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This Position Is No Longer Available

Department:  Department Of Homeland Security
Agency:  Immigration and Customs Enforcement
Job Announcement Number:  LAG-PHS-903335-LKS-002

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$72,780.00 to $128,844.00 / Per Year
Monday, June 10, 2013 to Monday, June 24, 2013
Full Time - Permanent
1 vacancy in the following location:
Washington DC, DC United StatesView Map
This position is open to US Public Health Service (USPHS) Commissioned Corps Officers


NOTE: This position is in the U.S. Public Health Service (USPHS) Commissioned Corps and you will be referred as a Commissioned Corps personnel and not as a candidate to a permanent GS career or career-conditional appointment. This USPHS position is being filled at the rank of Captain (O-6).


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security. With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

The ICE Health Service Corps (IHSC) exists within the organizational structure of the Bureau of Immigrations and Customs Enforcement (ICE), Detention and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professionals working together to provide quality healthcare services.

The incumbent serves as the Regional Field Medical Coordinator for the ICE Health Service Corps (IHSC) in Immigration and Custom Enforcement (ICE) custody. IHSC serves as the medical authority for ICE detainees.

The incumbent will provide supervision over Field Medical Coordinators and all reimbursable medical, mental health, dental care and durable medical equipment (DME) needs for individuals in the ICE custody and inter-facility admissions to Short Stay Units (SSUs) pursuant to the IHSC National Policies and Procedures.

MISSION: To provide leadership to the Field Medical Coordinators within his/her region for the IHSC mission of promoting global health through the delivery of primary care to detainees.


  1. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
  2. Maintains clinical professional skills via continuing education opportunities.
  3. Maintains basic readiness status
  4. Maintains CPR/BLS certification.
  5. Case Management experience – preferred.
  6. Cultural Competency.
  7. Interpersonal Skills.
  8. Strong Oral/Written Communication Skills.
  9. Integrity/Honesty.


  • Maintain current license and meet continuing State edu requirements(if req)
  • Maintain BLS certifications (if req)
  • Competencies
  • Complete Application Package (see How to Apply Tab)
  • Relevant Experience (see Qualifications and Evaluations Tab)
  • Ability to pass background investigation


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  1. Interpretation and translation activities within the scope of the employees’ duties.
  2. Assess these employees’ language abilities to ensure their competency to perform language services for particular duties; and describe plans for enhancing employees’ language abilities.
  3. Provides oversight of Medical Payment Authorization Requests (MedPARs) for reimbursable health care services from jail and health authorities, law enforcement officials, health care providers/institutions, ICE officials, and other designated individuals and organizations.
  4. Provides supervision of Field Medical Coordinators (FMC) within his/her region.
  5. Assists FMCs with detainee transfers from other detention facilities by contacting the facility based upon census and resources available for the medical need of the detainee pursuant to Standard Operating Procedure 8.18.
  6. Ensures requests for service authorization are completed initially by establishing the eligibility of the potential recipient by utilizing ICE data systems and/or contacting ICE officials directly by FMCs.
  7. Functions as secondary level reviewer to determine medical necessity and appropriateness of requested services by consulting the IHSC Medical and Dental Covered Services Plan and clinical guidelines established by the Chief Medical Director of IHSC.
  8. Ensures MedPARs are directed to Regional Dental Consultant or Chief, Mental Health, as appropriate by the FMCs.
  9. Ensures MedPARs that do not meet criteria for medical necessity are referred to the Medical Director, or designee, for final review and determination.
  10. Evaluates program goals and objectives, priorities, and activities in terms of current operating activities, program progress, and changing needs and demands. Develops and monitors an implementation plan in support of overall program goals.
  11. Coordinate resolution of complex and time sensitive issues.
  12. Provides mentoring to the FMCs in his/her region.
  13. Provides leadership and guidance to professional staff in areas of program planning, development, and evaluation. Develops and implements a plan for evaluating program efficiency and effectiveness.
  14. Coordinates, attends, and maintains minutes for Regional staff meetings.
  15. Assist with investigation and resolution development for personnel actions and issues.
  16. Performs utilization review and case management on all hospitalizations.
  17. Submits on-going activity reports to the Chief of Medical Case Management which include significant accomplishments, issues, problems, and workload activity.
  18. Provides support and assistance to ICE in placing detainees with special medical needs in appropriate facilities.
  19. Conducts site visits to local, county, state and contract facilities where ICE detainees are housed with FMCs.
  20. Prepares presentations for professional, academic and special interest group meetings or conferences.
  21. Provides orientation and education to the respective custody and medical staff members regarding the policies and procedures of Managed Care Services.
  22. Provides coverage and support to other Regional Medical Care Coordinators as needed (e.g., annual leave, TDY assignments, illness).
  23. Leave granting authority for the FMCs within his/her region.
  24. Follows supervisory chain of command.
  25. Travel required.
  26. Contractual obligation will be a minimum of 2 years for individuals or Corps officers who are currently employed within ICE Health Service Corps, and a minimum of 3 years for officers from other agencies.
  27. Other duties as assigned.


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  1. Professional background in health care with extensive direct patient care experience, preferably within a correctional setting.
  2. Achieves and maintains status as certified Case Manager, Utilization Review / Utilization Management Professional, as directed by IHSC, through training and other means.
  3. Ability to plan and organize her/his own workload and travel schedule utilizing the IHSC travel policies.
  4. Flexibility and adaptability to sudden changes in schedules and work requirements.
  5. Excellent verbal and written communication skills are essential


  1. The work may require physical exertion such as lifting objects greater than 30 pounds.
  2. Required to perform CPR standing or kneeling.
  3. Must be able to assist patients in and out of wheelchairs and/or medical beds.
  4. The work may necessitate some physical characteristics that will be required when responding to an emergency situation, such as running short distance, prolonged standing and working in an austere environment.
  5. Sitting and/or standing for extended periods of time [6-8 Hours].
  6. Performing repeated bending motion.
  7. Average manual dexterity for computer operation.
  8. Phone use for extended periods of time.


Applications will be evaluated against the required Knowledge, Skills, and Abilities as listed in this announcement.


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Pay and benefits for PHS officers are managed through the Division of Commissioned Corps Personnel and Readiness and are comparable to the pay and allowances authorized for members of the Armed Forces. Specific information can be found in the Department of Defense Financial Management Regulation, 7000.14-R at




1. DHS

2. ICE

3. ERO


1. Health and Human Services (HHS)



Reports to the Chief of Medical Case Management Branch.


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To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

Your complete application package must be submitted by 11:59 PM (EST) on Monday, June 24, 2013 to receive consideration.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click the Submit My Answers button to submit your application package.
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  • To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


  • You must submit your resume which shows relevant experience, education, and training. Work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
  • You must submit copies of proof of licensures, degrees, certificates and all other required documentation identified in this announcement.
  • You must submit your three (3) most recent Commissioned Officer Effectiveness Reports (COER).

Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):

  1. To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 903335.
  2. Fax your documents to 1-478-757-3144.

If you cannot complete your Application Package online, you may fax all of your materials. Your complete application package must be submitted by 11:59 PM (EST) on Monday, June 24, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items
  3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to Monday, June 24, 2013 for further instructions. You must submit all required information by Monday, June 24, 2013. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. A valid email address is required in order to notify you of the outcome of your application.


IHSC Recruiting
Phone: (202)732-4600
Agency Information:
ICE Laguna Service Center
500 12th St SW
Washington, DC


If you meet all eligibility requirements, your application package will be sent to the hiring manager for further consideration.

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