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This Position Is No Longer Available

Job Title:  Memorial Service Network Director
Department:  Department Of Veterans Affairs
Agency:  Veterans Affairs, National Cemetery Administration
Job Announcement Number:  VA-SES-13-901168-NE

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$119,554.00 to $165,300.00 / Per Year
Monday, June 10, 2013 to Monday, June 24, 2013
Full Time - Senior Executive Service (SES)
1 vacancy in the following location:
Denver, CO United StatesView Map
All groups of qualified individuals


The Department of Veterans Affairs is interested in attracting the best talent for our diverse cadre of SES members from all sources: within VA, the Federal government, and from the private sector. We have streamlined our recruitment process and now only require you to submit a 5 page resume to apply for this position.

This position serves as the National Cemetery Administration’s (NCA), Executive Director, Memorial Service Network III (MSN III) in Denver, CO.  The incumbent  implements departmental operating plans and policies for effective governance of an organized and interdependent, but decentralized memorial benefits and services delivery system with a focus on honoring Veterans.  The incumbent leads a region-wide, network of 19 National Cemeteries (12 subordinate cemetery directors and 243 government employees) in the states of Colorado, Montana, Wyoming, North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Texas, and New Mexico and a network staff of 10-14 employees, some in professional occupations, e.g., engineers and agronomists.  To know more about the National Cemetery Administration please visit:


VA structures its SES positions into pay bands.  This is a pay band 3 position and the salary range is $119,554 to $165,300.

Permanent Change of Station (PCS) costs, a recruitment incentive/relocation incentive and/or Appraised Value Offer may be authorized.

Multiple similarly categorized positions may be filled using this vacancy announcement.


  • US Citizenship is required.
  • Successful completion of a background investigation.
  • Selectee may be subject to reassignment geographically or organizationally.
  • Public Financial Disclosure Report (SF-278) is required.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Recruitment/Relocation incentive may be authorized.


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The Executive Director, Memorial Service Network III, is responsible to the Under Secretary for Memorial Affairs, through the Deputy Under Secretary for Field Programs. The position requires the effective and economical direction, control, and operation of geographically dispersed national cemeteries. The responsibilities include, but are not limited to:


  • Serves as a systems manager, utilizing specialized technical skills, creativity, and innovation to ensure that agency employees and agency physical assets to provide Veterans and their families with high quality, compassionate and effective memorial benefits and services; 
  • Meets operational requirements for providing dignified interment services to eligible decedents;
  • Develops and updates the tactical and strategic plans for the MSN to achieve consistency with NCA.
  • Ensures that resources are planned, disbursed, and obligated in accordance with budget plans.
  • Achieves NCA objectives in quality of services as evaluated through customer service surveys and other instruments.
  • Fosters the NCA culture of service and ethical practices which model VA and NCA core values.


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The Senior Executive Service (SES) is comprised of the men and women charged with leading the continuing transformation of government. These leaders possess well-honed executive skills, share a broad perspective of government, and a public service commitment.


Both competitive and non-competitive applicants MUST SHOW in your 5 PAGE RESUME that you possess the five Mandatory Executive Core Qualifications (ECQs) and the Technical Qualification(s) outlined below.


The target competencies deemed most pertinent to this position have been specified under each ECQ description below. It is highly recommended that your resume address your accomplishments in these specific competency areas. Remember, your resume must not exceed 5 pages including an optional cover letter. Any information in excess of 5 pages will NOT be considered or evaluated.


The definitions of the SES ECQs and their underlying competencies can be found at:


 A.  Executive Core Qualifications



• Target Competency 1: Flexibility



• Target Competency 1:   Conflict Management

• Target Competency 2:   Developing Others



• Target Competency 1:  Accountability

• Target Competency 2:  Problem Solving

• Target Competency 3:  Customer Service



• Target Competency 1:  Financial Management

• Target Competency 2   Human Capital Management



• Target Competency 1:  Partnering

• Target Competency 2:  Influencing and Negotiating


B.  Technical Qualifications:


1.  Demonstrated experience in successfull leading and managing a large public or private sector organization that administers complex, rules-based benefits and/or services for a large group of customers.

Other requirements:

1.  Drug Testing:   All non-VA applicants tentatively selected for VA employment in any position are subject to urinalysis to screen for illegal drug use prior to appointment.  Applicants who refuse to be tested will be denied employment with VA.

2.  Qualifications Approval and Probationary Period:  Persons newly selected for career appointment to the Senior Executive Service must have their Executive Core Qualifications approved by an Office of Personnel Management Qualifications Review Board and will be required to serve a one-year probationary period.

3.  Travel:  Some travel may be required.



All applicants will be evaluated by a panel of managers to determine the degree to which they possess the above qualifications.  Among the factors the evaluation panel will consider in determining the applicant's relative capacity and fitness for the position are education, training, and quality of experience based on the accomplishments identified in the resume.


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The Federal Government offers a number of exceptional benefits to its employees. The following Web address is provided for your reference to explore the major benefits offered to most federal employees.


Veteran Preference does not apply to the Senior Executive Service:

EEO Policy Statement:

Reasonable Accommodation Policy Statement:

Legal and Regulatory Guidance:



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We strongly encourage you to apply online. Your complete application must be received by 11:59pm EST on the closing date in order for you to be considered. Please read all instructions before you begin.


To begin click the Apply Online button and follow the prompts to register and submit all required documents. To return to your saved application, login in to your USAJOBS account at  and click on "Application Status." Click on the position title, and then select "Apply Online" to continue. 


If you CANNOT apply online:


1. Click the following link to view and print the questionnaire. View Occupational Questionnaire


2. Print your resume and required documents.


3. FAX to (478)757-3144. Feed all documents into your fax machine top first so that we receive them right-side up. You must obtain and print a copy of the OPM Form 1203-FX, to provide your answers. Refer to the link below for instructions for completing the OPM Form 1203-FX.  The form URL is at:


Please note you may also call USAJOBS by Phone at (703) 724-1850 to have the OPM Form 1203-FX mailed to you; however, this is not a practical alternative if the announcement is nearing its closing date. After the introduction on the recording, press 1, and listen for instructions to request the form.







A complete application for this position includes the following items:

1. Resume which demonstrates your experience, accomplishment, training, education and awards reflecting your ability to meet each of the mandatory technical and executive core qualification requirement(s) for this position.  See instructions under the tab "How To Apply".

Ensure your resume does not exceed five (5) pages. Information beyond the five page resume will not be evaluated. DO NOT submit the application form OF-612, Optional Application for Federal Employment in lieu of a resume.

DO NOT submit separate narrative responses to address the technical and executive core qualifications.

2. Complete responses to the Online Questionnaire.

All material must be received by the closing date of this announcement to be considered. Please read all instructions before you begin.





Note: Please ensure that your resume contains the basic information outlined under the Applying for a Federal Job link:


Nikole Ellis
Phone: (202)461-5478
Agency Information:
VA Corporate Senior Executive Management Office
810 Vermont Avenue NW
Washington, DC


Once the vacancy announcement closes, a review of your application package will be made to ensure you meet the job requirements. If, after reviewing your resume, a determination is made that you have inflated your qualifications and/or experience your ranking can and will be adjusted to more accurately reflect your abilities. 

If your name is referred to the hiring official, you will be contacted directly by that office for a possible interview.  If your name is not referred, you will receive notice via email or by mail if no email address was provided by you during your application process.

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EEO Policy Statement | Reasonable Accommodation Policy Statement | Veterans Information | Legal and Regulatory Guidance