immigration Services (USCIS), you will serve as the principal advisor on all aspects of labor and employee relations for a diverse range of customers. You will perform the following duties:

  • Serve as an expert and consultant to top level agency management to advise on integrating the labor management and employee relations program with other critical agency programs and activities.
  • Serve on inter- and intra-agency committees and working groups to formulate and implement new management practices that facilitate improved working relationships with union officials within USCIS.
  • Establish and affect the overall direction of USCIS' labor and employee relations program through the development of labor and employee relations policies and other guidance issuances.
  • Serve as the technical authority and advisor to the USCIS Chief, Office of Human Capital and Training, in all areas of labor and employee relations, and provide consultation, guidance, and assistance to USCIS management in all labor and employee relations matters.
  • Provide authoritative interpretation of laws, regulations, policies, and procedures that govern labor and employee relations and develop broad polices or other labor and employee relations guidance for USCIS.
  • Establish and maintain effective relationships with the labor organizations that represent USCIS employees and create, promote, and maintain as congenial a labor relations environment as possible.
  • Assess past and current operating practices to determine the most appropriate courses of action for effective labor relationships and strategize with USCIS leadership on how to best negotiate for and represent USCIS in matters to labor management relations program.
  • Establish long- and short-term objectives for the USCIS labor and employee relations program that are realistic and responsive to established labor and employee relations goals and priorities, and analyze and evaluate the effectiveness of the program in meeting established goals and objectives.