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This Position Is No Longer Available

Job Title:  Registered Nurse - Care Coordinator/Inpatient Mental Health
Department:  Department Of Veterans Affairs
Agency:  Veterans Affairs, Veterans Health Administration
Job Announcement Number:  T38-13-904170/B1

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$66,858.00 to $96,921.00 / Per Year
Thursday, June 06, 2013 to Thursday, June 20, 2013
Full Time - Permanent
1 vacancy in the following location:
Phoenix, AZ United StatesView Map
US Citizens and Status Candidates


Vacancy Identification Number (VIN): T38-13-904170/B1 (Please annotate this vacancy identification number on all application material)

To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans.

How would you like to become a part of a team providing compassionate care to Veterans?


The Phoenix VA Health Care System is recruiting for a Registered Nurse, Care Coordinator to provide care in our Inpatient Mental Health Department.


As a VA professional nurse, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  


VA encourages persons with disabilities to apply



For information on the City of Phoenix, visit the Chamber of Commerce site at

For information about the Phoenix VA Health Care System team go to:

For more information on the Department of Veterans Affairs, go to



  • U.S. Citizenship
  • Full unrestricted Licensure, Certification, or Registration required.
  • Must pass pre-employment examination.
  • Designated and/or Random Drug Testing required.
  • Background and/or Security Investigation required.
  • English Language Proficiency required.


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A full time position exists for a Nurse Care Coordinator in the Inpatient Mental Health unit setting at the Phoenix VA Healthcare System. The Care Coordinator collaboratively provides and coordinates mental health care services to meet the needs of the mental health patient population and their family members. The Care Coordinator will meet with members of the health care team and the patient/family/significant others to coordinate treatment services for the veteran. The Care Coordinator also tracks variance data, including use of InterQual criteria and completes NUMI reports, to determine appropriateness for admission, lengths of stay and make recommendations to treating provider based on this data. As an integral member of the interdisciplinary treatment team, the care coordinator also conducts patient/family groups and facilitates the unit recovery model program.   This individual will also provide staff education on mental health topics, work with student nurse and new staff development on the inpatient MH setting, as well as educate others on the role of the Nurse Care Coordinator.  The Care Coordinator will report directly to the Nurse Manager of the Inpatient Mental Health Units, and may be subject to reassignment as patient care need is warranted. This will include rotating days off, rotating tours of duty, and weekend and holiday coverage. 


Relocation expenses are not authorized.


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Citizen of the United States. 


Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant:  The National League for Nursing Accrediting Commission (NLNAC) or The Commission on Collegiate Nursing Education (CCNE). 


Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.  In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. 


Must be proficient in spoken and written English.

Applicant's education and length of nursing practice (experience) will be considered by a Nurse Professional Standards Board in determining the grade and salary of the applicant selected.   Experience as a RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel. The criteria are as follows: Practice: practice, ethics and resource utilization, Professional Development: performance, education/career development, Collaboration; collaboration, collegiality, Scientific Inquiry: quality of care, research.     Education/Experience Requirements: 

  • Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, no experience.
  • Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of experience, or an ADN or Diploma in Nursing and a bachelor's degree in a related field and no experience; or a Bachelors of Science in Nursing (BSN) and no experience.
  • Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of experience, or an ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 1-2 years of experience; or a BSN with approximately 1-2 years of experience, or a Master's degree in nursing (MSN) or related field with a BSN and no experience.
  • Nurse II - A BSN with approximately 2-3 years of experience, or ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 2-3 years experience or a Master's degree in nursing or related field with a BSN and approximately 1-2 years experience, or a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no experience. 
  • Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years experience or Doctoral degree in nursing or related field and approximately 2-3 years experience. 



Minimum qualifications are:

            A.  Two years of successful psychiatric nursing experience preferred.

            B.  Documented evidence of satisfactory performance and dependability.

      C.  Ability to easily establish and maintain good interpersonal relationships and communication with physicians, staff, patients and their significant others.

      D.  Working knowledge of Joint Commission standards, quality management principles, utilization review and data collection methods, and Psychiatric Nursing Standards of Care for Psychiatric patients.

      E.  Ability to communicate effectively both verbally and in writing.

      F.  Ability to competently navigate a computerized patient record, computer competency highly recommended and preferred.

      G.  BSN preferred.





VA encourages persons with disabilities to apply.  the health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.


Reference: VA Handbook 5005/27, Part II, Appendix G-6 NURSE QUALIFICATION STANDARD

APPLICANTS PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly.  If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Veterans' Preference:  When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference.  For more information on Veterans' Preference, please visit


It is highly recommended that you use resume builder in USA JOBS as it contains all of the information we need to determine whether or not you are qualified for this position. Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.   You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at .


This position is in the Excepted Service and does not confer competitive status. 

This position is subject to a 2 year probationary period, if not already completed.


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To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

YOU MUST INCLUDE VA FORM 10-2850a IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.   You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide ( ) for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.   Applicants are urged to apply online; this process is much easier and faster.

Note: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( ) to see the status of your application after applying, including any messages that may have been sent to you.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire: .
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: T38-13-904170/B1.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.

The complete Application Package must be submitted by 11:59 PM (EST) on June 20, 2013.


You must provide a complete Application Package which includes:

  1. CV or Resume.
  2. VA Form 10-2850a - Application for Nurse and Nurse Anesthetist (Available at (required).
  3. Assessment Questionaire.
  4. If prior military service, include all copies of your DD Forms 214 (required).   Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at ).
  5. If currently employed in the VA system, include latest SF-50 - Notification of Personnel Action. (required for non-Phoenix VA HCS employees).


Allen D. Estepp
Phone: (602)277-5551x3108
Agency Information:
VHA Phoenix HCS
Human Resources Management Service 05B
650 East Indian School Road
Phoenix, AZ


After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

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