Our mission: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan, - by serving and honoring the men and women who are America's Veterans.
You Can Make a Difference!
Every job at the VA impacts the Veterans that we serve. You can be part of that team, helping to make sure that our Veterans receive the top-quality care they deserve.
Location: This position is within the Denver Acquisitions & Logistics Center (DALC) in Golden, Colorado.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities, i.e. intellectual disabilities, severe physical disabilities, or psychiatric disabilities, and/or Disabled Veterans with a compensable service-connected disability of 30% or more.
Responsible for the placement of all hearing aid service/orders received at the Denver Acquisition & Logistics Center.
Apply hearing aid knowledge to customer requests to determine accurate repair order descriptions.
Define and describe the hearing aid malfunction or other service required on the repair service delivery order.
Process repair orders in accordance with established timeliness standards.
Perform quality control on commercially repaired hearing aids using sound measurement test instruments, visual inspection, listening operational checks and manufacturer's technical data.
Initiates, maintains, and disposes of computer records for veterans and medical facilities.
Build positive and professional relationships with patients, health care facility medical staff, and member of various service organizations.
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