Job Overview


NOTE: This position is in the U.S. Public Health Service (USPHS) Commissioned Corps and you will be referred as a Commissioned Corps personnel and not as a candidate to a permanent GS career or career-conditional appointment. This USPHS position is being filled at the rank of Captain (O-6).


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security. With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to The ICE Health Service Corps (IHSC) exists within the organizational structure of the Bureau of Immigrations and Customs Enforcement (ICE), Detention and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professionals working together to provide quality healthcare services. The incumbent serves as the Regional Field Medical Coordinator for the ICE Health Service Corps (IHSC) in Immigration and Custom Enforcement (ICE) custody. IHSC serves as the medical authority for ICE detainees. The incumbent will provide supervision over Field Medical Coordinators and all reimbursable medical, mental health, dental care and durable medical equipment (DME) needs for individuals in the ICE custody and inter-facility admissions to Short Stay Units (SSUs) pursuant to the IHSC National Policies and Procedures. MISSION: To provide leadership to the Field Medical Coordinators within his/her region for the IHSC mission of promoting global health through the delivery of primary care to detainees.


  1. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
  2. Maintains clinical professional skills via continuing education opportunities.
  3. Maintains basic readiness status
  4. Maintains CPR/BLS certification.
  5. Case Management experience – preferred.
  6. Cultural Competency.
  7. Interpersonal Skills.
  8. Strong Oral/Written Communication Skills.
  9. Integrity/Honesty.



  1. Interpretation and translation activities within the scope of the employees’ duties.
  2. Assess these employees’ language abilities to ensure their competency to perform language services for particular duties; and describe plans for enhancing employees’ language abilities.
  3. Provides oversight of Medical Payment Authorization Requests (MedPARs) for reimbursable health care services from jail and health authorities, law enforcement officials, health care providers/institutions, ICE officials, and other designated individuals and organizations.
  4. Provides supervision of Field Medical Coordinators (FMC) within his/her region.
  5. Assists FMCs with detainee transfers from other detention facilities by contacting the facility based upon census and resources available for the medical need of the detainee pursuant to Standard Operating Procedure 8.18.
  6. Ensures requests for service authorization are completed initially by establishing the eligibility of the potential recipient by utilizing ICE data systems and/or contacting ICE officials directly by FMCs.
  7. Functions as secondary level reviewer to determine medical necessity and appropriateness of requested services by consulting the IHSC Medical and Dental Covered Services Plan and clinical guidelines established by the Chief Medical Director of IHSC.
  8. Ensures MedPARs are directed to Regional Dental Consultant or Chief, Mental Health, as appropriate by the FMCs.
  9. Ensures MedPARs that do not meet criteria for medical necessity are referred to the Medical Director, or designee, for final review and determination.
  10. Evaluates program goals and objectives, priorities, and activities in terms of current operating activities, program progress, and changing needs and demands. Develops and monitors an implementation plan in support of overall program goals.
  11. Coordinate resolution of complex and time sensitive issues.
  12. Provides mentoring to the FMCs in his/her region.
  13. Provides leadership and guidance to professional staff in areas of program planning, development, and evaluation. Develops and implements a plan for evaluating program efficiency and effectiveness.
  14. Coordinates, attends, and maintains minutes for Regional staff meetings.
  15. Assist with investigation and resolution development for personnel actions and issues.
  16. Performs utilization review and case management on all hospitalizations.
  17. Submits on-going activity reports to the Chief of Medical Case Management which include significant accomplishments, issues, problems, and workload activity.
  18. Provides support and assistance to ICE in placing detainees with special medical needs in appropriate facilities.
  19. Conducts site visits to local, county, state and contract facilities where ICE detainees are housed with FMCs.
  20. Prepares presentations for professional, academic and special interest group meetings or conferences.
  21. Provides orientation and education to the respective custody and medical staff members regarding the policies and procedures of Managed Care Services.
  22. Provides coverage and support to other Regional Medical Care Coordinators as needed (e.g., annual leave, TDY assignments, illness).
  23. Leave granting authority for the FMCs within his/her region.
  24. Follows supervisory chain of command.
  25. Travel required.
  26. Contractual obligation will be a minimum of 2 years for individuals or Corps officers who are currently employed within ICE Health Service Corps, and a minimum of 3 years for officers from other agencies.
  27. Other duties as assigned.