This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Veterans' Program Specialist

Department:Department Of Labor

Agency:Veterans Employment and Training Services

Job Announcement Number:DE-13-SF-VETS-054

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$56,172.00 to $105,897.00 / Per Year

OPEN PERIOD:

Thursday, May 02, 2013 to Monday, May 13, 2013

SERIES & GRADE:

GS-0301-09/12

POSITION INFORMATION:

Full-time - Permanent

PROMOTION POTENTIAL:

12

DUTY LOCATIONS:

1 vacancy - San Francisco, CAView Map

WHO MAY APPLY:

U.S. Citizens; ICTAP and CTAP eligibles in the local commuting area.

Applications for this vacancy will be accepted on-line by clicking the Apply Online button.

JOB SUMMARY:

Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow.  DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.
The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient and effective transactions.

DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

This position is located in the Department of Labor, Veterans' Employment and Training Service, San Francisco Regional Office. The VETS' Regional Office is functionally responsible for: (1) ensuring the promotion, operation and implementation of all veterans' employment and training programs and services within the Region; (2) ensuring proper veterans' employment under Federal contracts; (3) protecting and advancing veterans' reemployment rights; and (4) monitoring and providing technical assistance on grants-to-states for veterans' employment and training programs.

Salary ranges:
GS-09: $56,172 to $73,019 per annum
GS-11: $67,963 to $88,349 per annum
GS-12: $81,460 to $105,897 per annum
For Salary information go to:

http://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2013/general-schedule/

Relocation costs will not be paid.
At least one (1) position may be filled. If additional vacancies become available, additional selections may be made.
The full performance level of this position is GS-12.
This position is outside the bargaining unit.

This position is also being advertised under job opportunity announcement Number MS-13-SF-VETS-062 for status applicants, i.e., current or former career or career-conditional federal employees and individuals eligible under special appointing authorities.  To receive consideration for both announcements, you must complete the application process for each announcement separately.

KEY REQUIREMENTS

  • U.S. Citizenship.
  • Requires a valid drivers license.
  • Requires a probationary period if the requirement has not been met.
  • Subject to periodic travel.
  • Appointment to this position may require a background investigation.

DUTIES:

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The Veterans' Program Specialist assists the Regional Administrator (RAVET) and the Deputy Regional Administrator (DRAVET) in planning, directing, coordinating and evaluating all aspects of regional, state and local programs and activities involving provisions of employment, reemployment and training services to veterans within the assigned region. This position also provides administrative management support by planning and developing communications, procurement, space, records management, safety and other related functions. Incumbent recommends policy, procedures, and prepares operating instructions.

The Veterans' Program Specialist assists the Regional Administrator (RAVET) and the Deputy Regional Administrator (DRAVET) in planning, directing, coordinating and evaluating all aspects of regional, state and local programs and activities involving provisions of employment, reemployment and training services to veterans within the assigned region. This position also provides administrative management support by planning and developing communications, procurement, space, records management, safety and other related functions. Incumbent recommends policy, procedures, and prepares operating instructions.
At the GS-9 level, incumbent will be performing similar duties as described at the GS-12 level except the incumbent works under close supervision of the DRAVET who will provide technical and policy guidance.  Incumbent exercises expanding initiative and independence in planning and carrying out the work, resolving problems and conflicts, coordinating and reviewing VETS activities and programs in the Region, and maintaining an expanding presence for VETS in the area.  The DRAVET is kept informed of new or unusual programs and potentially controversial matters.  Completed work is reviewed for results achieved, soundness of recommendations and consistency with national policy and objectives and regional objectives.
At the GS-11 level, incumbent will be performing similar duties as described at the GS-11/12 level except the incumbent works under less supervision of the DRAVET who will provide technical and policy guidance. 
At the GS-12 level, the incumbent provides assistance to RAVET and DRAVET in developing, organizing, and coordinating activities to improve and expand job training, job search, job placement, employment counseling opportunities, and employment and reemployment benefits for veterans, other eligible persons, and members of the National Guard and Reserves. Conducts in-depth compliance reviews of employers. Prepares reports of findings, plans and actions to correct noncompliance issues. Promotes cooperative relationships with officials of federal, state, and local agencies to promote veterans' programs. As an investigator of employment and reemployment rights cases, negotiates and prepares cases for litigation actions and enforcement through the courts. Prepares expenditures and other fiscal and recurring reports. Replies to incoming correspondence dealing with technical and or administrative matters. Provides technical assistance and program advice to grantees, federal and state agency representatives on program development and planning activities. Monitors, reviews and carries out administrative requirements, and evaluates state and private grantee report submissions. Training and guidance is provided to the incumbent in the development of grants for states and private sector contractors in the provision of services to veterans. Performs public relations activities to further the objectives of VETS for job training, education and placement of veterans. Receives training in Uniformed Services Employment and Reemployment Rights Act (USERRA) case law, regulations and procedures, and methods and techniques used in the USERRA program.

Incumbent also performs the following HR related duties at the GS-9/11/12 levels: 
Personnel-related duties such as initiating personnel actions, position descriptions, providing technical assistance with merit staffing procedures, incentive awards, leave administration and serving as agency liaison with the Regional OASAM HR office in areas of recruitment, position classification, employee and labor relations, benefits, etc.  Incumbent serves in a confidential capacity as the principal advisor to the Regional Administrator (RA) and Deputy Regional  Administrator (DRA) on a variety of management and administrative matters including specific labor management relations issues related to complaints, grievances, adverse actions, and other personnel management activities.  Serves as consultant and advisor and provides guidance to regional management officials and supervisory staff regarding the application of existing and proposed personnel policies and programs.  Prepares and processes labor relations matters, personnel matters and other materials.  Prepares confidential documents such as performance evaluations, disciplinary actions, policy recommendations.  When employee and labor relations matters arise, such as violations of misconduct, complaints, grievances, appeals, reviews evidentiary data as well as policies, regulations, precedents, etc, and provides review of such to the RA and DRA.


QUALIFICATIONS REQUIRED:

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For GS-09:  Applicants must possess one (1) year of specialized experience equivalent to the next lower grade level (GS-7) or two (2) full years of full-time graduate education or a master's or equivalent graduate degree (such as an LL.B. or J.D.).

Specialized Experience is experience that has equipped the candidate with the particular knowledge, skills and abilities to perform successfully the duties of the position, and is typically in or related to the work being performed.  Examples of qualifying specialized experience for this grade level include participating with higher level staff/specialist in reviewing and evaluating employment and job service program operations; experience securing and maintaining current job market information pertaining to the various types of available employment and training opportunities for eligible veterans; experience in other related work concerning employment of veterans. Experience must demonstrate ability to speak fluently and to write clearly with few grammar and spelling errors.

For GS-11:  Applicants must possess one (1) year of specialized experience equivalent to the next lower grade level (GS-9) OR a Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

Examples of qualifying experience for this grade level include monitoring and evaluating programs and services provided to veterans through local State Employment Security Agencies; experience as a subject matter expert on matters affecting employment opportunities for veterans and other eligibles; work experience involving promoting cooperative relationships with veterans' organizations at all jurisdictional levels. Experience must demonstrate ability to speak concisely and to write clearly with no grammar and spelling errors.

For GS-12:  Applicants must possess one (1) year of specialized experience equivalent to the next lower grade level (GS-11).  Examples of qualifying specialized experience for this grade level include experience monitoring and evaluating programs and services provided to veterans through local State Employment Security Agencies; experience as a subject matter expert on matters affecting employment opportunities for veterans and other eligibles; work experience involving promoting cooperative relationships with veterans' organizations at all jurisdictional levels. Experience must demonstrate ability to speak concisely and to write clearly with no grammar and spelling errors.

Graduate Education: To be creditable, the education must have been completed at an accredited college or university (or law school). Such education must be related to the position being filled and demonstrate the knowledge, skills, and abilities necessary to do the work.  Related disciplines include, but are not limited to, business administration, public administration, law, finance, and economics.

Combining Experience and Education: Combinations of successfully completed education and experience may be used to meet the required experience requirements.

There is no substitution of education for experience at the GS-12 level.

For additional information, refer to the Office of Personnel Management Operating Manual for Qualification Standards, Group Coverage Qualification Standards for Administrative and Management Positions.


If you wish use your education as a basis for meeting the eligibility and/or minimum qualification requirements for this position, you must submit academic transcripts demonstrating that you meet the qualifying educational requirements.  If specific course work is required to fulfill the eligibility and/or minimum qualification requirements, you must supply transcripts from each academic institution in which the required courses were taken in order to receive credit for that course work.  See the Qualifications and Evaluations section of this announcement for more details.  
If you do not submit sufficient academic documentation necessary to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement, your application will be deemed incomplete and you will be ineligible for further consideration for this vacancy.
College Transcript and Evaluation of Foreign Education - The Department of Labor does not recognize academic degrees from unauthorized secondary schools or post-secondary institutions that are not accredited by an accrediting body recognized by the Department of Education.  Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position.   Click Evaluation of Foreign Education for more information.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.

 

 

HOW YOU WILL BE EVALUATED:

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.
Categories
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.
Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.
Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.
Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Influencing/Negotiating - Persuades others to accept recommendations, cooperate, or change their behavior; works with others towards an agreement; when appropriate, negotiates to find mutually acceptable solutions.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Self Management - Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Written Communication - Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

Grants Management - Knowledge of practices and procedures for receiving and /or soliciting, and processing grant proposals and for awarding and administering grants.

Oversight, Compliance, and Technical Assistance - Developing plans, providing assistance, providing oversight (such as tracking, analyzing, monitoring, reporting) to promote program improvement and successful outcomes.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview).  The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your vacancy question responses.  If not, the HRO will amend your responses to more accurately reflect the level of competency indicated by the content of your resume.  Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)
INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration.  ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".
Click Application of Veterans Preference for Category Rating Jobs for more information.

Please refer to OPM's Fact sheet for tips on putting your best foot forward on a federal resume. Click Ten Tips.


To preview questions please click here.


BENEFITS:

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The Department of Labor (DOL) offers a great benefit package to eligible employees.  The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year.  We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more.  For a comprehensive site about all federal benefits, please refer to OPM.  For specific DOL benefits information, please refer to DOL BENEFITS.

OTHER INFORMATION:

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, PROBATIONARY PERIOD, FORMER FEDERAL EMPLOYEES

HOW TO APPLY:

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Follow the 5 steps below to apply.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.
For more details, click How To Apply Detailed Instructions Document .  For help, refer to the Vacancy Contact in the "Questions about this job" section.  SAVE your information before the 30 MINUTE TIMEOUT!
STEP 1 - Create USAJOBS Account, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the competency indicated by resume content.
STEP 2 - Answer Vacancy Questions (DOORS)
Click the Apply Online button, which is available when you search for a job on www.usajobs.gov, click on the title and proceed.

STEP 3 - Submit Supplemental Documents
Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation Document.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

STEP 4 - Review Application and click Finish  Click here to submit an updated resume after initial application.

STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date


REQUIRED DOCUMENTS:

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the instructions: click How To Submit Supplemental Documentation Document.  You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.
- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty.  To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting to be honorably discharged or released within 120 days, click Active Duty)  Without this documentation, you will not receive veteran's preference.  For more information, go to: http://www.fedshirevets.gov/hire/hrp/vetguide/index.aspx
- Displaced Employee Placement Documents - Only required if requesting priority consideration under CTAP or ICTAP eligibility.
- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted
Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

AGENCY CONTACT INFO:

Rommel Encarnacion
Phone: 415-625-2403
Fax: 000-000-0000
TDD: 800-877-8339
Email: fed-jobs-san@dol.gov
Agency Information:
Labor, Veterans Employment and Training Service
90 7th Street
San Francisco, CA
94103
US
Fax: 000-000-0000

WHAT TO EXPECT NEXT:

Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration.  Candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome.  A selection is expected to be made within 30 calendar days from the issuance date of the certificate.
To check the status of your application: Click here.  To sign up for Application Status Updates via email: Click Here.

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Job Announcement Number:

DE-13-SF-VETS-054

Control Number:

342875300