This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Food Service Worker

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:VHA-523-13-893005

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$11.44 to $13.33 / Per Hour


Friday, May 17, 2013 to Friday, June 07, 2013




Full Time - Excepted Service NTE NTE 180 days


1 vacancy in the following location:
Boston Metro Area, MA United States


United States Citizens


Service: Canteen
Vacancy Identification Number (VIN)


OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.

“As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to”

VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Who May Apply:
  • Open to all U.S. Citizens


  • Must pass pre-employment examination
  • Must be proficient in written and spoken English
  • Designated and-or Random Drug Testing required
  • Background and-or Security Investigation required


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The incumbent performs a variety of food service duties in support of the VCS food production services.  Consistent with VCS food standards, guidelines, and instructions, the incumbent assists with the preparation, presentation, and subsequent serving of prepared food items.  In accordance with established serving schedules, menu planners, and VCS food standards, prepares for baking, dessert specials, biscuits, frozen cookies, pretzels, or other items as directed by the cook, supervisor,  or his/her designee.  Assists in portioning and packaging a variety of meats on a weekly basis for deli bar, vending machines, or other areas.  Prepares and packages sandwiches, mixes salads, and or assists in preparing salads such as : col slaw, macaroni, potato, etc.  The incumbent performs duties on the serving line greeting customers in a friendly and courteous manner.  Complies with portion control standards as well as sanitation and housekeeping provisions regarding food handling, storage, and serving.  Defrosts, fills, and maintains frozen yogurt for the yogurt machine based on demand and product variety.  Fills ice machines or other dispensers and rotates and stocks assorted bottled/canned beverages, sandwiches, or other food items for the refrigerated display cases.  Assures all food stuffs, paper goods, forks, knives, etc. are stocked (maintained) in preparation for the daily operation of assigned shops.  Incumbent complies with all safety and health provisions addressing sanitation and food handling.  Ensures refrigeration of food; liquid, meats, etc., and that they are properly wrapped and stored avoiding contamination or spoilage.  Keeps assigned food areas clean at all times.  Cleans machines, dishes, dishwashers, dispensers, refrigerators, display cases, mixers, etc., as necessary or required.  Uses hair nets, hats, rubber gloves, and practices good personal hygiene when working with or around food.  Assist in ordering food, milk, frozen yogurt, bottled beverages, paper miscellaneous baking/ food supplies, etc.  Assists in the receipt and storage of daily/weekly deliveries.  May be required to operate a cash register.  Operates equipment  as required and in accordance with instructions; ex: cash register, dishwasher, electric can opener, vegetable chopper, conveyor toaster, steam table, fry saver, broaster, breader, mixer, and sandwich packager.  A more detailed description of the duties of the position is available in the Human Resources Management Service.

Position Description# 0081C
Work Schedule: Full Time, Monday - Friday 7:00am to 3:30pm

NOTE: This position is a AFGE Bargaining Unit position.
NOTE: Travel and relocation expenses are not authorized.
NOTE: Selectee may be required to work at any Boston Healthcare System campus, as needed.
NOTE: Candidates who meet the qualification requirements within 15 calendar days following the closing date of the announcement will be considered.


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Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.


Work requires constant standing, bending, stooping, and stretching with frequent lifting up to 40 lbs. and occasionally over 40 lbs.


Your application will be reviewed and rated based on the following Knowledge Skills and Abilities:
1.  Ability to read and interpret instructions and apply simple math calculations.
2.  Ability to interact with customers and coworkers in a courteous and friendly manner.
3.  Knowledge of food sanitation principles to safeguard food against spoilage and waste.
4.  Knowledge of basic principles and concepts used in the food service industry.


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form.  For more information, please review the information for disabled Veterans in the application checklist or visit


Your application, résumé and/or supporting documentation will be verified.  Please follow all instructions carefully.  Errors or omissions may affect consideration for employment.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at


This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.


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HOW TO APPLY: All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Friday, June 07, 2013 to receive consideration.
  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.  

To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


You must provide a complete Application Package which includes:

1.  CV or Resume.

2.  Occupational Questionnaire

3.  If prior military service, include all copies of your DD Forms 214 or proof of service (required).   Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at  

4.  If currently employed in the VA system, include latest SF-50 - Notification of Personnel Action. (required)..   

5.  Optional Form 306 - Declaration for Federal Employment (Available at  This is a required form and must be submitted with your application.

Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Faxing Applications or Supporting Documents:

You are encouraged to apply online.  Applying online will allow you to review and track the status of your application.

NOTE:  If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s):
  1. To fax your documents, you must use the following cover page and provide the required information.  The Vacancy ID is 893005.
  2. Fax your documents to 1-478-757-3144.
If you cannot complete the Application Package online, you may fax all of your materials.  The complete application package must be submitted by 11:59 PM (EST) on Friday, June 07, 2013Friday, June 07, 2013 to receive consideration.  Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:
  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items  
  3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144.  Your 1203FX will serve as a cover page for your fax transmission.


Job Information
Phone: (774)826-1269
Agency Information:
Canteen Service
940 Belmont St
Brockton, MA


After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

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