Job Overview

Summary

Our mission: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.

YOU CAN MAKE A DIFFERENCE!!

Vacancy Identification Number (VIN): 887158 (Please include on all documents.)

VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov

Special Employment Consideration:  VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.

ONE OR MORE POSITIONS 

DUTY LOCATIONS MAY BE: SEATTLE, AUBURN, BREMERTON, AND FT. LEWIS 

Duties

  • The incumbent will work as a member of one of the Teams in the Veterans Service Center (Triage, Pre-Determination, Rating, Post-Determination, Appeals, or Public Contact).
  • Performs core duties aligned with the assigned team’s mission.
  • Responsible for the care and maintenance of the claims folders.
  • Analyzes the claim and determines if the disposition of the claims and control action has been appropriately identified.
  • May develop straightforward evidence in conjunction with claims.
  • Establishes or updates control action.
  • Facilitates workflow between the team and other Veteran Service Center (VSC) teams.
  • Independently performs weekly WIPP (work-in progress program) reviews.
  • Prepares reports of contact.
  • Receives, opens, reviews, and date stamps all incoming correspondence.
  • May process dependency questionnaires.
  • Develops and assembles all evidence required for burial and plot claims.
  • Schedules all requests for hearings.
  • Provides administrative support to the Team.
  • Performs other related duties as directed.
  • NOTE: RELOCATION EXPENSES WILL NOT BE REIMBURSED.