Skip to main content Skip to footer site map
This Position Is No Longer Available

Job Title:  Digital Content Specialist
Agency:  National Archives and Records Administration
Job Announcement Number:  JD900843GL

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$51,630.00 to $67,114.00 / Per Year
Tuesday, June 04, 2013 to Monday, June 10, 2013
Full Time - Permanent
1 vacancy in the following location:
College Park, MD United StatesView Map
United States Citizens


Position is in the Office of the Archivist, Office of Innovation located at Archives II, 8601 Adelphi Road, College Park, MD 20740.


This position is responsible for assignments designed to manage and extend NARA’s collaborations with Wikipedia/Wikimedia and related projects. There may also be involvement in activity on other social media and online access platforms depending on NARA's participation, collaborations, and projects as directed.. To support these efforts, the Office of Innovation develops, maintains and coordinates: the description program; agency-wide business architecture; metadata standards and authorities; and provides internal digitization labs, intranet, and social media programs. 

Whether you are new to the Federal Government or an experienced professional seeking a career change, you can make history at the National Archives. Our dedicated staff works across a variety of career fields to safeguard the records of the Federal Government - more than 10 billion of them.


Visit our Employee Gallery at  to see the kinds of dynamic projects our staff are undertaking. If you want a career where you can see the difference your work makes, then join the National Archives!


For more information visit:



  • U.S. Citizenship
  • Background Investigation or Security Clearance
  • Relocation Expenses Will Not Be Paid
  • More than 1 job may be filled if additional vacancies occur within 90 days


Back to top


At the full performance level, duties include the following:


  • Working on NARA’s social media efforts in collaboration with other NARA units (e.g., Research Services, Presidential Libraries, Legislative Archives and Information Technology) as well as the Wikimedia Foundation/Wikipedia, other Federal organizations such as the Library of Congress and the Smithsonian, other archives (state/local/university), and organizations such as OCLC and the Society of American Archivists (SAA).
  • Participating in new or existing WikiProjects related to increasing access to archives collections and services.
  • Responsible for the online image and reputation of NARA on Wikipedia and other platforms. Creating NARA policies governing the use of social media and social networking websites.
  • Analyzing the intricacies of NARA’s online presence and determining ways in which to grow engagement with stakeholders.
  • Implementing strategies to effectively use and share explicit and tacit knowledge in an online environment and facilitates the sharing of best business practices.
  • Providing support/assistance in creation and implementation of Wikipedia/Wikimedia strategies and directions NARA may pursue including possible contributions to the creation of metadata standards or adoption of existing standards.
  • Defining key performance indicators and implementing enterprise level measurement, analytics, and reporting methods to gauge Wikipedia project success.
  • Performing outreach to NARA staff to explain Wikipedia’s practices, providing training throughout the organization on best practices for creating, managing, monitoring, and providing content for Wikipedia/Wikimedia use.
  • Coordinating marketing events with online activity and tracks the analytics of Wikipedia influence and distribution channels.
  • Organizing special events, such editing challenge days or scanathons for the Wikipedia community; sharing the experience with NARA, the Wikipedia community, and the public via presentations, videos or social media.


Back to top

GS-09 - Candidates must have had one (1) year of specialized experience equivalent to at least the next lower grade level (GS-07). Specialized experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position as described above, and that is typically in or related to the position to be filled.

Examples of specialized experience for this grade level include: creating guidelines and procedures used to provide access to informational, historical, and educational materials in an online environment; using Wikipedia/Wikimedia practices in creating and editing templates; organizing and/or participating on WikiProject pages and facilitating content development; utilizing Wikipedia/Wikimedia concepts, processes, tools, and technologies; leading, organizing, or participating in outreach and collaboration events between organizations or communities and Wikipedians; knowledge of HTML and XML and application of metadata; utilizing Sharepoint, Excel, Word, Powerpoint, and/or other collaboration software.


Please refer to the Office of Personnel Management’s, Operating Manual: Qualifications Standards for General Schedule Positions for further information


Qualifications by Closing Date: You must meet all qualification requirements by the closing date of the announcement. Please note that qualification claims will be subject to verification.




Once you complete and submit your application package, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. Your resume must specifically and clearly show your possession of the required specialized experience and your possession of the required competencies.

We will evaluate each applicant who meets the basic qualifications on the competencies/knowledge, skills and abilities related to the position.

The required competencies for this position are as follows:

  • Problem Solving
    • Interpersonal Skills
    • Execution and Results
    • Customer Service
    • Communication
    • Organizational Awareness
    • Influences and Negotiates with Others
    • Leads Teams
    • Participates in Teams
    • Embraces Continual Learning
    • Demonstrates Business Savvy
    • Conducts Outreach Programs
    • Knowledge of Wikipedia/Wikimedia practices

    For Competitive Applicants/All U.S. Citizens – Based on the information you provided in your application package, you will be assigned to one of three quality categories - Best Qualified, Well Qualified, or Qualified. Those applicants who are determined to be best qualified will be referred to the hiring manager for further consideration.

    Qualified veterans are placed ahead of non-veterans within each category. Qualified veterans with a service connected disability of 10% of more are place ahead of non-veterans in the best qualified category.

    For Non Competitive Applicants (See the Other Information tab for more details on Schedule A Hiring/Appointment Authority) – If you meet the qualification requirements based on your online application, you will be referred to the selecting official for further review.

    NOTE: If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or your responses are not supported by your resume, your score will be adjusted. Please follow all instructions carefully. Errors or omissions may affect your rating.


    Back to top

    NARA offers a comprehensive benefits package that includes paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. For more information visit the following websites: or



    This job opportunity announcement may be used to fill additional vacancies.


    Probationary Period:  You will be required to serve a one-year probationary period.

    Veterans' Preference: If you are a veteran with preference eligibility and you are claiming 5-point veterans’ preference, you must submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty or other proof of eligibility (The member 4 copy of your DD-214, or other copies that indicate character of discharge is preferable). If you are claiming 10-point veterans’ preference, you must also submit an SF-15, "Application for 10-Point Veterans’ Preference" plus the proof required by that form. For more information on veterans’ preference see Veteran’s Information Page, USAJOBS - Veterans


    Schedule A Hiring/Appointing Authority:This is a special hiring authority under 5 CFR § 213.3102 (u) that covers applicants with cognitive developmental disabilities, severe physical disabilities, or psychiatric disabilities. In order to be considered under this special hiring authority applicants need to provide proof of disability and job readiness certification. The proof of disability and job readiness certification can be provided by the following: 1) a statement or letter from a licensed physician or medical professional issued on their office letterhead; 2) statement, record or letter from a Federal government agency that issues or provides disability benefits; 3) statement, record or letter from a State Vocational Rehabilitation Agency counselor; or 4) certification from a licensed private Vocational Rehabilitation or other ounselor that issues or provides disability benefits. For additional information regarding Schedule A appointment eligibility visit:


    Please indicate the type of appointment you are seeking on your application and follow all other instructions for applying.

    VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011: If you are an active duty service member of the armed forces, Public Law 112-56, ensures that certain individuals do not lose the opportunity to be considered for Federal service (and awarded their veterans’ preference entitlements if applicable) despite not having a DD form 214 to submit along with the application package (resume). Service members must submit with their application a certification from the armed forces that certifies that they are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. For more information on VOW, see Veteran’s Information page -

    Interagency Career Transition Assistance Program (ICTAP) or the Agency Career Transition Assistance Program (CTAP): If you are a displaced Federal employee, you may be eligible under the ICTAP or CTAP guidelines to apply for special selection consideration. You must meet minimum qualifications, including selective factors, experience, and education requirements (if applicable), and be rated well-qualified for the position (i.e., receive a score of 85 or above based on your responses to the Occupational Questionnaire). You must provide a copy of your written notification of ICTAP or CTAP eligibility or a copy of your separation personnel action form with your application or an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. More information:


    Back to top

    To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

    The complete application package must be submitted by 11:59 PM (EST) on Monday, June 10, 2013 to receive consideration.


    §         To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

    §         Click the Submit My Answers button to submit your application package.

    §         It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    §         To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

    §         To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


    Faxing Applications or Supporting Documents:


    You are encouraged to apply online. Applying online will allow you to review and track the status of your application.


    NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

    If you completed the occupational questionnaire online and are unable to upload supporting document(s):

    1.    To fax your documents, you must use the following cover page provide the required information. The Vacancy ID is .900843

    2.    Fax your documents to 1-478-757-3144.

    If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Monday, June 10, 2013 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.


    To complete the occupational questionnaire and submit via fax:


    1.    Click the following link to view and print the occupational questionnaire        View Occupational Questionnaire.

    2.    Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items

    3.    Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.



    The following documents must be received by the closing date of this announcement:

    • Resume - Relevant work experience must include: Job title, duties, hours worked per week, starting and ending dates of employment (month and year), and salary.

    • Responses to Occupational Questionnaire.

    • Veterans Preference documentation (DD-214 - member 4 copy or other copies that indicate character of discharge or equivalent, SF-15 and VA Letter as appropriate).

    • Copies of a certification from the armed forces stating/certifying that you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date of the certification is signed.



    Gerry Letourneau
    Phone: (314)801-0879
    Agency Information:
    Office of Human Capital
    Staffing and Classification Branch
    1 Archives Dr - Room 370
    Saint Louis, MO


    Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your résumé and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the closing date of the announcement.

    Back to top
    EEO Policy Statement | Reasonable Accommodation Policy Statement | Veterans Information | Legal and Regulatory Guidance