This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT SPECIALIST CG-2210-13 (TERM)

Agency:Federal Deposit Insurance Corporation

Job Announcement Number:2013-DALD-B0046

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$91,101.00 to $150,729.00 / Per Year


Friday, May 17, 2013 to Friday, May 31, 2013




Competitive Service, Full Time - Term Appointment not-to-exceed 2 years. May be extended an additional two years.




1 vacancy in the following location:
Dallas, TXView Map


All United States Citizens.     
(Applicants with status or those eligible under special hiring authorities, should apply under FDIC merit promotion ann#2013-DALD-B0047.) However, if you desire consideration also under this public non-status announcement, you must apply to both.  Status applicants are current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility.)


The Federal Deposit Insurance Corporation (FDIC) is one of the most respected forces in America's financial community. Our mission is to maintain stability and public confidence in the nation's financial system by insuring deposits, examining and supervising financial institutions, and managing receiverships.

The FDIC is ranked as the Number #1 best place to work among mid-sized agencies in the Federal Government.

This position is located in the Division of Information Technology, Dallas Client Services, Dallas Client Operations Unit, Dallas Client Services Receivership, Dallas, TX of the Federal Deposit Insurance Corporation and provides support and coordination of the implementation of major IT improvement programs, renovations, and service implementations within the Region and Field Offices of the FDIC.  

The candidate selected will be offered a term appointment not-to-exceed 2 years,  which may be extended to a maximum of four years based on workload requirements and organizational staffing authorizations.  The range of pay shown includes base pay plus supplemental locality adjustments.  The locality rates for Dallas, TX area is 15.55%. For more on FDIC locality rates, click here.


  • Incumbent may be relocated to any duty location to meet management needs.
  • U.S. Citizenship is required.
  • Employment Conditions
  • Registration with the Selective Service.
  • This position requires frequent overnight travel.


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This position is located in the Division of Information Technology, Dallas Client Services, Dallas Client Operations Unit, Dallas Client Services Receivership, Dallas, TX of the Federal Deposit Insurance Corporation and provides support and coordination of the implementation of major IT improvement programs, renovations, and service implementations within the Region and Field Offices of the FDIC. The incumbent serves as the principal focal point for IT and telecommunications services provided in the Regional and Field Offices of the Corporation. The incumbent exercises IT responsibility for multiple FDIC Offices; supports and implements the existing hardware, software and network configuration of the client server environment of all systems within the Regional and Field Offices; and monitors the operation and functions of the local area networks (LAN) within the Regional and Field Offices, as well as the integration of such LANs with the Regional Office networks and other telecommunications systems.


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There is no substitution of education for the experience for this position.  

Individuals must have IT-related experience demonstrating each of the four competencies listed below. 

Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 

In order to qualify, applicants must have at least one year of specialized experience equivalent to the grade 12 level in the Federal service.  Specialized experience is hands-on experience in all areas of troubleshooting and resolving issues with Microsoft Software including Windows 7 and MS Office 2010; remote access capabilities; repairing laptops, desktops, printers; imaging of work stations; and wireless networking consisting of configuring and troubleshooting work stations to connect to wireless networks. 

Applicants eligible for CTAP (Career Transition Assistance Program) or ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 or higher in the online assessment to be determined "well qualified" for this position.  For more information, click here.


High Risk Position - Background Investigation (BI) required.  

Completion of Confidential Financial Disclosure may be required.


Your resume will be reviewed, including the online assessment questionnaire, to determine whether you meet the qualification requirements outlined in this announcement.  Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination.  Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

If you are found qualified, you will be placed in one of three categories:  Best Qualified, Highly Qualified, or Qualified.  These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies/knowledge, skills, and abilities (KSAs) listed below.  Within these categories, candidates eligible for veterans preference will receive selection priority over non-veterans. 

1. Knowledge of computer software concepts such as data representation, data structures, file systems, operating systems, software development methodologies, and network protocols.


2. Knowledge of computer hardware concepts such as computer architecture, computer communications systems, and peripheral devices (printers, fax machines, data storage drives, etc.).

3. Ability to support and coordinate the implementation of major IT improvement programs, renovations, and services including graphical systems, graphic displays, and high-speed communications links such as Frame Relay, Packet Switching, Synchronous Optical Network (SONET), and Asynchronous Transfer Mode (ATM).

4. Ability to analyze, propose and implement integrated IT solutions and communicate those solutions to the client.  

You do not need to respond separately to these KSAs.  Your answers to the online questionnaire and resume will serve as responses to the KSAs.

To preview questions please click here.


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In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees.  These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
To find out more, click here

Relocation benefits may be provided in accordance with FDIC's General Travel Regulations.  


To read about your rights and responsibilities as an applicant for Federal employment, click here

If selected, you may be required to serve a trial period. 

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.


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To begin, click the "Apply Online" button and follow the prompts to register and establish a USAJOBS account, complete the online assessment questionnaire, and submit all required documents.  Please be sure to click "FINISH" to complete the application process.

You must apply online.  Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.

To return to your saved application, log in to your USAJOBS account and click on "Application Status."  Click on the "Position Title," and then select "Apply Online" to continue.

You have until 11:59 p.m. EST (Eastern Standard Time) on the closing date of this announcement to complete the application process.


Please review the following to determine your eligibility and what document(s) is required to complete your application:

VETERANS' PREFERENCE:  If you are claiming veterans' preference, click here.  (Note:  Veterans should submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty - or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents.)

FDIC CAREER TRANSITION ASSISTANCE PROGRAM (CTAP) OR INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP):  If you are a displaced or surplus FDIC or Federal employee eligible for consideration under the CTAP or ICTAP, you must submit proof of eligibility.  For more information, click here.


Al Richard
Phone: 972-761-8466
Fax: 000-000-0000
TDD: 1-800-925-4618
Agency Information:
Federal Deposit Insurance Corporation
FDIC Human Resources Branch
1601 Bryan Street
Dallas, TX
Fax: 000-000-0000


You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.

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